Customer reviews
4.15 out of 5stars
(13 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
08/02/2013
Kidde EmergencyLadder
You can't open the ladder because it is design for a single use. The reason you can't open it is that if you don't know how to return the ladder exactly as it was, it could get tangled when you need it. At least that is what the manufacturer says. So you just have to believe it will work and since Kidde makes great things, I believe it. .
DeeSeattle
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
09/02/2016
Not a 25' ladder
It is a 13' ladder, I took it back
buggy328
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser03/11/2021OK for nowthe edges are sharp. Going to have to file down. Box came pretty well open and the box that the ladder was in was crushed and torn. I need to hang it out to test the strength.Kim
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5.00 out of 5 stars reviewVerified Purchaser02/16/2021Safety essentialI have to rate this a Five Star for the fact that anyone who lives in a multi story home must have!!!Jeanne
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5.00 out of 5 stars reviewVerified Purchaser11/04/2020BEST Escape LadderThe Best - Can't say enough on how important this LADDER is!! In an emergency what are you going to do?? I have taken it out of the box - sits under my bed (stays compact) until unlatching strap - it is 1-2-3 EASY - Absolutely recommend this for people upstairs - FIRE is fastMichelle
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5.00 out of 5 stars reviewVerified Purchaser04/08/2018So far so goodTook some time to get these in. These were bought because a friend had a house fire. In response to this it made me think of fire prevention and safety at my house. Being I have an upstairs I knew I needed something and the price was fantastic. It's one of those things that if I never have to use the better. Will test them during the warmer months to see how well the work. Quality looks good and are pretty light for something that's suppose to handle a lot of weight. [This review was collected as part of a promotion.]Guest
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4.00 out of 5 stars reviewVerified Purchaser03/16/2017Semi satisfiedI haven't used the ladder yet as I bought it for emergency use only. I wish that I would have known that the ladder can only be used one time before I bought it. The package states that if the ladder is used more than once it can cause injury or death to the user. I did not notice this warning on the website when I was purchasing the ladder. However, I do feel that the purchase is worthwhile because having it in my home provides a sense of security for my family.Semisatisfied
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1.00 out of 5 stars reviewVerified Purchaser09/02/2016Not a 25' ladderIt is a 13' ladder, I took it backbuggy328
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5.00 out of 5 stars reviewVerified Purchaser06/14/2016Emergency LadderQuick and easy to us just what I needed. Even a child can deploy without any help.Jess
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5.00 out of 5 stars reviewVerified Purchaser02/01/2014excellent escape ladderI have a 2nd story and got this for my room in case of emergency fire. it is easy to use but DO NOT take the steps apart. the handles can be "practiced" opening and hooking onto a sill, but the steps cannot. I just reviewed it, and now know what to do if I ever need it. Many people dont stop to think who live in apts that this is also a great investment for them.sunshine4646
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4.00 out of 5 stars reviewVerified Purchaser08/19/2013Product...very good.Packaging upon delivery....disgraceful.LtDen36
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5.00 out of 5 stars reviewVerified Purchaser08/02/2013Kidde EmergencyLadderYou can't open the ladder because it is design for a single use. The reason you can't open it is that if you don't know how to return the ladder exactly as it was, it could get tangled when you need it. At least that is what the manufacturer says. So you just have to believe it will work and since Kidde makes great things, I believe it. .DeeSeattle
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4.00 out of 5 stars reviewVerified Purchaser01/26/2013Required for Safety of your familyNot a hard choice to make when it comes to keeping your family safe. I bought this ladder because we have a three story townhome and I want to never have a fear about fire down below.MCSS2
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3.00 out of 5 stars reviewVerified Purchaser11/02/2012Great Price, but only a one-time useBought this in case we have a fire in our condo. Great price especially compared to what they charge in Canada where I live ! My only disappointment is that it is designed for a one-time use. Hmmmmm, why??? Because of this, we cannot do a fire drill with it ........ Hopefully it will work the one time we will need it....... Karen from CanadaKarenfromCanada
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5.00 out of 5 stars reviewVerified Purchaser10/27/2012Fire SafetyI bought this for my daughters home since she lives in a two story home. We just happened to be talking one day about a escape plan with my 5 year old grand daughter and I decided to order this and ship directly to her. The item seems very sturdy and well built. I just don't want them to not have such a valuable item in case something happens. This item stays in my grand daughters bedroom under a window and the sense of security of having it is worth its weight in gold.angeleyes1972