Back to Graco DuetSoothe Baby Swing and Rocker, Sapphire

Customer reviews

3.33 out of 5stars
(21 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
12/04/2019
baby is a premmie
my daughter's baby is very happy with this product it was easy to put together and even though it takes up room we're very happy with it he seems very content in it
Red

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
06/21/2022
Lacking Adequate Directions
I bought this and ended up putting certain tubes in the wrong way and have reached a point of no return - the tubes are stuck in this position unable to be retrieved and rendering the swinging feature futile because it would place basket upside down. Directions citing snap snap click really led me astray here. I hope to obtain replacement parts or return all together.
abc123
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    02/26/2023
    Bought this for my greatgrand son for when he gets here in April.
    Lillmary
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/24/2023
    Highly recommend Walmart shopping
    This is the first time I had used this service from Walmart. I was very happy and surprised and the swift handling of this order and the fast delivery. I will definitely shop and use Walmart delivery service again.
    Pamela
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/04/2022
    Best swing.
    So nice I bought it twice. One for my first baby. Gave that one away. Bought a different swing for my second and quickly returned it and got this one again. I like that the swing is easily removable and Multi directional.
    Killedja
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/06/2022
    Motor Failed
    Swing was awesome at first. Now after about 10 weeks of use the motor has failed! I put it all of the way up to 6 and it won't swing more than 2 inches wide to side. The motor makes a very loud clunking noise when trying to swing. We always have to give it a push start but now even with that it won't swing! Also my baby hits her head on the reclining handle so I have to sit her sideways and slouched in the seat to make her somewhat comfortable. I'd never buy this again.
    Mstratt
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/01/2022
    SNOOZING
    Our baby Mia loves her new swing! Love this it goes forward-&-back and side-to-side!
    2bFIt
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/21/2022
    Lacking Adequate Directions
    I bought this and ended up putting certain tubes in the wrong way and have reached a point of no return - the tubes are stuck in this position unable to be retrieved and rendering the swinging feature futile because it would place basket upside down. Directions citing snap snap click really led me astray here. I hope to obtain replacement parts or return all together.
    abc123
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/17/2022
    Doesn't sit flat
    Product was defective. Bought two and had to return both. Rods that make up the swing were crooked and it didn't sit flush against floor. Customer service was very helpful
    Alex
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/08/2022
    Great concept
    I bought this for my grandson grandson on March 26, 2022 and after the seat was removed 2 times the locking mechanism shifted and is stuck up the bar that holds the seat on. My grandson loves the seat but I didn't spend that kind of money for just a bouncer.
    Grandma 969
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/08/2022
    Motor quit working
    I received this at my baby shower in September and had my girls in mid November. We started using this swing after they were born and it worked great until 2 days ago when the dial to change settings wouldn't always work. I would change it to the off position and the light was still on and it would keep swinging. Later that evening it completely stopped working. I tried replacing the batteries and using the cable but it is just broken. I'm so disappointed as this has been a life saver having twins.
    Jessica88
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/02/2021
    Total Trash
    Total trash! Right of the box it was unstable and was unstable. The base is crooked and wobbling. We will not be using this for our son. It will be waiting for the trash truck tomorrow!
    Evolve
  • 3.00 out of 5 stars review
    Verified Purchaser
    10/13/2021
    Mobile is stationary and cumbersome to move.
    The mobile does not turn, it's fixed in place with just a loop and is stationary. This was a huge disappointment as this was the reason I purchased a full size swing. The swing base that sits on the floor is very wide and hard too easy around without taking apart. The seat could be more solid. The songs are nice and the side to side and front to back motion is pretty smooth.
    Anonymous
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/22/2021
    Lacks durability
    We used this swing for our first child (15 months ago) and loved it! We packed it away in expectation to use with our next child, but this unfortunately will not be the case. It seems that our base has been bent after pulling it back out of the box. We did move, but made it through with no other damaged items. I'm saddened and surprised by the lack of durability. The base falls flat on its face unless held up strongly by a hand.
    Akb94
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/18/2021
    Delightful colored Swing with soothing tunes
    I purchased this swing for my Godchild's soon to arrive son. It was the perfect color and price. It was much more on Amazon. The swing itself will afford many hours of swinging while playing the soothing tunes. The set up was seamless. In the past I have waited numerous weeks for items to arrive from WalMart. com, but this arrived in a matter of days. Walmart you finally got it together. I will definitely check with Walmart for all my future purchases. The only con was the box weighed a ton.
    Melanie
  • 2.00 out of 5 stars review
    Verified Purchaser
    07/21/2021
    noisy and screws got stuck in the rods
    I bought it in December for my daughter she enjoyed it alot uptil now although swing makes a very high noise of movement.Now when we moved to another state we disassemble the swing and now when we are trying to assemble it again most of the screws have gone inside those hollow rods from the holes and we are unable to get them back at the holes.Its really hectic we keeps on trying to get the screws back but theu wont come back.Before we were suffering from its loud noise and now its screws suck.
    Rami
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/16/2021
    don't do it
    Buy a fisher price one for 20 bucks more. This swing can only hold up to 18 pounds, fisher price holds 25 pound. It is very cheaply made, the little animals are stationary. The instructions weren't that easy to follow, they should label the items for an easier assembly.
    Oksana
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/27/2021
    Excellent
    I just love it I bought this product because my daughter was having trouble sleeping the baby he wouldn't go to sleep he would just not stop crying and now look at him he sleeps pieceful.exele
    Mom
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/05/2021
    Nice but Noisy!
    Got this swing as a gift from my registry and I love it, convenient and works well. My little girl enjoys it but out of no where it started creaking and waking her up and we can't figure out how to make it stop! Now she doesn't nap well when the swing is on.
    AILLEACHT
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/15/2021
    My grand daughter loves to sit in her swing.
    Karen
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/04/2020
    Like it :)
    I like it, but haven't try it yet with my baby on it because he hasn't born yet. The only reason I am giving 4 stars is because I got it in the wrong color. I was expecting it in brown but received the gray which is fine I am fine with that. As long as my baby enjoys it. will update my review once my baby tries it on.
    Merelyn
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/15/2020
    Worth every penny!
    Easy to put together and works great! Love it!!
    Danyelle