Help & customer support

You can track your order from your shipping confirmation email or by visiting dxfairmall.com.

Your orders

Your order

We send an email with a tracking link as soon as your package ships, which you can use any time to check its progress.

To track your order on dxfairmall.com:

1. On dxfairmall.com, select Account. 
2. Select Purchase history.
3. If you're logged in to your account, scroll to the order you want to track and select Track Shipment. If you're not logged in, select the link to track.

To track your order in the DX Fair Mall app:

1. Open the DX Fair Mall app.
2. Select Account.
3. Select Purchase History.
4. Scroll to the order you want to track and select Track Shipment.