Back to ECOVACS DEEBOT N8+ All-In-One Robot Vacuum Cleaner and Mop, Auto-Empty Station

Customer reviews

3.61 out of 5stars
(28 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
12/11/2022
The best small appliance that you can have.
Great item,I love it,it was easy to set up and start using it,it works great ,I use it every day and it keeps my rugs clean and looking good ,the best part is that I don't have to do it ,save me a lot of work and time ,just use the app in your phone and send it to clean and he puts it self away when it is done cleaning and the sale price I got was great,at any price it is a good value for your money.
Nikyta

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
09/19/2021
Used unit sent and née one purchased, via online
They sent us a used unit.
Keith
14 reviews
Filter by:
Sort by:
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/17/2023
    Don't buy it
    It doesn't work properly, it doesn't match with the instructions. I put the room I wanted to be cleaned only cleaned for 2 min and stopped and some room was 1 min.
    Witza
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/18/2023
    Stuck on you
    This vacuum is more than a hassle than anything. It will get stuck on ANY rug in your home! I would not recommend this vacuum.
    John
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/18/2023
    Good buy
    I like the automatic features after cleaning one to two times the battery does dies fast but also charges pretty quick
    shardae
  • 2.00 out of 5 stars review
    Verified Purchaser
    02/21/2023
    Doesn't does a good job
    Doesn't work as expected. It doesn't climb shag rug or even clean the shag rug when you keep it on top of the rug as well. Talked to customer support but doesn't help. They say multiple reasons like the anti drop sensor does thinks it's going to fall apart so it doesn't climb up to shag rug and says about the color of the rug. My rug is grey color and they say color of the rug is the problem. Seems to be funny reasons. I do have Shark robot vaccum which does perfect job all places but I choose an additional robot vaccum as this because I needed dry wet vaccum for cleaning wooden floors with some rugs on top of the floor. This vaccum doesn't do the work it has to without any manual interventions. My opinion is that they have to improve their ability to climb shag rugs and clean when doing dry vacuuming.
    Sundarchum
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/18/2023
    great robo vac, self empty feature a must
    great price, great 3rd party seller-very fast shipping. this is not the best robo vac on the market for sire but probably the best for this price point (i paid 250). the app in my opinion is excellent. great mapping. can combine or split rooms that were automatically recognized by the app. you can also set virtual barriers where you dont want the Deebot to go for whatever reasons. the lidar/object avoidance is not that great, and sometimes the vac woll get stuck on stuff so best to make sure to remove small objects and cords and flimsy floor mats from the space. clutter, boxes etc is fine, the vac will work around those. if this is your first robo vac purchase, buy this model. you'll love it, the convenience, and wonder why you waited so long. like i did unfortunately, worried that
    MJ96815
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/15/2023
    Fun to Watch
    We got this and so far we like it a lot. It is having trouble mapping our house though ... as while we have a lot of space, it is also cluttered with cats and kids. Today, the cats trapped it twice with cat toys. Check the beater bar and tubing regularly for blockage. It wasn't picking up, and I found it was caked with long strands of hair, a piece of glass, tons of new cheap carpet fuzz, plastic candy wrappers, and twist ties. Once I got the flow going again .. it ran much better. We've tried the mopping thing. It does OK. But maybe we still haven't figured it out. You do have to install the map pad. Do we love it? We aren't yet sure, it doesn't fit under any of our furniture, gets trapped on wires and chair legs, and can get lost if you walk in front of it. But our floor walkways are cleaner. It does return to the base on its own, though our space is less than required, but it is the most open spot in the house. We are unpacking from a move and decluttering, so hopefully we will find a better place for it soon. Overall, we are happy enough with it, but a little concerned about how often we will need to rebuy bags for it.
    Momof4
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/15/2023
    Not Happy with performance of this machine.
    First time bought robot vacuum cleaner. it was fun watching machine working for me. however device was not charging at full and was not giving full run with 100% charge. Vacuum clean for about 30 min and get back to charging station. Device made scratches on my hardwood floor even if I inspected for any foreign substances sticking to wheel but nothing on it.
    Neha
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/15/2023
    Fun to Watch
    We got this and so far we like it a lot. It is having trouble mapping our house though ... as while we have a lot of space, it is also cluttered with cats and kids. Today, the cats trapped it twice with cat toys. Check the beater bar and tubing regularly for blockage. It wasn't picking up, and I found it was caked with long strands of hair, a piece of glass, tons of new cheap carpet fuzz, plastic candy wrappers, and twist ties. Once I got the flow going again .. it ran much better. We've tried the mopping thing. It does OK. But maybe we still haven't figured it out. You do have to install the map pad. Do we love it? We aren't yet sure, it doesn't fit under any of our furniture, gets trapped on wires and chair legs, and can get lost if you walk in front of it. But our floor walkways are cleaner. It does return to the base on its own, though our space is less than required, but it is the most open spot in the house. We are unpacking from a move and decluttering, so hopefully we will find a better place for it soon. Overall, we are happy enough with it, but a little concerned about how often we will need to rebuy bags for it.
