Serta

Serta Big & Tall High Back Manager's Office Chair, Black Bonded Leather Upholstery

$165.00
(4.39) 4.39 stars out of 18 reviews 18 reviews
$165.00
$165.00
Free overnigh delivery
FSA and HSA eligible
Serta Big & Tall High Back Manager's Office Chair, Black Bonded Leather Upholstery

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Customer reviews & ratings

4.39 out of 5stars
(18 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/21/2023
Serta Roller blades > Amazon Basics every time.
yeah I am liking it. a quality step for the same price big and tall. works good. I loosened the rocking part so I can lean back sometimes if I unlock that lever. Comfortable and maybe it will last 6 years. the imitation amazon used to be what I spent on this one which this one is much better quality. I need comfort im older and while I am in good shape my old one was so bad it was crippling me :)
James

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/27/2020
Factory rejects?
Has had a lean to the left since putting it together. Tightened bolts, double-checked assembly, thought it'd settle. Used less than a week and it's bad for my hips sitting at a lean. The silver on the metal was scratched up right out of the box. The height of the arms is uneven. When you look at the padding on the left and right sides of the seat and back they're noticeably uneven. Are these factory reject chairs?
Jamie
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/21/2023
    Serta Roller blades > Amazon Basics every time.
    yeah I am liking it. a quality step for the same price big and tall. works good. I loosened the rocking part so I can lean back sometimes if I unlock that lever. Comfortable and maybe it will last 6 years. the imitation amazon used to be what I spent on this one which this one is much better quality. I need comfort im older and while I am in good shape my old one was so bad it was crippling me :)
    James
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/01/2023
    Poor Quality and Worse Life Expectancy
    I’ve had this chair THREE times now and they’ve broken each time. The first time, the arms ripped, the second time the weld that holds the gas piston broke so the base wouldn’t attach to the chair, and this time the seat is broken where you connect the arm. PLEASE DONT BUY
    Matt
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/07/2021
    Great chair no matter your size.
    Overall, a wonderful chair and I highly recommend it. Putting the chair together was very easy in comparison to others I have assembled. It took only one person and quick and easy to follow instructions. The wheels move around quietly and smooth. The height of the chair back is perfect if you are tall and the depth of the seat makes sitting in it very comfortable. There is plenty of room if you have wider hips or legs and the arm rests aren't digging into your thigh. The material is very soft and is holding up very well over time. As a larger person, I can say that the cushion is made very well to support plenty of weight. If you are not a tall person, the chair is still for you because the height is adjustable as well. The back support is amazing. It really gives you the luxury feel without the large price tag. The head rest is a bit far back for me to use comfortably but that is an issue with every chair I have used. The lean is just right and the handles to adjust the height and lock the chair in place are very well made and easy to use. The chair is designed for big and tall but I would recommend to anyone looking to work in comfort and style.
    Jpmendo
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/03/2021
    Perfect comfort for a work-at-home big man
    Perfect for a 6ft 4in man!!! And he had to have something he can sit in all day because of work at home... the memory foam , easy assembly, arm rests fit perfectly, good looking in an office full of books. Thanks for early delivery, (note, my son ordered 3 different chairs on line, but mom came through with the perfect Serta from Walmart) !!!!!!!!
    Linda
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/28/2021
    5 * Hands Down!
    I absolutely love this chair! It is by far the most comfortable office chair I have ever sat in! I love the fact it's leather! It's super cool (temperature wise too) but does not have me sticking to it which living in the south is an awesome thing. It has amazing cushions to make sure you're comfortable on both top and the armrests! It's incredibly easy to adjust the height and the recline— with just the flip of a lever! When you do adjust the height up or down it doesn't snap up quickly it does it gradually. It was super easy to put together just a Phillips screwdriver! It also looks very professional!
    Mrsdupre17
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/28/2021
    5 * Hands Down!
    I absolutely love this chair! It is by far the most comfortable office chair I have ever sat in! I love the fact it’s leather! It’s super cool (temperature wise too) but does not have me sticking to it which living in the south is an awesome thing. It has amazing cushions to make sure you’re comfortable on both top and the armrests! It’s incredibly easy to adjust the height and the recline— with just the flip of a lever! When you do adjust the height up or down it doesn’t snap up quickly it does it gradually. It was super easy to put together just a Phillips screwdriver! It also looks very professional!
    Mrsdupre17
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/25/2021
    Wow, comfy chair
    Assembly was about as expected, nothing crazy. We love the handled allen wrench!! This is a sturdy chair, the base is solid. Good quality wheels. Supportive cushions. The faux bonded leather has a soft, buttery feel. I believe it is bonded leather on the seating surfaces and regular vinyl on the back side, but it all blends fine and looks top notch. I was worried this would be a ginormous chair, being labeled "Big & Tall". My husband is 5'11" and around 200 lbs (shown in photo) so not necessarily "big and tall" but he wanted a chair which would seat him up a little higher than his old one, and this does. But it doesn't feel overly big for him or swallow him up so that's good. And nice to know it has a 400-lb weight limit for sturdiness. A few reviewers complained that the recline feature was too stiff and they couldn't push the seat back to lean. However there is a turning knob under the chair that changes the "tension" or resistance of the seat back. You can also lock the recline feature so it doesn't go back at all, using the height adjustment lever on the side.
    EV782
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/18/2021
    Just what I needed!
    Working from home it is imperative that you have a great chair. Unfortunately, I spent well over a year getting out of my seat limping, and I genuinely thought that sitting all day was the problem until I received this chair. This was absolutely a life saver! It is as comfortable as a recliner, and easy to clean. Serta didn't disappoint.
    SyrupSandwich
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/18/2021
    Comfortable and Classy
    This chair was so easy to assemble. My 12 year old and I put it together in about 20 minutes; the instructions were quite easy to understand. This chair looks very classy thanks to the modern black and chrome color scheme. It's got a very tall back and a wide seat making it accommodating for just about anyone! This is honestly the most comfortable office chair I have ever sat in; it's like a recliner/office chair hybrid. My son has been sitting in it while he plays Xbox and he actually fell asleep in it twice. I did find it extremely easy to clean with just a damp cloth. I dont have one negative thing to say; this chair exceeded my expectations and then some!
    Frankiesmom13
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/18/2021
    Sturdy and mostly comfortable
    This is a very nice, luxe office chair. My last chair was falling apart and was a cloth covered chair, so this is a huge improvement. I'm not any taller (or shorter) than average but I do need a chair that supports my weight and this chair is very strong and sturdy. I have it on the lowest height setting right now and it's still just a bit too high for me, so I wish that it could be set just a little bit lower, but that's not a huge deal. Also there is a metallic part of the arms, between the padded armrests and the seat, that digs into the sides of my legs so when I sit for a long time they leave marks on my legs and it can hurt a bit, but I will pad them somehow to get around that. The chair seat is so soft and comfortable, and the back is padded and has great lumbar support. It's easy to adjust the height and it swivels and rolls perfectly. Nothing about it looks or feels cheap or flimsy. It looks and feels solid and very well made. I do love this chair, I just hope that the manufacturer will read this and maybe redesign it somehow so that part of the arms doesn't dig into anyone's legs.
    ShellyB122
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