Back to Simple Mobile LG Journey, 16GB, Black - Prepaid Smartphone

Customer reviews

3.67 out of 5stars
(18 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/27/2021
Great LG phone for Beginners
I bought this phone in a rush because my old one had suddenly stopped charging and it would take a couple weeks to work through getting the replacement. I needed an upgrade anyway, and this was definitely a bargain for me as it was cheaper than my old off-brand phones, yet it's a real flagship brand with customer service. I was very pleased when LG automatically sent me Android 10 to install on it. This means I'll be able to keep the phone for a long time; my old ones never had OS upgrades. It's a very good phone with a screen that's just a little bigger than my TCL LX which is kind of skinny, but this one is quite big enough for everything. The bloatware can be uninstalled (anything that only installs itself on WiFi can be removed) and the phone doesn't come with anything that it doesn't need except Facebook, which I promptly disabled. The newly installed OS operates very smoothly without taking up a lot of space and the settings are intuitive and easy to use. I especially like the Comfort View which tones down the screen's blue light in the evening. One thing I think is a little odd is it lacks any kind of notification light, not for charging or messages or anything. I would prefer to have one even if only to be assured that it's charging properly without turning on the screen. Another thing is the camera is just a little too smart, which is hard to explain. I first noticed this tendency on my iPad. The camera will blur certain details to focus on others, and you can end up with a rather poor quality appearance in some areas, such as doll hair that appears to be matted. My TCL LX will always record as much detail as it can, and most pics turn out beautifully. But despite this LG camera being the same resolution as the TCL, it records details in a peculiar way. It works excellently with pics of print and pages, however.
PugMom1

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/15/2020
Phone
The phone does not work they sent me another sim card still doesent wrk
Michelle
14 reviews
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  • 4.00 out of 5 stars review
    Verified Purchaser
    04/10/2022
    service of phone
    So far its been a very good phone. having some problems with conversatios breaking up is the biggest problem so far
    Richy Rich
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/25/2022
    good phone
    5 stars for this phone better than my iphone 7 and better than my TCL A3. i recommend this lg phone i thought i was getting the 16Gb version but got the 32Gb version thats love thanks.
    Raul
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/31/2021
    Won't text or calls
    I got the phone a couple weeks ago. I've never been able to get the wifi calling to work and cannot text or receive them. Customer service (6) different reps have told me it's fine on their end. They offer to text me links and call backs. They don't hear me tell them I will not get either.
    justmejb
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/28/2021
    Ms. G
    My grandkids just love there phones. They just will not put them down. Great price
    Glory
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/16/2021
    Great little Phone
    This is a great little phone Works really well at my moms house and we really had trouble finding a phone that would work at her house . She is 84 and in bad health . Last week her electric went out in a storm and you guessed it dark . Was off 9 hours and we had the phone that worked great .
    Marcia
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/08/2021
    Good basic simple phone
    This is a generally GOOD plain simple phone- it works well for it's purpose
    Kly21
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/27/2021
    Great LG phone for Beginners
    I bought this phone in a rush because my old one had suddenly stopped charging and it would take a couple weeks to work through getting the replacement. I needed an upgrade anyway, and this was definitely a bargain for me as it was cheaper than my old off-brand phones, yet it's a real flagship brand with customer service. I was very pleased when LG automatically sent me Android 10 to install on it. This means I'll be able to keep the phone for a long time; my old ones never had OS upgrades. It's a very good phone with a screen that's just a little bigger than my TCL LX which is kind of skinny, but this one is quite big enough for everything. The bloatware can be uninstalled (anything that only installs itself on WiFi can be removed) and the phone doesn't come with anything that it doesn't need except Facebook, which I promptly disabled. The newly installed OS operates very smoothly without taking up a lot of space and the settings are intuitive and easy to use. I especially like the Comfort View which tones down the screen's blue light in the evening. One thing I think is a little odd is it lacks any kind of notification light, not for charging or messages or anything. I would prefer to have one even if only to be assured that it's charging properly without turning on the screen. Another thing is the camera is just a little too smart, which is hard to explain. I first noticed this tendency on my iPad. The camera will blur certain details to focus on others, and you can end up with a rather poor quality appearance in some areas, such as doll hair that appears to be matted. My TCL LX will always record as much detail as it can, and most pics turn out beautifully. But despite this LG camera being the same resolution as the TCL, it records details in a peculiar way. It works excellently with pics of print and pages, however.
    PugMom1
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/03/2021
    it's good for my pet bird to listen to music and he loved it
    Gabrielle
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/18/2021
    I been with simple mobile for four years.
    The LG i purchased works great good signal i love my LG.
    Garriet
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/20/2021
    More details should be given about the phones.
    Nice phone but it runs a little slow. The internal memory is only 16gb, something they failed to mention is the description.
    RJohn
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/30/2021
    Apparently someone had gotten this phone before I bought it and had put a code in it so without the code Simple Mobile couldn't set it up! Took it back, never again order phone on line! Will get local in case this happens again! Got new phone at local CVS, got it set up no problem!!
    Becky
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/01/2021
    Price efficient. Good Value. Decent storage. Nice.
    Both my 5 year old and 9 year old have this phone and they seem to like it. Still they would rather try and steal my iPhone or iPad but that's just kids in general, they always want what they don't have, especially if it's Mommy's! Lol. But overall I would say it's a great phone. Myself personally, I prefer an iPhone over anything else, but if I didn't have my heart set on an iPhone I would gladly use this phone in my everyday life. My kids are picky and impatient (wonder where they get that lol) so they don't like when a phone freezes up or lags, and I can tell you that I've not once had to hear them complain about it happening with these phones. They stay charged from the time they get up for Saturday morning cartoons until about an hour after dinner time (and they LOVE being on their phones) So as far as the battery goes, it surprisingly holds a good charge for majority of the day. And I would say if you barely use your phone you could probably make the battery last days even!!! Great image quality and vibrant colors. Also has more space than most other phones at its price. Really can't complain, other than, it's not an iPhone. Lol. But for some I know that's a plus lol. If you are looking for a phone for your child or yourself, I would like to think that if you bought this phone you would not be disappointed. Hope my review helped even one person. I hate writing reviews lol, but love reading them. So I figured as much as I hate writing them, I must, it's my duty... lol. How would I ever know what to buy and not to buy? I rely on reviews to help me make a more educated purchase. Have a wonderful day!
    Brittany V
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/23/2021
    Worst ever
    Ive only had service for a couple of weeks and literally have only used it for 3 days. It keeps getting switched off and im having to wait two days at a time to get it switched back... im very unhappy with this service.
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/15/2020
    Phone
    The phone does not work they sent me another sim card still doesent wrk
    Michelle
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/03/2020
    I love my LG Journey!!
    I have found the LG Journey to be a good product for a great price!! The battery life is impressive as are the tools. I appreciate that it has more useful tools than useless games. I have no complaints.
    Unknown
  • 3.00 out of 5 stars review
    Verified Purchaser
    10/23/2020
    Easy to use
    The phone was nice and good fit for my hand.definitely need a case tho.the back cover was very slippery and easy to drop.I'm hard of hearing, so the volume wasn't high enough for me.
    Beth
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/30/2020
    I have great deal
    It is good to be a Simple Mobile subscriber because it is a wonderful company and its services are excellent
    Sab jab
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/12/2020
    Great budget phone
    Upgraded to this device through Simple Mobile from an LG Rebel 4, another good budget phone, the difference was faster processor, HD screen & bigger, about the same camera, can't forget the newest OS also. All that for 40$ I recommend this phone to anybody who needs an reliable phone that can handle whatever you throw at it get this
    Cker410