Back to Great Value Granulated Sugar, 10 lbs

Customer reviews

1.71 out of 5stars
(21 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
11/29/2020
Great customer service!!!
I'm. 66 I order what I can and have it delivered. I've order sugar before with no problem. This time it was sent by a different shipper and was shipped in a plastic shipping bag. It was damaged when it arrived. Walmart issued a refund immediately and I don't have to returned the sugar to the store.
Shyla

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/17/2020
Sugar Everywhere
The product itself is fine for the bag that I could actually use. One bag was completely emptied in the box sugar was covering everything else in the box. Absolutely ridiculous that you would pack bags of sugar in the same box as a large container of kitty litter. The handle on the litter is what ripped the side of the bag of sugar.
Perkyraven
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    03/18/2023
    Qwonta
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/17/2023
    Not happy
    I'm not happy that after trying the app only twice I'm canceling it, I have to go back to the store to return my sugar that was opened and dumped out into my car
    Island
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/12/2023
    Bag was busted and got all over my car.
    melissa
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/31/2022
    Damage package open package
    Package was open in boxes
    Mariela
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/13/2022
    Bad shipping
    The sugar itself is ok but the way it arrived is beyond pathetic. I am sure it was not shipped this way but it did arrive this way
    Patrick
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/11/2022
    Damaged.
    It arrived open
    Terre
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/17/2022
    Satisfied with product only.
    Received and satisfied with product but received in damaged box.
    Janie
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/02/2021
    All the bags were opened…
    Ellen
  • 2.00 out of 5 stars review
    Verified Purchaser
    11/23/2021
    sugar was open when it arrived
    EMMA
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/12/2021
    Poor packaging
    Have bought this sugar for many times, and have yet to have any complaints until today. Very poor packaging.. wasted.. but one thing needs to be mentioned is Walmarts customer service is wonderful.
    Aimee
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/04/2021
    Sugar great, Walmart shipping terrible.
    I gave a low review because every shipment had opened packages in the box. I will never buy sugar for delivery from Walmart again.
    Michael
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/21/2021
    I always use this product but when I ordered it and had it shipped because I need large quantity, both 10 lb bags were completely busted open and not salvageable.
    Jana
  • 3.00 out of 5 stars review
    Verified Purchaser
    04/11/2021
    Need better adhesive
    I ordered the 2 pack when it arrived they were both open in the box. A third had spilled into the box. It is a great value if it makes it to your address and is still usable.
    Lileth
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/04/2021
    Okay
    The sugar is good, I got a two pack of 10lb great value sugar. But the box was damaged and one of the sugars broke open in the box and spilled out. Plus the drive dropped the box over the gate instead of opening the gate and putting it down. I know this for a fact because I was right inside the room next to the front gate. No dogs were in the yard.
    Trisha
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/17/2020
    Damaged
    This item is ordinarily a good buy, but NOT by mail. Both bags were damaged and the shipping box was full of sugar, as well as leaking out onto my floor. Unable to be used. I only recommend physically going into the store to get these items or through Walmart Pickup.
    JanelleB
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/17/2020
    Sugar Everywhere
    The product itself is fine for the bag that I could actually use. One bag was completely emptied in the box sugar was covering everything else in the box. Absolutely ridiculous that you would pack bags of sugar in the same box as a large container of kitty litter. The handle on the litter is what ripped the side of the bag of sugar.
    Perkyraven
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/29/2020
    Great customer service!!!
    I'm. 66 I order what I can and have it delivered. I've order sugar before with no problem. This time it was sent by a different shipper and was shipped in a plastic shipping bag. It was damaged when it arrived. Walmart issued a refund immediately and I don't have to returned the sugar to the store.
    Shyla
  • 2.00 out of 5 stars review
    Verified Purchaser
    07/29/2020
    I took this picture when I opened the box
    I ordered (2) 2pack Great Value Sugar each bag 10 lbs. When the post man delivered the box, sugar was pouring out the bottom. Before I knew the problem, I had the mail man bring the box in the house. Two of the bags had opened up and spilled all over the place because Walmart boxes are not very tight. I would like to have those two bags replaced but when I called Walmart up they said I would need to bring the bags and the receipt in. I shop at Walmart.com so I dont have to go to the store! I was also missing a can of salmon. I wish they would just replace the broke and missing items!
    Doreen
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/10/2020
    Products Great BUT Shipping Package Not
    All of the items I ordered were delivered a day early so a big plus for speedy service. However, Walmart suffers from the same problem as Amazon, they don't know how to pack multiple items in a box. The 9 items, both heavy and light, came in a big box with no packing material. As you can imagine, the items took quite a beating during transit. Fortunately none of the liquids leaked but a 10 lb bag of sugar burst at the top and the plastic bag it was in was full of loose sugar and the plastic bag had a few small holes so some of the sugar leaked out when I pulled the bag from the box. Also the bottom of the oatmeal box was deformed and some of the oatmeal leaked out into its plastic bag. A cake mix box was also crushed but the inner package was thankfully still intact. I like to shop at Walmart but until they improve their packing methods, this will make me hesitate to order items where the containers might be damaged and leak during shipment.
    John
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/14/2020
    Refund Request Poor shipping opened/spilled sugar
    Received item on 4/9/2020, (2 pack) Great Value Pure Granulated Sugar, 10 lbs. Order number : 3492099-880028, was made on 3/18/2020. UPS tracking number: 1Z3Y026F0347166384. Shipping box appeared it had been mishandled and both 10 lb of sugar inside box were open with 1/4 - 1/2 bag spilled out in box. Request full refund $9.88
    MARK