Back to Masterbuilt Outdoor Barbecue 30" Digital Electric BBQ Meat Smoker Grill, Black

Customer reviews

3.5 out of 5stars
(24 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
07/05/2022
My First Smoker
Very happy with this purchase. Seems well constructed and very few things to put together to set it up. I am a beginner at smoking meats and have only used it once to make smoked pulled pork and we really enjoyed it. Will have to see if it stands the test of time. Buying the extension legs with wheels so I can move it around easier and a cover so that I can keep it outside.
Gerard

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
07/17/2022
Assembly/Ease of support(NOT)
Out of box, 2 pair of different legs. Manual shows they should be the same. Made call for support, must handle online, cannot speak to person. Issues in pull down have nothing to do with assembly or parts. Braces will not fit all four of these legs. If we are doing something wrong, it would be helpful to actually have a person to provide support! As is, can't use
KS62
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    03/09/2023
    Company says they will send parts
    I got this as a Christmas present (although it did not arrive until late January). My first smoke was a Boston Butt, and it was WONDERFUL. During the second smoke, the unit turned off by itself, and it did that for the 3rd and 4th smokes, too. Now I can't use it without sitting next to it all day and making sure it doesn't turn off. Masterbuilt says they're sending a replacement digital control unit. I hope that one lasts longer than the original. Because I like this product, -- when it works. Subsequent to receiving this as a gift, I have read many reviews about these faulty digital controllers. Wish the smoker had had one of the old analog controllers!!
    DC in Virginia
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/16/2022
    Shipping Not the Best - Packaged Well - but
    Shipping Not the Best - Packaged Well - but Handlers Must Not Care Damaged in shipping - the back was dented and the back no longer secured to top 2 rivets. - have not tried it yet - but will plug in and see if loses any function.
    John
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/14/2022
    Poor shipping
    The product is very good. We've owned and used one like this before; however, the product was damaged beyond use during shipping.
    Deborah
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/24/2022
    Masterbuilt Electric Smoker
    This was the 2nd time that I purchased this. I had one years ago and I absolutely LOVED it! The price is great, easy assembly and thanks to this smoker my Thanksgiving meal 2022 was hit! Worth every penny!
    Carla
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/02/2022
    Arrived with faulty electronic control
    Smoker arrived with small dent in back panel casing. Electronics and heating element control ceased working with 300 degree readout for internal cabinet temperature prior to any use other than seasoning per the manual.
    TDTX
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/31/2022
    It's a good smoker
    My daughter has this same smoker. She loves hers. Im using mine for the 1st time. The negative is it came pretty badly dented. I examined it and it doesn't appear to have damaged the integrity. Im looking forward to tasting my chicken in and hour. The digital display is very hard to read in the sun. I think its a very good cooker for the money. I added longer legs with wheels.
    George
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/17/2022
    Assembly/Ease of support(NOT)
    Out of box, 2 pair of different legs. Manual shows they should be the same. Made call for support, must handle online, cannot speak to person. Issues in pull down have nothing to do with assembly or parts. Braces will not fit all four of these legs. If we are doing something wrong, it would be helpful to actually have a person to provide support! As is, can't use
    KS62
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/05/2022
    My First Smoker
    Very happy with this purchase. Seems well constructed and very few things to put together to set it up. I am a beginner at smoking meats and have only used it once to make smoked pulled pork and we really enjoyed it. Will have to see if it stands the test of time. Buying the extension legs with wheels so I can move it around easier and a cover so that I can keep it outside.
    Gerard
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/05/2022
    Eh. You could do worse.
    Decent for price point. Doesnt hold consisten temp in my experiences so far. Ive been smoking for 20 years, this isnt the best or worst ive used. It will make due now that i know i need to have it on 275 degrees the whole time. Also slows down smoking when youve put a couple trays worth of wood in so plan to dump the ash at least once on an 8 hour smoke but thats explainable.
    Chris F
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/02/2022
    Disappointed