    Rachel
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/12/2023
    Worth its weight in gold
    We have a 1350sf area with no carpets and the 3rd time it cleaned everything in 1 charge clean as a whistle. (it says takes a few charges to get optimum output) Mopping worked better than expected. Love that if the dirt cup gets full it takes itself home to dump and goes back to where it was and restarts. The 1st 2 times it went back to charge for 3 hours as the house was dirtier then resumed. We have an older Ecovac N79S that uses the same filters which we still had a few. It has not got stuck were the N79S did and does a better job cleaning and this is an unbelievable price for what it does. My Husband is in charge of all things regarding the robot. (Finally) It is easier to keep the house clean. After the Superbowl it was easy to send it to the kitchen to clean all the grass and crumbs. We dont have need of the more powerful Pro, this one is good enough. Also seems like we got the upgraded dirt bin where in other reviews it showed pet hair was not completely being evacuated and stuck in 2 holes. Ours has 1 long hole.
    HolliBee
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/07/2023
    Vacuum part great, mop part ok
    The vacuuming part works great but the mopping lacks for sure. You can still see my dog paw prints on my LVP flooring after moping. Had I known the mopping wasn't great for my house, I would have saved my money and bought just the vacuum one. Still happy enough with my purchase.
    bridget
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/28/2023
    Bad performance and Bad app design
    It's a low quality vacuum. The performance was very disappointing and the mop is practically useless. I returned it after using it for a week. 75% of the time, it complained of either being stuck or needing to clean up basket. The room Mapping software is the worst I have ever seen.
    Prateek
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/25/2023
    Very impressed
    This is my third robot vacuum and this is BY FAR the best. This thing will avoid ALL obstacles. Also, you can set the areas that the vacuum should avoid vacuuming OR mopping. Mopping feature is pretty good too. This is my second ecovacs vacuum. They are a solid company. Glad I went ahead and pulled the trigger on this.
    Dave
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/18/2023
    Good, but could be better.
    not great with lots of pet hair. It fills up quickly. Also, not good with cords. Lastly, it seems to go MIA alot. It get stuck and cannot make it back to charging station or gets clogged and stops. We had 3 cats, 2 dogs and 3 kids, and a 1600 square feet down stairs so alot to cover. I would get the PRO version which has better battery life, pick sup bigger objects, and has better object/cord detection.
    Greg
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/04/2023
    I like it
    Overall, I like this robot, especially the price. It can mop and wipe the floor very clean, saving my wife and me a lot of time. The only reason that I take off one star is that the robot always needs to run around across the carpet and get back charging. Don't know why it cannot remember the route.
    Nick
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/13/2022
    THE GOAT
    I'm really not sure why it's taking me that long to own one of these... But, BABY when I tell you this is my bot and I treat it better than some family members. Let me tell you...not sur about the rest but DEEBOT has been adopted into our family. (Period) Wish I could feed it more than dust...come over here and get some of this peach cobbler!!!
    Malinda
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/11/2022
    The best small appliance that you can have.
    Great item,I love it,it was easy to set up and start using it,it works great ,I use it every day and it keeps my rugs clean and looking good ,the best part is that I don't have to do it ,save me a lot of work and time ,just use the app in your phone and send it to clean and he puts it self away when it is done cleaning and the sale price I got was great,at any price it is a good value for your money.
    Nikyta
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/09/2022
    Perfect Robotic Vacuum...it Has it All!
    I had bought two robotic vacuums before, around $200 each, and returned them both. There were issues with both of them like not mapping my house well so cleaning was done haphazardly, tiny dust bin, etc. The DEEBOT N8 has had zero issues! Vacuums and mops great and there's no issue with the dust bin since it auto empties. Even though it was on sale, I still paid over $100 more than on my previous vacuums but this one will not be returned.
    Lisa
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/06/2022
    Greatest thing since sliced bread!
    This was the best thing I ever did I live in a downstairs apartment with brown woodgrain vinyl floors, and every three days I would look down the hallway from my chair and see a path through dust… Now all I do is push the button and guess what no more dust… Love it!
    JAMES
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/11/2022
    Is ok not the greatest
    vacuum works great I love it, mop is not that great water tank started malfunctioning after 2 months, trying to swap it without vendor. I still love the app.
    katiuska
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/28/2021
    $450.00 deebot sucks
    This does not do all it claims. It only vacuumed my rug in livingroom once and never would again. It doesn't mop very well either. Im returning it
    Gayle