Back to Primo hTRIO Coffee K-Cup Water Dispenser Bottom Loading, Hot/Cold, Stainless Steel

Customer reviews

3.62 out of 5stars
(26 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
09/02/2021
Your next best friend
So far this has been an amazing addition to my home. I love the fact that it has the k-cup holder and the machine to brew all built in so no keurig taking up precious counter space!
Jenna

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
10/29/2022
Quality control issues
The pin that holds the door to where the water container goes in was broken right out of the box. Have to use tape to keep the door in place. Not happy with the quality. This is the 2nd water dispenser from this company. the 1st one blew out after only 2 years of use.
Richard
14 reviews
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  • 2.00 out of 5 stars review
    Verified Purchaser
    04/21/2023
    Cheap Buttons
    I liked how it was bottom load and the k-cup feature. The sad thing is, I'm about to return my second one and give up. The first one was dented from shipping, so I had to lug it to fedex. The second one is now getting returned because I went to use the k-cup feature, pressed the 8oz button and it magically got stuck with no way to fix it. Talk about cheap! For $300 you should have to put some kid of force into the buttons for something like that to happen, not a simple little push. I would stay away from this machine until they upgrade the cheap buttons.
    Tim
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/05/2023
    Fully inspect your item once you get it
    I took my item out it’s box %26 while setting it up I found out it was damaged with a dent on the side of the water dispenser.
    gamal
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/21/2022
    I love this it is perfect i can make coffee and drink cold water doesnt take up much space either
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/30/2022
    Item damage and missing parts ,poor quality
    ricardo
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/29/2022
    Quality control issues
    The pin that holds the door to where the water container goes in was broken right out of the box. Have to use tape to keep the door in place. Not happy with the quality. This is the 2nd water dispenser from this company. the 1st one blew out after only 2 years of use.
    Richard
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/28/2022
    Love it but one minor drawback.
    I love that it has the added feature of the coffee maker. There are some kinds of pods that don't fit. Can put the coffee into the included reusable pod, but that kind of defeats the convenience. Cold water is sufficiently cold and hot water is plenty hot. I read some reviews that said not hot enough or cold enough. All in all I'm happy with my purchase.
    Jorjann
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/13/2022
    Good but can't bye parts
    You can't bye parts from the manufacturer when it breaks you bye another one i've tried everything but this is my second one in two years the first one worked correctly for one year and a month so out of warranty and i kept it like that with a sound on the pump that….. so i have the new one and i keep the other one for the parts !!!! Mostly a good product for people who loves coffee and hot drinks et cold water it's very nice
    Eric
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/03/2022
    Coffee cup stopped working
    We have used our dispenser for 8 months and have loved it. However, the coffee cup is now not working. It will NOT hold the cup in to make coffee.
    LeeAnn
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/02/2022
    great water/coffe dispenser.
    This works perfect for a quick cup of coffee or tea and uses k-cups. water comes out really cold on cold water dispenser side. looks great too. Also has a cup-cup holder in the top.
    Shedevil163
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/13/2022
    Excellent Find!!
    Love this water cooler!! It actually makes Keurig Cup of Coffee!! Looks great and has storage for k-cups in the top compartment.
    Sheila
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/18/2022
    Amazing product!
    This is much better than a keurig! No need to wait a long wait to have your coffee ready! I live in a community with hard water so this was absolutely perfect!
    Marielle B
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/12/2022
    Primo single serve coffee machine/water dispenser
    I basically replaced this unit with my whirlpool single cup coffee brewer/water dispenser as it stopped heating up after 5 years and I couldn't find the same machine anymore. The ease of work and dispensing water with this one is not as easy as the old machine. I also feel it takes longer for this one to get the boiled water ready for the next cup of coffee. The way a single cup has to be fitted to the unit is also not as convenient as the old one. However, I like the way it has a closed space for storing coffee cups on the top and the option for keeping the night light off. I'm not a big fan of cold water so the water cooler part has never been turned on so far. The rest seems ok, hopefully it last me another 5 years.
    Jian
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/17/2021
    Outstanding water dispenser
    I've seen regular primo machines at friends houses. We finally broke down and bought one. We have the one that has both hot and cold water and you can brew any type of K cup. This machine can do it all. We are overjoyed with it.
    Paw Paw
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/19/2021
    Two in One Water Dispenser Coffee Maker
    Love it especially the coffee/tea maker option.
    Jess
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/02/2021
    Your next best friend
    So far this has been an amazing addition to my home. I love the fact that it has the k-cup holder and the machine to brew all built in so no keurig taking up precious counter space!
    Jenna
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/20/2021
    We love it
    I love it. My daughter has had 1 for a few years and she loves it too. Cold water instantly. Hot water instantly. Coffee in an instant. Ot is so easy to use.the coffee pods store on top under a lid.
    Tinams
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/11/2021
    Follow the instructions but still don't know how
    Even the water is still left over a lot n just change the new full bottle the red light is still blinking don't know why
    Boy
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/20/2021
    We liked it so much we bought one for our kids.
    I think it works great, easy to load wife loves coffee Kcup feature, The hot water is so hot it's steaming the cold water is nice and cold. We liked it so much we bought one for our kids.
    Camp4155
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/04/2021
    Best water and coffee dispenser by PRIMO
    Defenetly one of the best. The outside presentation is beautiful. The hidden cabbinet for the personal coffee cups is wonderful and holds up to 24 cups. The water dispensers for the hot, cold water are great. Totally recommended. Thanks
    Jaiber
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/01/2021
    Damaged
    So far large product's I've got from Walmart has been damaged
    Shereen