Better Homes & Gardens

Better Homes & Gardens Brookbury 5-Piece Steel Outdoor Wicker Sectional Dining Set, Beige

$496.00
(3.61) 3.61 stars out of 49 reviews 49 reviews
$496.00
$496.00
Free overnigh delivery
FSA and HSA eligible
Better Homes & Gardens Brookbury 5-Piece Steel Outdoor Wicker Sectional Dining Set, Beige

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Customer reviews & ratings

3.61 out of 5stars
(49 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
06/06/2022
Don't fear the negative reviews.
After reading all the comments, I was worried that I might regret this. I thought I'd have to fight the delivery company, it would finally come a month later, but I'd have a broken box with a bent frame, need extra hardware and/or tools to assembly, spend days figuring out the assembly, to then be met with misaligned screw holes and stripped bolts, only to discover after assembly that it stays wet for days after a rain and has uncomfortable pillows. Glad I went for it anyway! My box arrived a day earlier than expected. The delivery drivers were very professional and my box had zero damage inside or out. I needed only a pair of scissors to open the box. Everything inside was well packed and padded, no bent frame. A few squished pillows, but they flattened out after a day out of the box. The instructions for assembling were adequate, and provided all necessary tools. My only criticism of the instructions were the black and white photos that were difficult to make out, however the instructions provided enough information to understand what to do regardless. I had no difficulty lining up any bolts or striping screws like other reviewers have mentioned. It is possible to over tighten and buckle the frame though, so don't overdo it. I was able to assemble this myself using only the tools and hardware provided in about 1 hour and 45 minutes. I am an average 42 year old female FYI. The set looked amazing once finished. It rained that night and I came out to find pillows full of water. I lifted them all up and let the excess water drain, shook them a few times and put them back on the couch. 2 hours later after air drying in the sun, they were perfectly dry. I can't expect more than that for an outdoor sofa. Others mentioned needing new cushions. I found them to be so comfortable I wanted to sleep on them outside the first night, and might have if it wasn't supposed to storm. The table height is perfect for eating but short enough to keep in place as a coffee table. I am able to pull up another chair on the end if necessary to seat 8. Overall, I am beyond pleased with this set and have nothing bad to say about it. It has totally transformed my boring patio! I've had it for a month now, it's rained 3 times and I still love it, no problems!
Lindsay

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
06/07/2022
⚠️
I was excited about this set. However, it goes through multiple carriers before ending up at its final destination. My item was damaged in multiple sections. Corners were all bent in, and I'd consider the price point to be of better quality, so for what I got and what I paid, I was pretty upset.
Tanya
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/17/2023
    Stay away
    Furniture looked great online. Arrived damaged, Arranged for pick up for return as it weighted 210 pounds. Delivery service terrible for pick up refused to give return paperwork. Walmart said nothing can do until gets to return center. It has been 5 days. Totally unacceptable. Should have been given return when picked up from my home. Never again will I order from here
    KPM
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/01/2023
    Very disappointed on an online order
    Very disappointed a family member has this same one just a different color and they bought it in Walmart store,instead of online and its the best quality. but the one i got from online the quality is very cheap The cushions have red stitching on some of them. The stitching in some of them is coming off. And it's scratched,make sure if you by it get it from the store not online. is it from a third party store?
    Ellie
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/06/2023
    Very satisfied!
    We just out our set together today and we absolutely love it! It's pretty big and is comfortable to lay down, put your feet up, and get cozy. Can't speak to durability since it's a new set, but quality so far seems great. The 2 pieces that make the “L” hook together so it's quick and to separate them if needed (to cover it or relocate if needed).
    Heather
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/26/2023
    Very disappointing.
    We received this product with a hole in one piece and a broken leg on another making the couch completely unusable. We contacted the number given with the set and they said they do not have replacement pieces to give us. Very disappointing with how much this 5 piece set costs.
    Megan
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/01/2023
    Great looking set
    Great quality furniture. Saw in person, and cushions are thicker. It does come with covers if needed. way better than others. cant speak on durability.
    Jason
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/05/2023
    Damaged wicker
    First the section that is already put together the wicker is damaged the pillows are terrible! Called customer service about the damaged wicker but they want us to disassemble and return?? They should be able to just send a replacement section but no they can't do that I have purchased better homes and gardens outdoor furniture and have a set in my sunroom that I love this set not so much
    Donna
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/05/2023
    Damaged wicker
    First the section that is already put together the wicker is damaged the pillows are terrible! Called customer service about the damaged wicker but they want us to disassemble and return?? They should be able to just send a replacement section but no they can’t do that I have purchased better homes and gardens outdoor furniture and have a set in my sunroom that I love this set not so much
    Donna
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/03/2023
    Perfect Outdoor Sectional Set
    This sectional set was perfect for creating our outdoor oasis. Easy to put together. Made our backyard cosy. We didn't like that you had to stack the two pieces of seating together to use the outdoor cover. However, we just bought another cover so we didn't have to take it apart. We've had this set for about 6 months and it's held up along with the cushions (we do keep it covered when not using). Our guests love it, perfect for entertaining. Definitely recommend if you would like an outdoor oasis of your own.
    Priscilla
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/03/2023
    Perfect Outdoor Sectional Set
    This sectional set was perfect for creating our outdoor oasis. Easy to put together. Made our backyard cosy. We didn’t like that you had to stack the two pieces of seating together to use the outdoor cover. However, we just bought another cover so we didn’t have to take it apart. We’ve had this set for about 6 months and it’s held up along with the cushions (we do keep it covered when not using). Our guests love it, perfect for entertaining. Definitely recommend if you would like an outdoor oasis of your own.
    Priscilla
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/03/2022
    Great Value For Price!
    Love It! Great value for the price! Easy to put together. Some washers were missing, but we were able to successfully put it together. I love that it has legs on the furniture which allows it to sit higher. I only have two complaints. The cushion material has a rough, scratchy texture. Also, the cushions and pillows are not filled very well. I shored up the seat cushions with extra foam and I'm thinking of opening the pillows up and adding batting, but other then that….I gave it 5 stars for the VALUE of all you get with this patio set! Would totally recommend it!
    Jody