Back to Lucid Refresh 10" Dual-Layered Gel Memory Foam Mattress, Firm, Queen

Customer reviews

2.21 out of 5stars
(19 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
02/05/2021
Good bed and sleeping better
I weigh around 150 pounds and it sleeps comfortably for me and I sleep on my side. I think I would like to get a topper when I can just for extra soft support on my hips but I'm really happy with the mattress and I've been able to sleep much better (I was sleeping on the floor before). I think if you're used to nicer mattresses you may not like it but if you don't have money for a mattress and just need a place to put your head, or a kids bed, this will do nicely. It also did get to a height of 6 inches. Mattress shopping was more stressful than I imagined I hope this review can help!
Casper

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
03/19/2023
NOT HAPPY
This mattress did not expand correctly and not 10” it is only 7” at his highest point which is the center. The corners didn't even expand out. It's been expanding for 5 days now. We heated the room up and crawled then walked on it to try and break the gel up as suggested in other reviews. Nothing worked. Very disappointed. Would like a refund.
Shawna
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    03/19/2023
    NOT HAPPY
    This mattress did not expand correctly and not 10” it is only 7” at his highest point which is the center. The corners didn't even expand out. It's been expanding for 5 days now. We heated the room up and crawled then walked on it to try and break the gel up as suggested in other reviews. Nothing worked. Very disappointed. Would like a refund.
    Shawna
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/15/2023
    Don't waste your money!
    This mattress is horrible. It offers no back support. Though it is listed as firm, it is not. While it's normal for memory foam to contour to your body, this one doesn't, it just sinks. It's like sleeping on a curve. It causes severe back pain. It's more difficult to show how it sinks when laying down, but I've attached images of what it does even just sitting on it. I reached out to the company -LUCID- and they offered no assistance, claiming that “comfort was not a defect” and softening was normal, as if I didn't understand how memory foam should work. I do not recommend purchasing this mattress.
    Bria
  • 2.00 out of 5 stars review
    Verified Purchaser
    02/27/2023
    No longer a Lucid fan
    Very disappointed and nothing I can do about it. We bought this mattress because we bought a Lucid mattress June 2021 for our guest room. We absolutely loved it. It filled out almost immediately and had been the best mattress we've ever had. We needed a new one for our room so we immediately chose to get another Lucid. I will never buy another one. This one has been sitting for over 48 hours. I have tried all the tips and tricks the company has listed for other reviews with this issue. I walked on it with clean socks. We turned a heater on it in the room to warm it up. We purchased a 8” and it had barely got above 6-6.5” overall. There's a few spots it's close to 7. It is uneven and has a crease in the center that just won't rise up. The box was awful and when we opened it we were a little concerned. We can't wait any longer and have to sleep on it. We can't get it back in the box to initiate a return and we need a bed asap. I was trying to save money going this route and now we just have another expense. Sad to say buyer beware but unfortunately I can't recommend buying this mattress.
    kmoore04
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/27/2022
    Does not fill out properly
    Very dissatisfied! I use these type of mattresses for rentals, and change them out often. I put this one in one of our rentals in September. It's now December, and I am currently working on this rental between tenants. The mattress, 3 months later is still NOT fully inflated.
    Diane
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/17/2022
    Foam did not fully expand
    I like the quality of the foam. The only problem is it did NOT FULLY EXPAND. The 4 edges did not expand although we left if for more than 48 hrs!!! So this product only gets 3 stars from me.
    Emee
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/20/2022
    DISAPPOINTED AND FRUSTRATED - BUYER BEWARE
    I generally do not submit negative reviews - but I am very frustrated with this entire process. I recently purchased a Lucid Gel Foam Queen Mattress (14") after needing a mattress for a while. The mattress box was delivered completely damaged/shredded - the photo does not do it justice - I wish I took more. So I have no booklet or manufacturer info if it was supposed to come with one. The mattress itself also would not fully expand even after 3 days of being left alone - photo attached. I'm not sure if it's from the delivery issue, or a combination effort from a manufacturing issue. With the box being completely torn up from delivery, and having the mattress expand for several days - I have no way to return this item. Walmart or Lucid are not offering any replacements or partial refunds unless I find a way to get the mattress back to a store in a box. I'm very disappointed with this experience overall.
    Ashley
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/13/2021
    WRONG SIZE. Not queen.
    Ordered a queen mattress. It's not a queen size at all!!! The box was labeled as "Queen short." Laid it on the queen mattress I bought, look how much space is left at the bottom; there's also a good four inches of empty space on the opposite side of the bed. It's the completely wrong size, and I can't return it because I can't vacuum seal it back into a box. I'm extremely displeased with this product and the false advertising.
    Phillip
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/12/2021
    This Mattress disappointed me.
