Customer reviews
4.61 out of 5stars
(18 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
08/03/2021
jay1831
Most helpful negative review
3.00 out of 5 stars review
Verified Purchaser
09/13/2020
Just ok.
This is an alright router. The instructions were fairly easy to follow, but I still had to call Comcast to get it setup. I think that was because of Comcast and not the router.
The router has a strong connection about 80% of the time. The other times is kind of struggles.
Shad
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser04/18/2023Five Star ModemGreat dependable economical modem. Love it!Mary
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5.00 out of 5 stars reviewVerified Purchaser08/15/2022Nice for the priceExcellent price and it was easy to install.Biaggio
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3.00 out of 5 stars reviewVerified Purchaser03/06/2022Beware using on XfinityThis specific model of Arris Surfboard is starting to not work on Xfinity. I had to have them in to troubleshoot and learned that this was the 3rd one of this model to stop working in 3 days. I don't know if the problem is with the brand or just this model, but I'm going with a different brand just in case. If you're not on Xfinity, it worked great.Mary
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4.00 out of 5 stars reviewVerified Purchaser02/13/2022NiceThe fact that it came so quick and installed so easy made me happy. The price was great...Alex
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5.00 out of 5 stars reviewVerified Purchaser10/20/2021Easy does it.Easy hookup, and setup with cable company. Works well with wifi router. Use for Roku TV, computers, and phones.MDSimon
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5.00 out of 5 stars reviewVerified Purchaser08/03/2021jay1831
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5.00 out of 5 stars reviewVerified Purchaser07/22/2021Perry
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5.00 out of 5 stars reviewVerified Purchaser06/25/2021Kym
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5.00 out of 5 stars reviewVerified Purchaser06/02/2021Ronald
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5.00 out of 5 stars reviewVerified Purchaser05/22/2021The app made setup so simpleIt was so easy to set up because their app on my iPhone walked me through it. It will save us rental fees so in a couple months its paid for itself. Service seems to be better/faster than the rented equipment too.Kimberly
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3.00 out of 5 stars reviewVerified Purchaser04/22/2021Works fineHad to exchange for another one as I could not register this one at xfinity as its code was still in use. Second one worked fine.Unknown
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5.00 out of 5 stars reviewVerified Purchaser01/24/2021Works great on SuddenlinkMy older Arris modem disconnected at least once a day. After swapping out with this new modem, I'm getting my full 400mbs bandwidth, while I maxed out at aboIut 270 on my old one. I'm one happy camper!!Lane
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5.00 out of 5 stars reviewVerified Purchaser12/26/2020Modem reconnect faster than my PC!It arrived on time, was easy to hook up and along with the router they provide faster internet service. When I loose power it would take several minutes for the Comcast modem-router to work again and for the lights to stop flashing and to get a internet connection again. With the new modem along with my new router it comes back up in a minute or two and I'm able to connect to the internet immediately.NewBuyer20
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5.00 out of 5 stars reviewVerified Purchaser11/04/2020Unknown
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5.00 out of 5 stars reviewVerified Purchaser09/19/2020BOOMOutstanding. When we got our Cable service those thieves wanted to charge us $10 a month rental so we paired this bad boy with the Google Wi-Fi Mesh router and have had zero down time while others in our building experience outages with that junk they rent from Optimum.James
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3.00 out of 5 stars reviewVerified Purchaser09/13/2020Just ok.This is an alright router. The instructions were fairly easy to follow, but I still had to call Comcast to get it setup. I think that was because of Comcast and not the router. The router has a strong connection about 80% of the time. The other times is kind of struggles.Shad
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5.00 out of 5 stars reviewVerified Purchaser07/31/2020Twanette
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5.00 out of 5 stars reviewVerified Purchaser05/10/2020ARRIS Modem worked wellWorks well with my Netgear wireless router. Plug and go.roosterhead