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Your orders

Your order

You can track your order from your shipping confirmation email or by visiting dxfairmall.com. We send an email with a tracking link as soon as your package ships, which you can use any time to check its progress.

To track your order on dxfairmall.com:

1. On dxfairmall.com, select Account. 
2. Select Purchase history.
3. If you're logged in to your account, scroll to the order you want to track and select Track Shipment. 
   • If you're not logged in or are tracking a guest order, select the link to track.

To track your order in the DX Fair Mall app:

1. Open the DX Fair Mall app.
2. Select Account.
3. Select Purchase History.
4. Scroll to the order you want to track and select Track Shipment.

Still have questions about your order?

• Delays with your order shipping: Order Delays
• Order is marked as delivered but you did not receive it: Delivered but not received
• Items are missing from your order: Missing items