Back to Gateway Notebook 11.6" Touchscreen 2-in-1s Laptop, Intel Celeron N4020, 4GB RAM, 64GB HD, Windows 10 Home, Black, GWTC116-2BK

Customer reviews

2.65 out of 5stars
(17 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
06/16/2021
Recommended
Everything is great! Pretty good laptop and tablet, 100% recommended
Neyra

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/16/2021
NOT WORTH IT
The first day, not even within the first hour of having this open and set up, decided to do a screen blackout after flickering in and out. It was also slow with loading things and now I can't even go in and try to do a factory reset because even with turning it off and back on again the screen is black. Waste of my money. I was hoping to be able to take this on the trip that I'm taking next month, but instead it's being returned for my money back.
Amber
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    05/20/2022
    DO NOT BUY THIS PIECE OF CRAP! (Negative 5 stars)
    this computer is absolutely horrible. DO NOT BUY IT! i have had nothing but issues since the day that i bought it. watching molasses dry would be faster than how this computer runs. the charger and/or port chooses when it wants to work. And now, only 5 months after owning, the computer does not turn on at all
    megan
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/17/2022
    Don't do it…you get what you pay for
    Worst laptop ever…maybe it's just my computer but it works when it wants to, I can be online and the computer will restart. At times if I'm able to do my school work on the computer the screen will go black and then come one after multiple frustrating attempts. I only had it 3 months I was going to give it to my 7 year old but I don't want him to be frustrated with this laptop!!!
    brandi
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/11/2022
    Gateway Walmart only has the blue
    For $199 there are good features foldable laptop/tablet Bluetooth/64gb speakers are bad you have to attach external speakers wifi once I was in different room my internet cut off I was surprised the the charger the old fashion not usb so you can't charge it in the car like the new laptops
    Nola
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/06/2022
    Compact and gets the job done
    Got it 2 weeks ago. I will say this much. Don't turn on HDR Processing or up the Refresh Rate in Windows Settings. All videos will freeze up the settings after that. Trust me, leave them alone, and you cannot tell the difference. I love the accuracy of the touch screen. I just don't like the fact the buttons can be pressed on the keyboard while folded in Tablet Mode. They should be disabled. The 1 megapixel honestly is BARELY worth using for anything outside well-lit Video Calling. To be honest, I love it. I can take it everywhere, but there are 3 MAJOR ISSUES that make me very upset. 1. NO Expandable internal SSD. 4 GB of RAM and 64 GB of Memory in 2022 is a crime in itself. 2. The "kinda new-ish" Intel Celeron processor is severely under clocked and is capable of much more. IDK why they down-clocked it other than to preserve battery life. 3. The Speaker Volume is soooooo low. All of these can be fixed via OTA Update and I hope they will be. If not, then I am good enough with PC's to make it work FOR ME. My concern is the average consumer who doesn't understand WHAT they're buying. Final Opinion: If you are familiar with Windows settings and how to change the sound and video options, then I'd say get it. This will frustrate a kid or teen easily. But I would say get it if you need to have a Windows Machine with you randomly in different places. Very good for the traveling, running the streets, traveling business owners, out of the home or office, carry-around back-up/extra laptop. If you're thinking you're getting a Super Computer then no this isn't for you. If you don't know basic settings control then again, NOT FOR YOU!!!! If you're computer-literate, you can make this work well for you.
    SkrillDilly504
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/06/2022
    im returning thrse first thing tomorrow!
    i domt umderstand whats wrong. jist opened yesyerday butndid buy it on black.friday. turn ot.on after am hour ots jistnstuck.on the same thing. ot will loterally do NOTHING
    Victoria
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/21/2022
    Sad and sorrowful
    The lap top is not working I called the support number at the back and I got no answer I went through a great deal to receive this item through third party shipping and I'm here with no laptop and no money imagine spending your last on an item and it comes faulty I literally sitting here crying as I write this because I have some classes I'm about to start and I needed it for that now I have no money and no laptop this is crazy and I'm in the Caribbean so there isn't a way to return unless I know somone who is travelling the cost of living is high here and to ship that back will be risky and hard I'm hurt I'm crying I need my money back
    Davria
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/28/2021
    Such a bummer
    I purchased two of these for my kids for Christmas. They are really nice looking. They're a really great size, and they have a really nice screen. Both of them were non-functional by the end of the day on Christmas. My kids opened them in the morning, and I got them set up. One of them completely froze up, to where you could not even hard shut it down. On the other one the mouse pad completely quit working and the screen started glitching. Walmart took them back with no questions asked and it was a really easy process.
    KC
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/05/2021
    wheres the stylse?
    dissapointment! I thought it had a styles built in when i bought it.
    sarah
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/25/2021
    Pretty good
    I got this on Black Friday as a gift for my boyfriend to make his life easier, I ended up getting myself one as well since it was pretty inexpensive for a laptop, I love that it's also a tablet! So far it does what it's supposed to, my only complaint is that I wish it would be louder :)
    Jade
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/24/2021
    VERY PLEASED
    This is my first computer & the reasons why I chose it was because of how slim it was, its easy and convenient to move, I love that its easy to do work on or flip it and watch movies. I recommend
    Mimi55
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/23/2021
    It was returned. Twice! We really tried to give this computer a chance. The first one took forever to set up. It was so slow! It took 2 hours to download google chrome. The other laptop we just got took minutes to do the same thing. Then for the next 2 days that we had it, it kept kicking us off the internet while there was full connection. It took forever for websites to come up (while all the other devices in our house take seconds) and then it would say there was no internet. After trying several updates and talking to a tech, I decided to exchange it for another one. I got it today and this one is worse than the first! It didn't download windows to begin with so I had to do a reset to try again. It also wouldn't let me sign in with my Microsoft account. I tried to look for updates and I just kept getting errors. This one stayed connected to the internet but was still so slow bringing up any websites. After HOURS of trying to get it set up I have given up. The second one is being returned as well.
    Maria
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/16/2021
    NOT WORTH IT
    The first day, not even within the first hour of having this open and set up, decided to do a screen blackout after flickering in and out. It was also slow with loading things and now I can't even go in and try to do a factory reset because even with turning it off and back on again the screen is black. Waste of my money. I was hoping to be able to take this on the trip that I'm taking next month, but instead it's being returned for my money back.
    Amber
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/15/2021
    Brilliant!
    Homeschooling for our second year and this baby is all we need and more! We used a Amazon fire 10 tablet last year and while it worked for some things it missed out on a ton of things. This laptop with the touch screen and full capabilities is perfect for our homeschool needs. Both kids (5
    Andrew
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/28/2021
    Battery Does not work
    Received the laptop but the battery does not work. Called customer service a few times. All they say is we will let you know. Its been 2 weeks since I got the product and notified them about the battery problem. Cant use and have not used the laptop since battery is not working and cannot charge the laptop.
    Susannamma
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/25/2021
    Best tech purchase in last 5 years!
    This laptop is versatile, easy to use in both computer and tablet mode, and small enough to fit in my handbag! The year subscription to Office 365 is just another sweet bonus to this laptop/tablet combo. The speakers are lacking in quality, but I still highly recommend!
    Danielle
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/18/2021
    Great purchase!!
    I love this laptop! It is the perfect size for me. Everything has been working great. I purchased it to do online college and it has been providing me with everything I need it for. I also love how it came with Microsoft office.. free for a year! Overall, very happy with my purchase!
    Carley
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/16/2021
    Recommended
    Everything is great! Pretty good laptop and tablet, 100% recommended
    Neyra