Customer reviews
4.71 out of 5stars
(31 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
12/11/2021
Love it! Spotless clean
Perfect! Transitions from hard surface to carpet seemlessly. Perfectly clean. Love it!
Kelly
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/24/2019
Waste of Money
I was so excited about finally purchasing this product but the first time that I used it this past weekend I was very disappointed. It left clums of dog hair and mud streaks across my hard wood floors within the first 1/2 hour of using it. I had to go over the same areas several times with no avail. I got frustrated with it and decided not to use it any more.
Erika
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser05/25/2023Buy it!!LOVE this machine! I am the founder of Green Acres Farm Animal Foundation and we have all kinds of mess happening on the floors and this machine helps keep things livable! Great at picking up fur!Melinda
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5.00 out of 5 stars reviewVerified Purchaser03/07/2023The crosswave system is ideal to clean up behind your dogsWe have large Newfoundland dogs that make it a challenge to keep our floors clean. The crosswave helps us keep our wood floors clean.Kevin
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5.00 out of 5 stars reviewVerified Purchaser12/27/2022Very happy with my purchaseI renovated my home and used the Crosswave to clean the new tile floor (1800 sq. ft.). It performed like a champ. The Multisurface Formula left a fresh scent that was not overpowering and powered through the dust and dirt left from the crews that were in and out constantly. It was also easy to clean. When I was done, it stored easily in the Rinse, Clean Out and Storage Tray.Jay
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5.00 out of 5 stars reviewVerified Purchaser12/21/2022I highly recommend the CrosswaveI purchased the Crosswave to take care of my newly installed tile floor. The area is over 1800 sq. ft. and handled the task easily. The multisurface cleaner left a fresh scent that wasn't overbearing and the unit's suction took care of the areas that I had to apply some extra cleaning fluid. I followed the recommendation of going over the area a second time without applying the fluid, in order to help dry the area a bit faster. I will be using the Crosswave to take care of a few large rugs that will be put down, shortly and I am sure it will take care of them the way it handled the tiles. I have a 2 year old that will certainly put it to the test, but I am sure it will handle anything she throws at it.Gerald
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5.00 out of 5 stars reviewVerified Purchaser12/07/2022Why didn't I buy this sooner!I have a textured vinyl floor that never seems clean after mopping. My only regret with the CrossWave Pet Pro, is that I didn't buy it sooner! This machine is amazing and it's easy to keep clean. I highly recommend!!! #sweepstakesJill
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5.00 out of 5 stars reviewVerified Purchaser12/07/2022A must have for anyone with hard floors!Our new home has wood heat and hard floors, plus a cat and dog who shed. Keeping up was exhausting! Now I get a sweep/mop clean in under 30 minutes for the whole house and the hair/ dirt isn't being sent back into the air! Total win! #sweepstakesJenn
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5.00 out of 5 stars reviewVerified Purchaser12/07/2022A must have for anyone with hard floors!We moved into a home with wood heat and hard floors. Add a cat and dog who both shed to the mix and daily sweeping with occasional mopping was exhausting! I can do my whole house in under 30 minutes and get a sweep/mop clean! Plus the water catches the hair so it's not going back into the environment. My house is cleaner and I can breathe!Jennifer
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5.00 out of 5 stars reviewVerified Purchaser04/22/2022Crosswave is the new wave!!!This is the second Crosswave I have purchased...obviously I love it. In fact, I just finished my kitchen floor a few minutes ago!! I also love the multisurface products. They clean well and leave a fresh clean odor. I strongly recommend the Crosswave. My cousin also purchased one and loves to too.Athella-Anne
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5.00 out of 5 stars reviewVerified Purchaser12/24/2021Must have!This is one magnificent product. With 4 parrots and 2 dogs, this is a must have as the German Shepherd brings in half the back yard to the hard wood floors. With this I am able to keep up with them.Alecia
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5.00 out of 5 stars reviewVerified Purchaser12/22/2021Greatest thing ever invented!!This is awesome!!! It got stains out of my carpet that had been there for years!!! It also did great on my vinyl floors. Very easy to use and clean up. Worth every penny!!! Pictures are from before and after where my son spilled Dr Pepper years ago.Teresa
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5.00 out of 5 stars reviewVerified Purchaser12/11/2021Love it! Spotless cleanPerfect! Transitions from hard surface to carpet seemlessly. Perfectly clean. Love it!Kelly
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5.00 out of 5 stars reviewVerified Purchaser11/30/2021Great productI first bought the cordless max, but I needed more than 45 minutes because my whole house is either tile or hardwood. So I purchased the crosswave PetPro that is a plugin so I can run it as long as I need to run it. Absolutely love it has great suction really cleans my floors. I'm going to give the cordless to my daughter.Cynthia
