Customer reviews
3.83 out of 5stars
(12 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
06/22/2021
Pescador
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
01/04/2021
Bad customer service
Purchased 2 door knobs less then 5 months ago. One of the door knobs has worked perfectly but I have had nothing but trouble with the second door knob. Turbolock customer service was absolutely awful. Their customer service was rude and unhelpful. It was very discouraging. Be very cautious before ordering a turbolock product.
Jenny
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser06/22/2021Pescador
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5.00 out of 5 stars reviewVerified Purchaser05/23/2021We install these on every rentalWe use this lock (in its various colors) on every rental property and on all of our personal exterior doors. It works like a charm and the entire family loves them! Must buy!Raven
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5.00 out of 5 stars reviewVerified Purchaser03/19/2021worth the moneyBetter than i thought. Very happy When I saw online for the price I thought it was going to be crap, but when arrived first this I noticed was how heavy it was. It was easy to install. And to my surprise easy to program my password. Door locks automatically once closed but you can take that feature. Even has a bright blue lighted key pad. Highly recommendBlueiiiizz
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5.00 out of 5 stars reviewVerified Purchaser03/04/2021Great ValueThis is a great option for our interior garage door. Works well. Nicely constructed. Easy to install and use.Bridget
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5.00 out of 5 stars reviewVerified Purchaser02/24/2021I'm happy with itJust a great product at a great price. Does what it says. Looks great and offers many nice options, like multiple codes, temporary code and more. Has a detailed instructions on how to set up codes and all but would be nice if they had included a picture of how to put batteries and assemble. Takes a min to figure outUnknown
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1.00 out of 5 stars reviewVerified Purchaser01/29/2021Don't BuyI'm giving this a one only because it doesn't warrant any stars ... this is the worst piece of junk I have ever purchased . In 9 months I went thru over $100.00 worth of batteries this lock doesn't open 95% of the time that's correct maybe 98% what a pain in the neck .I just found out that I got it thru Walmart not Amazon five mins ago. If I knew I would have sent it back a month after I purchased it.gail
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1.00 out of 5 stars reviewVerified Purchaser01/04/2021Bad customer servicePurchased 2 door knobs less then 5 months ago. One of the door knobs has worked perfectly but I have had nothing but trouble with the second door knob. Turbolock customer service was absolutely awful. Their customer service was rude and unhelpful. It was very discouraging. Be very cautious before ordering a turbolock product.Jenny
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5.00 out of 5 stars reviewVerified Purchaser11/05/2020Key -less entry door knobI really wanted the oil brushed bronze, but this lock was cheaper (same price as chrome color) so no big deal, wasn't worth paying extra for. We recently had a need to lock a closet and this devise is perfect. I have 2 more at work and two at home. I have a hard time turning the knob because I have arthritis, but the devise is forgiving and you can resubmit the code and try with two arthritic hands. Never any problems.98Northwood
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3.00 out of 5 stars reviewVerified Purchaser09/07/2020K
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3.00 out of 5 stars reviewVerified Purchaser05/02/2020Stopped working after 3 weeks..locked us outThe lock worked great for about 3 weeks, then stopped responding to the buttons, which locked us out of the house without a way to get back inside. We changed the batteries and did a hard reset, but it still wouldn't work. Since there is no physical key entry to use as a backup, I wouldn't recommend this lock.Karen
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4.00 out of 5 stars reviewVerified Purchaser04/23/2020Convenient and affordable, but handle w/careI bought 4 of these and so far I really like them. Although, I did have to return 2 of them due to them being defective and not working. Then I ordered 2 more and those work just great! As they do warn you in the instructions to handle the wires carefully when setting up...as it could cause malfunction/disconnection. This could have happened with the 2 that I first tried using. So I recommend to be extra cautious when assembling. It is very easy to assemble and everything worked and was easy to set up codes. I would highly recommend these if you don't want to make any changes to your originally door. Very convenient, easy and affordable way to provide a secure door. The material seems very sturdy and durable with a modern look.Shaleena
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4.00 out of 5 stars reviewVerified Purchaser02/23/2019Love it!Quick to install, so far works great. Instructions are eays to follow, but one item in the kit isnt labled in the instructions so I still have no clue what itâs purpose is. Thatâs the only reason for taking away 1 star.FryingQueen