    Disappointed you reduced your quality to save a few dollars. I recently purchased a new 30in digital electric smoker because I have a previous model that basically was used over the past 5 years and it was time to get a new one. My old smoker is a Masterbuilt that was a predecessor to the new I purchased. Things were fine while assembling till I got to the wood chip loader and tray. The loader is nothing but a thin piece of flimsy sheet metal compared to a pop can and the wood chip tray is so tiny I thought it was an ash tray. On the previous model the chip loader was made from a better grade of steel and more durable. The wood chip tray is about twice the size and is also made of a better grade of metal. This was so disappointing to see such a drop in quality on a product that I was fond of. In summary I am returning this product and moving on from Masterbuilt.
    kmack
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/25/2022
    good for a year
    It was a good smoker until today. After 1 year it just started an then shortly after it started smoking my ribs it just stoped working. I tried changing plug-in an it want turn on. Dead than a door nob. So im out of a smoker. So if you buy it make sure you get insurance on it.
    lgrind
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/17/2022
    Easy as 3..2..1
    This smoker makes it easy enough for my kids to make dinner... Comes up to speed quick, keeps within 3 to 5 degrees of set temp. Just got done smoking some pork ribs.. just as good as our local joint. Love this thing.
    Craig in Nebraska
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/15/2022
    You get what you pay for
    Not the best construction but I guess you get what you pay for. Doesnt drain well, and I have used in 5 times and the water bowl is starting to corrode.
    Jesse M
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/16/2021
    Let's you cheat at smoking.
    This smoker is brilliant in many ways. Digital control that allows temp adjustment down to the single degree. Timer allows cooking overnight without oversight. Window lets you watch the product cook. Wood chips are easily put in without losing temp by opening the door. But this will not last forever Consider only having this for 4-6 years before needing to replace it.
    Aaron (Dayton)
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/15/2021
    Worth buying!!!
    I had a 30 inch one for 7 years. It's still working but I just wanted a new one!
    Garry480 Mesa,Az
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/17/2021
    wonderful. easy to clean.
    Sara
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/27/2021
    not worth the money do not buy
    i have smokers before and thought this would be ok but its terrible dont waste your money i bought it to smoke briskets and such which require a heat setting about 220 -230 well this smoker will not even produce smoke at this temp it says turn it up to 275 for awhile till the wood chips burn then turn it back down well that not the way you smoke a brisket or other meats constant low temp with smoke is required so i do not see anything good coming out of using this smoker if i wanted to bake something i would use the oven the idea is good bad its a bad design wood chips to from away from burner i even try putting wood chips in the ash tray which is closer to the burner with no better results so all in all do not buy this smoker its useless
    khorton
  • 3.00 out of 5 stars review
    Verified Purchaser
    04/14/2021
    Love it but mine worked 3 times and stopped.
    Well im not sure how to rate this. I bought it on Monday, used it Monday, Tuesday, and Wednesday. I loved it. Today, Thursday it heated up to 225, I loaded chips and meat and it quit heating up. The heating element quit working after 3 uses. I tried to contact customer support, no help. Online customer support I filled out form but get an error i must be logged in to proceed. Some Oracle site that I have no idea what it is. I also see the element is sold out in store. So this is a major issue it sounds like. Can't love something that works 3 times. So can't rate it accurately right now. If the element worked more than three uses its an easy 5 star. But how i feel right now isn't 5 star.
    Leo
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/14/2021
    Kielbasa King!!
    I bought the 40" electric smoker specifically to smoke kielbasa amd other sausage. After about 6 weeks, and 40 pounds of sausage, I'm more than satisfied with the results obtained for what I consider to be a bargain price unit! I use a ThermoWoeks Smoke to monitor internal air temperature amd it is rarely more than a few degrees off the digital readout. My only minor disappointment is not getting smoke below a smoker set point of 185F.
    Mango Man
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/23/2021
    Love using
    We love our new smoker. It is easy to set up and we had no trouble putting together. I ordered the legs for ours and we are very happy with that decision. I think this smoker is the easiest one to use that I have owned.
    mikebirt