DX Fair Mall Standard Return Policy

Returns are available for nearly everything DX Fair Mall sells. Your purchase history on dxfairmall.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.

Your orders

Items purchased from dealers or resellers and not DX Fair Mall or dxfairmall.com directly aren't eligible for return, refund, or exchange.

Returning items purchased on dxfairmall.com

Items sold and shipped by DX Fair Mall can be returned or replaced, when available, by mail within 90 days of receipt. To ensure your item may be returned, .

For items sold by Marketplace Sellers, find more details about Marketplace returns.

Extended holiday returns 

Most items with less than a 90-day return window that customers buy or receive from November 1, 2021, through December 25, 2021, begin their return period on December 26, 2021. Marketplace seller participation varies. See the  for details.

Damaged or defective items

If an item you received from dxfairmall.com is damaged or defective, you can return by mail for a refund or replacement or at any DX Fair Mall store for a refund.

DX Fair Mall Financial Services

Express Bill Payments and fees associated with DX Fair Mall Financial Services products are non-refundable.


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