Back to Advanced Security TurboLock Keyless Smart Door Lock – with Automatic Locking, Battery Backup & Easy Installation

Customer reviews

3.83 out of 5stars
(12 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
06/22/2021
Its great, we have had one for months, and decided to get another.
Pescador

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
01/04/2021
Bad customer service
Purchased 2 door knobs less then 5 months ago. One of the door knobs has worked perfectly but I have had nothing but trouble with the second door knob. Turbolock customer service was absolutely awful. Their customer service was rude and unhelpful. It was very discouraging. Be very cautious before ordering a turbolock product.
Jenny
14 reviews
Filter by:
Sort by:
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/22/2021
    Its great, we have had one for months, and decided to get another.
    Pescador
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/23/2021
    We install these on every rental
    We use this lock (in its various colors) on every rental property and on all of our personal exterior doors. It works like a charm and the entire family loves them! Must buy!
    Raven
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/19/2021
    worth the money
    Better than i thought. Very happy When I saw online for the price I thought it was going to be crap, but when arrived first this I noticed was how heavy it was. It was easy to install. And to my surprise easy to program my password. Door locks automatically once closed but you can take that feature. Even has a bright blue lighted key pad. Highly recommend
    Blueiiiizz
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/04/2021
    Great Value
    This is a great option for our interior garage door. Works well. Nicely constructed. Easy to install and use.
    Bridget
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/24/2021
    I'm happy with it
    Just a great product at a great price. Does what it says. Looks great and offers many nice options, like multiple codes, temporary code and more. Has a detailed instructions on how to set up codes and all but would be nice if they had included a picture of how to put batteries and assemble. Takes a min to figure out
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/29/2021
    Don't Buy
    I'm giving this a one only because it doesn't warrant any stars ... this is the worst piece of junk I have ever purchased . In 9 months I went thru over $100.00 worth of batteries this lock doesn't open 95% of the time that's correct maybe 98% what a pain in the neck .I just found out that I got it thru Walmart not Amazon five mins ago. If I knew I would have sent it back a month after I purchased it.
    gail
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/04/2021
    Bad customer service
    Purchased 2 door knobs less then 5 months ago. One of the door knobs has worked perfectly but I have had nothing but trouble with the second door knob. Turbolock customer service was absolutely awful. Their customer service was rude and unhelpful. It was very discouraging. Be very cautious before ordering a turbolock product.
    Jenny
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/05/2020
    Key -less entry door knob
    I really wanted the oil brushed bronze, but this lock was cheaper (same price as chrome color) so no big deal, wasn't worth paying extra for. We recently had a need to lock a closet and this devise is perfect. I have 2 more at work and two at home. I have a hard time turning the knob because I have arthritis, but the devise is forgiving and you can resubmit the code and try with two arthritic hands. Never any problems.
    98Northwood
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/07/2020
    Works well enough but has a few limitations. The knob is gigantic, so make sure you have plenty of room to grab and turn it. On an outside door with a deep door jam, it's a tight squeeze to use. The app is unusable. It times out faster than you type the information in.
    K
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/02/2020
    Stopped working after 3 weeks..locked us out
    The lock worked great for about 3 weeks, then stopped responding to the buttons, which locked us out of the house without a way to get back inside. We changed the batteries and did a hard reset, but it still wouldn't work. Since there is no physical key entry to use as a backup, I wouldn't recommend this lock.
    Karen
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/23/2020
    Convenient and affordable, but handle w/care
    I bought 4 of these and so far I really like them. Although, I did have to return 2 of them due to them being defective and not working. Then I ordered 2 more and those work just great! As they do warn you in the instructions to handle the wires carefully when setting up...as it could cause malfunction/disconnection. This could have happened with the 2 that I first tried using. So I recommend to be extra cautious when assembling. It is very easy to assemble and everything worked and was easy to set up codes. I would highly recommend these if you don't want to make any changes to your originally door. Very convenient, easy and affordable way to provide a secure door. The material seems very sturdy and durable with a modern look.
    Shaleena
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/23/2019
    Love it!
    Quick to install, so far works great. Instructions are eays to follow, but one item in the kit isnt labled in the instructions so I still have no clue what it’s purpose is. That’s the only reason for taking away 1 star.
    FryingQueen