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5.00 out of 5 stars reviewVerified Purchaser10/16/2021Perfect for the lazy cleanerThis is a game changer and so glad I purchased. First let me say, I am not a good cleaner—-I clean before guests arrive. I don't like to clean so usually the last thing on my to do list and don't always get to it! We have 2 Aussies—-they shed and they love to dig in the mud in our fenced in backyard. They drag in lots of dirty paw prints—-see pic and this vacuum/mop allows me to do it all with one run through the kitchen. The paw prints in the pic below took two runs over the floor in some areas but on “normal” dirty day it is just one. Best parts: Just 1 run through the kitchen and living area. I used to vacuum and then mop—-now I just vacuum and the Bissell crosswave does the mopping too! It gets all the puffs of fur, the leaves, and anything else my kids or pups track through the house. There is a semi self clean feature——when you are finished you put vacuum back in its tray (included with purchase). You fill the cup with clean water (included with purchase) then pour in tray and turn on vacuum for a few extra seconds and it cleans out the brush and funnel to the dirty water container. I also like the strainer in the dirty water container. I bought the PET version since it had this strainer. This is a must if you have shedding pets. I pull the strainer out with the hair and throw it in the trash and then dump the water. I clean out the brush and let it dry in the tray. The vacuum re-assembles easily—honestly I am spacially challenged—-when I try to put stuff together I always do the opposite even while following directions! This vacuum won't go back together unless pieces are aligned so perfectly made for me. Thank you Bissell!Katie
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4.00 out of 5 stars reviewVerified Purchaser09/11/2021Donna
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2.00 out of 5 stars reviewVerified Purchaser07/25/2021Product Does Not Save you Time or EnergyI tried it in 2 rooms with laminate floors and returned. The floors looked clean afterwards 3 small spots I had to manually spray and scrub something that was stuck on Think about this, it is spraying solution on your floor and vacuuming it up; but, there is nothing rinsing your floor so your floor could be only partially clean. Cleaning solution tank and a tank for dirty solution but no rinsing solution. Yes its getting some dirt off your floor but there is no way it ever gets all of it. I was shocked to pay that much for a machine and uses a thin, flimsy microfiber roller. The roller is not at all thick. I can see in the wet reflection on my floor fine roller lines when the light shines on it right. I recommend instead of this machine get you a Swiffer wet mop. Think of how many Swiffer wet pads or even using the Swiffer spray solution and dry pad. Think of how many of those you can buy for over $249. If Swiffer pad is dirty pull it off and put another one on until your floor is clean. Really cheap compared to this. I loved the idea of this BISSELL Crosswave Pet Multi-Surface Wet/Dry Vacuum and was determined to try it out. I'm so glad I did. I got to see that It does NOT save you time or energy and does not even clean better than you can manually.spacewoman
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5.00 out of 5 stars reviewVerified Purchaser04/21/2021Time saverI love it vacuums and mops at the same time. My favorite part is how easy is to clean it and have it ready for the next useMónica
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5.00 out of 5 stars reviewVerified Purchaser04/11/2021Must haveWith 2 German Shepherds I wouldn't have time for fun without my Bissell pet pro. It takes hours off of my cleaning. Time saver for mom's with kids and multiple pets. Safe for pets unlike swiffer. I don't worry when my floor gets messy I just grab my BissellBREHEA
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5.00 out of 5 stars reviewVerified Purchaser03/17/2021Glad I made the purchase!My wife and I love our CrossWave Pet Pro . Cleans and shines our luxury vinyl floors. Also does a nice job of freshening up our large area rug. Recommend getting the hard floor brush without the nylon bristles for a nicer shine on your hard surfaces. Our Boxer can leave a lot of footprints and water spots after getting a drink on our floors, sheds a bit too! "#sweepstakes"Gerard
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5.00 out of 5 stars reviewVerified Purchaser01/18/2021I would recommend this to my friends!Absolutely love this machine, vacuums and washes the hard floors and area rugs at the same time! Hard floors come up cleaner every time you use it! We have black lab dog, and the roller has no issues with the hair at all, it all ends up in the purpose made filter. It seems to pick up everything, and anything and is very easy to clean out. The muliti hard floor pet cleaner solution has a really fresh smell too. People have commented that it's a noisy machine, and I think it is. I am very happy with my purchase.Casey
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5.00 out of 5 stars reviewVerified Purchaser12/28/2020You need it!This is the most awesome wet/dry vac!!! The stuff that this thing picks up is horrendous! Best Christmas present! My floors have never been cleaner!!! 2 children, 2 cats, and 1 man-child!Michael