Back to Razor Black Label Hovertrax Hoverboard for Kids Ages 8 and up - Black, Customizable Color Grip Tape & LED Lights, Up to 9 mph and 6-mile Range, 25.2V Lithium-Ion Battery, UL2272 Certified

Customer reviews

3 out of 5stars
(31 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/02/2020
Great Purchase!
Based on good reviews in the area of safety durability, and price I purchased This for my 13 year old granddaughter. It was an instant hit loved by the whole family!
Tracey

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
02/05/2022
So disappointed!!!!
I bought this as a Christmas gift for my 12 year old and it stop charging after 2 days. We charged it as recommended by the manufacturer, but on Dec 27, 2021 it appeared to be charging but after a few short seconds on it will beep really fast and almost eject you off. This device was defective and we can't return as we traveled to the Bahamas via boat and the airline did not allow us to take it back to return. He is crushed. Pretty nice gift but ruined by the short time he had.
Ty’s Gift
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    06/19/2023
    Angle tree gift for a child
    Employee who assisted me was very pleasant and helped me take it up to the register. It was an angled tree gift for a child so I'm sure they loved it. My grandkids love there's.
    Jeanette
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/04/2023
    Horrible Battery Life
    I took my son outside to ride this hoverboard, and it died after 15 minutes. Do not waste your money!!
    AngryMommy
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/11/2023
    Died after 2 months
    I highly do not recommend it died after two months it started beeping, one day and it turned back on or charge
    Alyssa
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/03/2023
    Unable to turn it back on
    Charged it up as stated for 6 hours prior to use however it turned off after 15 min of my son riding and is unable to turn back on. Disappointing since it was an early Easter gift for him.
    ADRIAN
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/06/2023
    Stinks!!
    We love the board. However, I don't know if these are stored in a smokeshop!! Opening the box was like dumping wet ash trays in the house. It stunk up the whole room. Need to fix that!
    Sunshine
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/06/2023
    Stinks!!
    We love the board. However, I don’t know if these are stored in a smokeshop!! Opening the box was like dumping wet ash trays in the house. It stunk up the whole room. Need to fix that!
    Sunshine
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/26/2022
    Bummer
    Worked on Christmas Day was broken the next day. Such a bummer. We love razor products and was highly disappointed that the Hoover board shorted out and stopped working.
    Abby
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/25/2022
    Not 220lb is 176lb no
    Details say 220lb max actually is 176 Kids having a lot of fun.
    Dano
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/24/2022
    missing charger
    charger not included ? instructions say that there is a chrager included but there isnt one in the box. Razor website says they are closed until January 4th....
    Jennifer
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/15/2022
    Bad design
    Watch the charger, it has a design flaw. The end that goes in the unit is tiny compared to the part attache and can snap off if bumped while charging. 90 day warranty, costs $20 for a new one plus the wait.
    J
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/02/2022
    Great gift for granddaughter
    8 year old granddaughter loved this for her birthday. I watch her going up and down the street on it. The kids really like these. Glad I purchased it.
    patty
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/13/2022
    Because no send the item.
    Carmen
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/12/2022
    Defective buyer be wear!
    Do not buy! Nice but I think I got a defective one. May son was riding and all of a sudden it shut off and threw him off, face forward! If he wasn't in full protective gear he would have gotten hurt bad.
    Keke
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/20/2022
    My daughter says best present ever!
    My daughter has had great fun riding her new hoverboard. She has pretty good coordination so she was able to hop on and immediately ride. Both my husband and oldest son who is 21 are also able to ride it. My hubby is 180 and my son is 140. My daughter is 38 pounds. All three can ride it no problem.
    Dana
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/05/2022
    So disappointed!!!!
    I bought this as a Christmas gift for my 12 year old and it stop charging after 2 days. We charged it as recommended by the manufacturer, but on Dec 27, 2021 it appeared to be charging but after a few short seconds on it will beep really fast and almost eject you off. This device was defective and we can't return as we traveled to the Bahamas via boat and the airline did not allow us to take it back to return. He is crushed. Pretty nice gift but ruined by the short time he had.
    Ty’s Gift
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/23/2022
    3 for 3 broke down the exact same way.
    Junk. We purchased 3 of these hoverboards for Christmas gifts for our kids this year and it hasn't been a month out and we've had all 3 machines break doing the same exact thing with only one wheel turning. These have only been used indoors and within the weigh limits. It's very random what causes the malfunction but extremely frustrating. Walmart was very quick to send a replacement for the first one, my older child just wanted a refund and now we are dealing with Razor directly for a replacement for the 3rd board. I guess if they keep breaking down we will just get our money back. What a hassle. Not impressed.
    Steph
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/26/2021
    Quit working after 15 mins
    I bought this in August 2021 as a Christmas gift for my daughter. It worked 15 mins and quit . I have tried to charge it and nothing happens.
    Crystal
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/07/2021
    Do Not Buy!!!
    Do not buy! Ordered in October because of possible supply issues. Came in plenty of time for my son's birthday (today). Take it out of the box and notice there is no styrofoam, but seems to be packed ok. Upon closer look, there are participles of styrofoam in the wheel groves… so guessing returned and repackaged. Anyway charge for 6 hours like instruction manual says. However, it seems like there is a full charge when I first plug it in. Manual says to make sure it is off, but it won't change, so maybe it is off and charging? 6 hours later, nothing has changed. Unplug the charging cord, lights that signify charge have not changed at all. Try to turn off and the power button does nothing. So basically, it is too late to return, can't even turn on or off, and most likely got a returned unit that is not working properly. All for $180. Luckily I bought a plan, but basically feeling ripped off. And you can guess how my son feels.
    Robert
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/17/2021
    Broke after only 4 months
    It started having problems after 4 months. Only one side would work. We tried to recalibrate it but that didn't work. My son loved this hoverboard so it was an extreme disappointment to him.
    Nicole
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/12/2021
    Wear helmet and have fun
    Gift for my 8 yr. old grandson who loves it. The led lights are an added attraction. Only thing is when the charge drops it stops suddenly, rather than gradually, causing rider to fall, (however instructions say to keep it charged above 1 bar).
    Lela