Welcome to the DX Fair Mall Help Center

Store purchases can be added to your purchase history to make it easier for you to manage your purchases online. With store purchases in your purchase history, you can start a return, find previously purchased items, and add protection plans – all from one convenient place.

View Store Purchases in Your dxfairmall.com Account

• Pay in-store with DX Fair Mall Pay.
  • DX Fair Mall Pay is a free feature in the DX Fair Mall mobile app for Android and iOS that easily allows for quick and secure payment with your mobile device in DX Fair Mall stores, at any register. Learn more on how to set up and use DX Fair Mall Pay.
• Scan your store receipt with the DX Fair Mall app.
  • See step-by-step instructions on how to scan the QR code on your store receipt to add it to your dxfairmall.com account.
• Use a credit card in-store that’s saved in your dxfairmall.com account.
  • When you use a credit card in-store that’s saved in your dxfairmall.com account, we’ll automatically add your store purchase to your online purchase history – there’s nothing more for you to do. We’ll also add other store purchases made with saved cards in the last 12 months. We'll email you the first time we add a store purchase to let you know it’s available in your account.
  • Keep in mind that the name on your credit card must match the name on your dxfairmall.com account for store purchases to automatically appear.
  • If you’d prefer to stop seeing store purchases associated with a particular credit card, you can remove that card from your dxfairmall.com account. You’ll no longer see new purchases made with that card, but you’ll still have access to store purchases made before the card was removed.
  • Not interested in having your store purchases added to your purchase history automatically? You can always opt-out of store purchases in your Communications & Privacy settings to remove all automatically added store purchases.

To opt-out:

1. In the upper-right corner of any dxfairmall.com page, click the Account icon.
2. Select Account.
3. On the left side of the page, select Communications & Privacy.
4. Select Personalized experience and store purchases.
5. Next to Store purchases, switch the toggle to “Off.”

Keep in mind that even if you opt-out of store purchases, your purchase history will still show store purchases made with DX Fair Mall Pay and any store receipts you’ve scanned with the DX Fair Mall app.

DX Fair Mall Store Receipt Lookup

Don’t have a DX Fair Mall account? Store purchase not showing in your purchase history? Try using our online receipt lookup tool or learn more about the receipt lookup tool.