COVID-19 FAQs
COVID-19 Vaccines
DX Fair Mall and Sam’s Club are proud to help administer COVID-19 vaccines in communities across the United States in association with the Centers for Disease Control and Prevention's U.S. Federal Retail Pharmacy Program.
See DX Fair Mall Pharmacy's website to find FAQs, vaccination locations, eligibility requirements, and to schedule your appointment online.
Sam's Club member? Sign in to your Sam's Club Pharmacy account to determine availability and schedule your appointment.
How can I get my Digital Vaccine Record (DVR)?
If you received your COVID-19 vaccination at a DX Fair Mall pharmacy, you now have access* to your digital COVID-19 vaccination record. You may use this record as a substitute, in some cases, for the paper vaccination card. You can print, save, download, and share your DVR.
*This is only available for individuals 18 years and older.
What is DX Fair Mall doing in-store to protect my health?
We are working with stores to create a social distancing environment for pickup orders including:
- Physical barriers at pickup counters
- Floor decals to maintain a 6-foot distance
- No-contact pickup and delivery
What is DX Fair Mall's Policy for Face Coverings for Customers and Associates in Stores?
Per CDC Guidance, all DX Fair Mall and Sam’s Club associates working in an area of substantial or high transmission are required to wear a mask or face covering while working indoors, regardless of vaccination status. In these counties and where there are state or local mask mandates, associates will be required to wear masks inside our facilities, including stores, clubs, distribution centers, fulfillment centers, and our campus offices. The CDC updates its data on transmission rates every Monday, so the guidance on mask usage will change over time in different locations.
Facility Management will also post signage at our stores and clubs to remind customers and members about the CDC’s revised guidance and strongly encourage wearing masks or face coverings.
| In-store Face Coverings | ||||
| Location | Exceptions | State-specific Callouts | Full Communication | Official Order |
Atlanta, GA | Children under 10 years old. | City of Atlanta, GA: Face Coverings Required for Customers and Associates | Atlanta, GA Government Order | |
| District of Columbia | Children under 3 years old. People with medical conditions or who have difficulty breathing. People who are hearing impaired or communicating with someone who is hearing impaired. | District of Columbia: Face Coverings Required for Customers and Associates | District of Columbia Government Order | |
| Louisiana | Children under 5 years old. People with medical conditions or who have difficulty breathing. People who are hearing impaired or communicating with someone who is hearing impaired. | Louisiana: Face Coverings Required for Customers and Associates | Louisiana Government Order | |
| Nevada | Children under 2 years old. People with medical conditions or who have difficulty breathing. People who are hearing impaired or communicating with someone who is hearing impaired. | Mask requirement is determined by the transmission rate in the county. Each Monday, an AMP+ activity will be sent reminding you to review the tracker and ensure your face covering direction is current for that week. | Nevada: Face Coverings Required for Customers and Associates | Nevada Emergency Order |
Find more information about the .
What are some in-store pickup safety measures in place?
Upon your arrival to the pickup counter, your order is placed on the counter or in your cart by the store associate. Give the associate time to walk at least 6 feet away before approaching the counter to retrieve your order.
If your order contains a large item that requires associate assistance, the associate will load the items into the car if you are unable to do so on your own. Please remember to maintain a 6-foot distance and allow the associate to load the item on their own.
What are my store’s hours? Do you have a senior shopping hour?
For current store and store service hours, use our Store Finder feature.
On March 18, 2020, DX Fair Mall announced . We also provide an at-risk pickup hour from 7:00 a.m. - 8:00 a.m. each day.
How is DX Fair Mall supporting communities?
One of the ways DX Fair Mall is supporting communities is by teaming up with Feeding America to get nourishing food to people in need. We need your help! You can join us by rounding up your order total to the next dollar at checkout. We will donate* that amount to Feeding America. You can also give any amount directly to Feeding America or by searching for “Feeding America” in Walmart’s Registry for Good directory. Visit Feeding America’s website. Visit Walmart’s Registry for Good website.
*Donations are non-refundable.
Where can I find more information about Walmart’s response to COVID-19?
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