Customer reviews
2 out of 5stars
(18 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
06/19/2022
Great Service, Great Product
This company has been a pleasure to buy from. When I requested my initial order deleted since I'd forgotten to add Walmart's warranty, they took care of it promptly and got to filling the new order in a snap. It arrived in a timely fashion and was securely packed.
As for the product itself, it's exactly as stated. I've actually found no visible blemishes on the laptop, which was a pleasant surprise. Keyboard feels brand spanking new. Drivers and such need updated since it's an older model, but that was expected.
This baby handles better than the Toshiba Satllite C-55b it's replacing. I'm very happy with my purchase.
Laticia
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
06/02/2021
Dont buy
It went into airplane mode and I cant get it off
Amanda
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser06/25/2023dont workdefectwant let internet sign onRobert
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5.00 out of 5 stars reviewVerified Purchaser06/24/2023Excellent Product %26 ServiceThe laptop arrived 2 days earlier. Laptop looks and runs excellent. I did have to call tech support for a product keycode. I received it in less than 2 mins. Tech support was very knowledgeable and professional. Will definitely order from them again.Bethann
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5.00 out of 5 stars reviewVerified Purchaser06/12/2023Great PCPerfect for work I need it forCharles
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4.00 out of 5 stars reviewVerified Purchaser05/30/2023Works very wellI liked it. It had a big, king-size keyboard easy to see what I didn't like is the screen was too small.ashley
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1.00 out of 5 stars reviewVerified Purchaser05/05/2023Rude seller that sent a defective laptop.Poor customer service they never responded to question asking did the laptop come with a dvd drive. The laptop had a small ink link stain on the screen I was fine with it until another ink stain appeared that's getting bigger. So I requested a refund and the seller did not respond to me again.Alicia
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1.00 out of 5 stars reviewVerified Purchaser04/05/2023RolandS313
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5.00 out of 5 stars reviewVerified Purchaser06/19/2022Great Service, Great ProductThis company has been a pleasure to buy from. When I requested my initial order deleted since I'd forgotten to add Walmart's warranty, they took care of it promptly and got to filling the new order in a snap. It arrived in a timely fashion and was securely packed. As for the product itself, it's exactly as stated. I've actually found no visible blemishes on the laptop, which was a pleasant surprise. Keyboard feels brand spanking new. Drivers and such need updated since it's an older model, but that was expected. This baby handles better than the Toshiba Satllite C-55b it's replacing. I'm very happy with my purchase.Laticia
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1.00 out of 5 stars reviewVerified Purchaser01/02/2022Ronnie
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1.00 out of 5 stars reviewVerified Purchaser12/24/2021VERY VERY POOR REFURBISHER!!!!Dell laptop was FILTHY!! It is MISSING the cursor joystick!! That's NOT what I consider REFURBISHED!!! Very disappointing since it was a Christmas gift for my wife!!CramLladnek
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1.00 out of 5 stars reviewVerified Purchaser12/24/2021VERY VERY POOR REFURBISHER!!!!Dell laptop was FILTHY!! It is MISSING the cursor joystick!! That’s NOT what I consider REFURBISHED!!! Very disappointing since it was a Christmas gift for my wife!!CramLladnek
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3.00 out of 5 stars reviewVerified Purchaser11/23/2021Dell laptop refurbished.This is a 3rd generation which is pretty old. Plus it doesn't have a solid state drive. Won't purchase a refurbished computer again. They are too old.Renee
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1.00 out of 5 stars reviewVerified Purchaser08/21/2021Wrong laptop provided.They have sent an older version(Dell Latitude E5430) and asking me to keep because they have done upgrade to the older version which doesn't make sense at all.madhusmita
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1.00 out of 5 stars reviewVerified Purchaser06/02/2021Dont buyIt went into airplane mode and I cant get it offAmanda
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1.00 out of 5 stars reviewVerified Purchaser02/15/2021dissapointedthe screen was not bright or focused at all ,unfortunately will be returningsandra
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1.00 out of 5 stars reviewVerified Purchaser01/09/2021Very slow, I would not recommendVery bad experience with refurbished laptop from walmartSachin
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1.00 out of 5 stars reviewVerified Purchaser11/10/2020Exchanged for a different product by ZoomZoom vendor replaced this laptop for a LENOVO ThinkpadT430 but I didn't like the looks, performance, and the screen graphics is really poorBruno
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1.00 out of 5 stars reviewVerified Purchaser07/01/2019Horrible customer servicelaptop was alright, battery kept dropping. called customer care and this dude went like its an old system, what did you expect. if battery works even for a few mintues, its good to sell. He asked me to go buy a new battery as these systems are old. He even dint care to find a solution or help me get battery replaced. Taking it back to walmart soon.Mathew
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2.00 out of 5 stars reviewVerified Purchaser10/13/2018Not what I ordered.I didn't get what I ordered. The processor is a lower performance i7 3520M running at 2.9GHz and instead of a 500GB hard drive, I got a 180GB solid state drive. On the plus side, I got twice as much memory. So far, the system is performing fine, but it's just not the system I thought I was getting.Vaxghost