SaluSpa
SaluSpa Hawaii HydroJet Pro Inflatable Hot Tub Spa 4-6 Person
USD$496.00
4.28 stars out of 18 reviews
18 reviews
USD$496.00
$496.00
Free overnigh delivery
FSA and HSA eligible
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4.28 out of 5stars
(18 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/01/2022
kristy
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
12/19/2021
Bestway? There has to be a better way.
Did lots of research and chose this tub due to the hydrojet feature. Set up was fairly simple and within a couple of days the tub was up to heat and the water chemistry was correct.
Within the first week a portion of the digital readout stopped working.
After a week of operation I removed the filter to find that the paper of the filter was stained with an oily substance which would not rinse clear, and the flow of the pump did not seem as strong.
I initiated warranty claims for the digital readout and the filter/pump issue, providing the requested documentation and photos, only to have those warranty requests cancelled by SaluSpa/Bestway.
I then opened new warranty claims with Bestway for the same issues, providing the requested documentation and photos. Keep in mind that this is after only one week of operation.
Then Bestway followed up with this request: "Rep Note: Please send us an image of the power cord cut off of the pump. It MUST be cut as close to the base of the pump as possible and must show back of pump with cord removed in order for approval."
Bestway provided no further instructions or images.
This request does not make sense.
I have asked Bestway for a call back to clarify their request. Over a week has gone by. I have repeatedly asked Bestway for clarification via email, to which they do not respond. I have attached screenshots of their request to my response to their request, only to have them respond with the same request.
At this point I can only believe that this is a circular process designed to wear me down, and at its conclusion Bestway expects to get away with not honoring their warranty.
Bestway has left me with no choice but to return the tub to Walmart prior to the return cutoff date, and to strongly recommend against anyone purchasing a Saluspa/Bestway product. They will not stand behind their products.
Walker
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5.00 out of 5 stars reviewVerified Purchaser01/05/2023love this hot tubwe had a inflatable hot tub before and as soon as it got cold it was toast but this one is amazing . i love the jets and christmas week it got -24 wind chill in ky and it came out of that working perfect. i cant believe it. wonderful hot tubFallon
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5.00 out of 5 stars reviewVerified Purchaser12/02/2022Perfect Spa For The MoneyWe love it! easy to set up, easy to take care of as long as you're committed to the added chore to your daily routine. The hydro jets are great, not as good as the expensive spas but they are as good as you could ask for the price. We've used it daily going on 2 qeeks now.Matt
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1.00 out of 5 stars reviewVerified Purchaser11/16/2022Bobbie
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4.00 out of 5 stars reviewVerified Purchaser06/26/2022Great Hot Tub but not for 6 peopleI bought this for the jets and the size, however there is no way you're getting 6 people in this thing, that's why the 4 stars. In all honesty 3 grown adults will be pushing it. With that being said it is extremely easy to set up, just make sure it's on a level surface. The cover is nice, keep it on when not in use, this will help keep it at the proper temp and keep the dirt out of it. The filter is easy to get to and you should rinse it every 2 or 3 days depending on use. Overall my wife and I are happy with this purchase and we have been enjoying it. Buy It if you're on the fence, you won't regret it. Solid product.Bob
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5.00 out of 5 stars reviewVerified Purchaser06/02/2022We like it!We had been wanting an inflatable hot tub for a year or so, and did a lot of research to make sure we got exactly what we wanted/needed. I wanted jets, and my husband wanted it to be square shaped - not round. We set this one up a week ago, got all of the chemicals to keep it clean and safe (we're using bromine), and it's awesome. My husband is in heaven. I like it too, but he's more the hot tub fan. It heated up quickly for us in Los Angeles. The outside temp was about 75 degrees, and it took a day to get the water to 100 degrees. The jets rule. The bubbles are weird...they are really loud, and it feels like you're in a cauldron. Not bad, but not my thing. We plugged it directly into our outdoor outlet, and have it on a flat surface with foam underneath. I'd like to get some sort of seat to sit on as I don't really like just sitting on the floor. We had to get an 8 x 8 pop up canopy because it's directly underneath a blooming jacaranda tree, and it's working great. No complaints so far. Hopefully it'll last us a long time!Shellybelly12345
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5.00 out of 5 stars reviewVerified Purchaser05/01/2022kristy
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5.00 out of 5 stars reviewVerified Purchaser04/12/2022No brainer purchase just do itMy first experience with an inflatable hot tub. To my knowledge, at this price point nothing touches this spa. It has real jets. The others have air jets that stir up the water, but this has actual spa type jets and they work well. Highly recommend. Simple, one-person set up and install. Pull the triggerHotTubHarry
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5.00 out of 5 stars reviewVerified Purchaser02/15/2022awesome hottubthis hot tub is amazing. it is easy to setup and so far works great.Glynda
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5.00 out of 5 stars reviewVerified Purchaser02/07/2022Great fun purchase!So far we love this Hot Tub. It's easy to set up and use, attractive, and inexpensive. It stays at 104 degrees for about 15 min, which is adequate for us. Advice — purchase a puzzle 1” gym mat to go under it for comfort, most comfortable for 2 adults. We will take this Tub down in the summer and store it!Cynthia
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2.00 out of 5 stars reviewVerified Purchaser01/23/2022Jen