Back to Hanover Strathmere Wicker and Steel Outdoor Patio Lounge Chair, Cilantro Green

Customer reviews

3.89 out of 5stars
(19 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
03/12/2021
Very nice addition to my patio.
Looks great! Incredibly easy to 'put together' - all you had to do was slide back on. It's a little difficult to recline, I'm hoping it loosens up with use.
Barbara

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
03/07/2021
It was nice but damaged.
Loved the chair but it was damaged. It was off balanced and would scrap the chair when attempted to recline. Its too heavy and inconvenient to reorder again. Not worth taking another chance.
Jynell
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    06/21/2022
    Came missing pillow.
    Chair came packaged and not super easy to assemble, but we got it done. Looks great with my current outdoor wicker furniture. Came missing the coordinating pillow. Contacted Walmart and got run around to finally have to get a number for the manufacturer. Still waiting on said pillow.
    LT
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/24/2021
    Great chairs.
    Didn't know what to expect buying sight unseen. Chairs look great, feel solid and well built, and are comfortable. Cushions have a strong smell which we expect will fade the longer the chairs are outside. As we've only had them a week, can't speak to how well they hold up long-term, but we are very pleased with our purchase so far.
    Rosemary
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/12/2021
    Very nice addition to my patio.
    Looks great! Incredibly easy to 'put together' - all you had to do was slide back on. It's a little difficult to recline, I'm hoping it loosens up with use.
    Barbara
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/07/2021
    It was nice but damaged.
    Loved the chair but it was damaged. It was off balanced and would scrap the chair when attempted to recline. Its too heavy and inconvenient to reorder again. Not worth taking another chance.
    Jynell
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/22/2021
    Great choice
    Way better quality than I expected! Thy need to offer this in lots more colors so other people will be able to buy them too.
    Kathleen
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/26/2020
    Not quite as advertised and not worth the price.
    The back cushion has velcro straps but no way to attach to the chair. note the specs say no velcro so I suspect the cushions are not the ones originally for this chair. No matter how I try, I can't get the locking mechanism for the back to engage - the back is already right against the chair bottom. I think it will work okay for what I want but $200 would have been the reasonable price for a chair that may very well her a factory reject.
    Patricia
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/22/2020
    Extremely pleased with this patio recliner
    We originally ordered the BHG patio recliners from Walmart, one of which arrived with a damaged back section. As requested in the instructions, we contacted the supplier for a replacement. The supplier was extremely unhelpful so after three weeks of getting nowhere, we returned the BHG set to Walmart. (Walmart did a great job handling the return of these large items.) We then ordered these upgraded recliners and they are well worth the additional cost. Not only were they packed well but the assembly required nothing more than snapping the back onto the base and placing the cushions. The appearance and quality are first rate. There are two reclining positions which snap and hold very nicely.
    Earl
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/20/2018
    Great recliner!
    I purchased two of these for my husband's outdoor man-cave. They are nice quality, great price, and hardly any assembling required (just slide back onto base). My husband is going to LOVE them, come Christmas morning! I was only disappointed that the day after I ordered them, I received an email stating they had canceled my order due to them being out-of-stock. Fortunately, I called customer service and learned if I changed the color, I could still get a set by Christmas. Three days later, they arrived at my doorstep!
    Michelle
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/05/2018
    I would not buy this product again.
    Too big for our back porch. Sticks out over a foot from the wall. Looks out of place with our dining set.
    James
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/19/2017
    Nice
    Very comfortable and it managed to fit my rather small balcony. Had a little difficulty installing the back, but a good night's sleep worked out that I just needed to turn it around and push down.
    Joan
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/30/2017
    Bought 4
    This is a great piece of furniture. Easy to put together (I have bought other sets and it took me all day to assemble) this piece took 5 seconds. Very comfortable and great quality. I love it so much I am buying more.
    Ted
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/30/2017
    Bought 4
    This is a great piece of furniture. Easy to put together (I have bought other sets and it took me all day to assemble) this piece took 5 seconds. Very comfortable and great quality. I love it so much I am buying more.
    Great recliner
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/21/2017
    Very nice, well-made chairs
    The cilantro is a pretty color and blends well on my patio. Only issues I have are trying to attach the seat cushion so I don't slide off the chair trying to push back the chair to recline. Not much play in the Velcro straps. And the foot cushion does not come up to the base of the seat, as you can see in my photo. I hope the foot cushion doesn't get too dirty from patio dirt and oils from skin. I added bolster pillows for back support and color
    Outdoor
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/21/2017
    Very nice, well-made chairs
    The cilantro is a pretty color and blends well on my patio. Only issues I have are trying to attach the seat cushion so I don't slide off the chair trying to push back the chair to recline. Not much play in the Velcro straps. And the foot cushion does not come up to the base of the seat, as you can see in my photo. I hope the foot cushion doesn't get too dirty from patio dirt and oils from skin. I added bolster pillows for back support and color
    Jan
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/18/2017
    Great chairs.
    Perfect for our screened-in poolside patio. Comfortable, easy to assemble. The Velcro straps left a bit to be desired. Not well attached or long enough. Otherwise an excellent pair of outdoor chairs. Placed the order on Sunday, they shipped on Monday, and arrived on Tuesday. WOW!
    Albert
  • 2.00 out of 5 stars review
    Verified Purchaser
    03/10/2017
    A Little Small
    These cushions are somewhat small compared to the cushions I am replacing. I am keeping them as they are outside cushions for porch furniture, but I am a bit disappointed as the size is not as expected. The Navy is a nice Navy and they the appearance is fine, but they only get two stars as they are a little shy of covering the seats in my standard size wicker furniture.
    famfam
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/11/2016
    Nice chair product but
    Opened package found one cushion missing sent an email got a response that they are very busy and will take up to 72 hours to respond? Had to call about the order last week and was on hold to answer for 20 minutes or longer. Will try Monday morning and see how things go.
    W. Edmund
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/31/2016
    Sturdy, comfortable chair
    Just what I wanted. This chair was easy to set up - just snap the back into place and plop in the cushions. It reclines to two positions. The cushions are thick and comfortable. My only disappointment was the color. The "red" is not a true bright red, but more of a paprika color - brownish red. That's the only reason I didn't give it five stars.
    Cindy
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/08/2016
    Outstanding Product, Fabulous Service
    We used two of these on our screened in porch. They are perfect for relaxing, reading, and enjoying the outdoors. The cushions are very thick and comfortable, and the "wicker" is very well constructed. The service we received when ordering these was amazing. I ordered them on a Thursday, they were shipped overnight on Friday and we received them Saturday afternoon, just in time for mothers day, and I didn't even pay the $4 extra for overnight delivery. An excellent product that does indeed meet and exceed the description and my expectations.
    Roger