    Mattress does not fully expand even after 4 days. Please see the images. Look like I received used mattress. I received broken box and I don't know how to pack it back. I am trying to return it, but Fedex says they don't pick opened mattress. Its disappointed me.
    GOVINDAIAH
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/13/2021
    sorry for this purchase
    I bought a king size mattress which on the label it is informed that the final mattress size is 75 inches but it is 72 inches and consequently it is less than the bed where it should be filling… in short, I am very dissatisfied with this mattress and sorry for making this purchase. despite having good evaluation from other buyers, the mattress is horrible.
    Maurcio
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/27/2021
    Do Not Buy!
    After leaving it to expand for a week, it's completely uneven and not fully expanded. The recommendation was to use a space heater or leave it in the sun, or massage it. What a waste! Now I will have to return it to Walmart and find something fast for my elderly father's apartment in Assisted Living. Super disappointed.
    Alanna
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/11/2021
    Disappointed
    My 4 year old and I moved to a new area and had to start over. I ordered this bed because it was in my price range. It has been sitting for 3 weeks now and still hasn't inflated in the center. We have tried all the recommendations. For me to return it, I have to drive it to my local Walmart and carry it in...impossible with a car. A little frustrated.
    CF
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/03/2021
    I can sleep and move!
    So, I got this bed and its amazing. I kept seeing reviews on letting it puff up for 24hrs well id like to say it only took my bed like 5hrs or so to fully expand, which is awesome too I got to sleep on it the same day. It does help my back, first night of sleeping on it and no pain in my shoulders or mid -back. Second night, I woke up amd my lower back is feeling better (as I have sciatica) when normally i can't get out of bed for hours sometimes or have to take a bath first thing to soak. NOT ANY MORE! I'm proud to say it. My mood has improved and my sleep a bit ( as I struggle between both insomnia and hypersomnia and chronic nightmares). Although i still wake up from my disorders, I am able to go back to sleep a bit faster then normal. So my only problem is with fedex. Fedex sucks and I wish people would stop using them, my packages can only take so much abuse lol anyhow I really recommend this bed. I am glad I went with it. Today I get to try it with a frame, so excited! I have 99 problems but my mind and body are no longer one of them as much :).
    Chris
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/02/2021
    A full week of letting it expand and still a taco
    If I could give this zero stars, I would. After a full week of letting it “expand,” I still will not be able to sleep in it for the first time. There is enough of a slope that even my adult frame rolls into the middle of the mattress. At best, this has risen to 9” on the edges and about 7” in the middle... far cry from a uniform 10”.
    Matt
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/12/2021
    Totally disappointed
    Mattress failed to inflate in the midsection .The sides have inflated but the center is flat and hard as a rock ,impossible to sleep on this after it was set up 1 week ago
    Happy
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/05/2021
    Good bed and sleeping better
    I weigh around 150 pounds and it sleeps comfortably for me and I sleep on my side. I think I would like to get a topper when I can just for extra soft support on my hips but I'm really happy with the mattress and I've been able to sleep much better (I was sleeping on the floor before). I think if you're used to nicer mattresses you may not like it but if you don't have money for a mattress and just need a place to put your head, or a kids bed, this will do nicely. It also did get to a height of 6 inches. Mattress shopping was more stressful than I imagined I hope this review can help!
    Casper
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/04/2020
    Very comfy
    I have had this mattress for 2 weeks now. I waited one day to let it rise to 10in and it's still good. Im glad its compatible with my slatted base bed frame. This is my first time purchasing a gel foam mattress and it is surprisingly firm and is doing wonders for my back. Never going back to spring mattresses again.
    Ruby
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/14/2020
    Bought 12 inches but got 10.
    The mattress sleeps well once you are on it but I'm very disappointed in the fact that I bought a 12 inch mattress but it only inflated to 10 inches. It has been almost a week and there has been no change in height. This is very important to me because I have arthritis and it hurts to bend so much when getting in or out of the bed. If I had known this was the case I would have kept my 12 inch old mattress.
    Faith
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/16/2020
    Worth every penny
    Before purchasing I looked up reviews. Not sure who but one prominent site ranked this mattress at number 4. Number 1, 2, and 3 mattresses were all around $1000.00. My wife and I purchased and fell in love with this mattress. Definitely worth every penny.
    Nicholas
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/12/2020
    Holy firm! If you like a firm bed then you may enjoy a night sleep on this, if you prefer something a little more plush... you may need a topper. For the price, it is a quality mattress. I was a little doubtful it would fully fill out to the 10" size from the shrink wrap and not be warped or wavy. Like any new bed, I knew it would be stiff and need to be "broken in" before it became comfortable, but almost a year later it is still stiff. I will likely try a plush mattress topper to see if that helps.
    rebecca