Back to Beautiful 14 Cup Programmable Touchscreen Coffee Maker, White Icing by Drew Barrymore

Customer reviews

3.29 out of 5stars
(38 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
11/24/2022
Sleek design
I received product reimbursement in exchange for my honest review. Love this beautiful 14 cup coffee maker. Has a very sleek design that will look great in my kitchen. The large pot is great for entertaining but it's nice that you are also able to make smaller pots for any occasion. Love the feature that allows you to brew now or schedule up to 24 hours in the future. The digital display makes this coffee maker look very high end. Great purchase for the price.
Denise

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
03/08/2023
Only had this a couple months washed only by hand and the bottom of the glass already cracked. I wish I could get a replacement but can't find just the pot…
Albany
14 reviews
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  • 2.00 out of 5 stars review
    Verified Purchaser
    07/04/2023
    I just got this coffee pot after eyeing it for months! It finally arrived and I was so exited to start using it I cleaned it right away. I started brewing water to clean the inside like the book says but water started leaking everywhere! Water came out of the handle and around the coffee pot so it was sizzling the whole time it was brewing. The lid also doesn't fit good either so I'm spilling water everywhere when I'm putting water in the reservoir. I'm so disappointed!
    Ashley
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/18/2023
    I would pass on this coffee maker
    It's beautiful and despite the awful reviews I wanted to give it a chance (I also have the air fryer, toaster and kettle and love them). The coffee maker worked well for exactly 3 brewing cycles, when I went to clean out the filter, the metal spring and black part that hold s the spring was stuck to the removable filter basket and when I took out the filter it flew off, with no way to get it back on, completely useless now. I also tried texting the customer service number that shows up on other reviews and have yet to receive a response.
    SB
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/08/2023
    They’ve fixed the leaky handle!
    I LOVE this coffee maker. It did eventually start leaking. BUT, as of last week April 2023, they have resolved the leaking carafe handle and replaced my carafe for free when I reached out to customer service via text. They’re customer service was top notch. I’ve had the new carafe for a week and no issues now. It’s easy to clean, set, program, reminds you when to change the filter, etc. plus it’s absolutely beautiful! I have the majority of this line of small appliances and I am really impressed. Mine is the white icing color. Oh yeah- I also LOVE that it keeps the coffee warm for 4 hours and shows how long it’s been on the warming feature.
    Mommyof8
  • 2.00 out of 5 stars review
    Verified Purchaser
    04/07/2023
    Beautiful but bad design
    Hello I'm reaching out to let you know that I purchased the coffee pot in the color white a couple months ago. It's beautiful and I have enjoyed it up until a few minutes ago. I had just brewed a pot of coffee and when I took out the pot to pour, the entire gray plastic handle piece came off and the pot of hot coffee fell on the counter, splashing and spilling all over and on me. I don't see a way to fix the handle. I haven't researched if this has been an issue with these pots but this is a bad design. I now need to purchase a new coffee maker ASAP . Unfortunately I won't be buying this brand again for fear of being burnt with very hot coffee once more. Maybe a refund and possibly pull these off the market so no one else gets burned. Feel free to call me for any questions you may have.
    Mitzi
  • 3.00 out of 5 stars review
    Verified Purchaser
    04/06/2023
    Beautiful but messy!
    I love this pot, it's so pretty and brews great coffee. My only complaint is that every single time I brew it drips water down the handle onto my countertop. I've tried absolutely everything to prevent this from happening but no luck. Unfortunately I'll probably have to replace it soon as I'm tired of wiping my white countertops excessively. :(
    Jamie
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/03/2023
    Beautiful addition to my kitchen
    I had a bulky old style basic coffee maker. It was just taken space up on my counter. I was so happy to get this. I didn't realize that it was so slim fitting taking up less room on my counter, which was just an added bonus. Really I got it because of the looks, it is thinner but taller than your typical coffee maker. I think it looks great. The only con or dislike I have about it is the handle on the coffee pot itself is huge.
    Jordan
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/14/2023
    Brightens up my kitchen. Brews strong and hot hot!
    Saw the Beautiful collection about 6 months ago and was going to get the black set and never did. But! Our generic toaster recently started smoking and it was a perfect opportunity to get them. Timing couldn’t have been more perfect cuz I saw Lavender was just released and O M G I am in LOVE! The name fits perfect it’s SO BEAUTIFUL! Looks sleek on my counter and really freshens up the space. We use this coffee pot every morning and so far so good! I set the program for it to brew at 430 every morning. It takes 6-10 mins depending on how much we brew. Forever filter is kind of a pain to clean but manageable. Not sure if this is a positive or a negative but the coffee brews hotter than DD! Steam does form on top of the carafe but I just let it pour off into my cup because watering it down a little won’t make a difference since it brews your coffee nice and strong. Even on the lowest strength setting my Great Value coffee is much stronger than in any previous machines and we’ve had the super expensive ones too so that says a lot! Other than the forever filter the only other issue I could see someone having is that you can’t actually see the water level from the outside. There are notches on the inside of the reservoir that I believe are water level markers but I’m honestly not sure and it’s really not that big of an issue.
    Kaydanielle
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/14/2023
    Brightens up my kitchen. Brews strong and hot hot!
    Saw the Beautiful collection about 6 months ago and was going to get the black set and never did. But! Our generic toaster recently started smoking and it was a perfect opportunity to get them. Timing couldn't have been more perfect cuz I saw Lavender was just released and O M G I am in LOVE! The name fits perfect it's SO BEAUTIFUL! Looks sleek on my counter and really freshens up the space. We use this coffee pot every morning and so far so good! I set the program for it to brew at 430 every morning. It takes 6-10 mins depending on how much we brew. Forever filter is kind of a pain to clean but manageable. Not sure if this is a positive or a negative but the coffee brews hotter than DD! Steam does form on top of the carafe but I just let it pour off into my cup because watering it down a little won't make a difference since it brews your coffee nice and strong. Even on the lowest strength setting my Great Value coffee is much stronger than in any previous machines and we've had the super expensive ones too so that says a lot! Other than the forever filter the only other issue I could see someone having is that you can't actually see the water level from the outside. There are notches on the inside of the reservoir that I believe are water level markers but I'm honestly not sure and it's really not that big of an issue.
    Kaydanielle
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/10/2023
    All the stars! She's purdy and makes great coffee!
    I saw this coffee maker about a year ago and have been eyeing it ever since. I couldn't justify it at the time and pull the trigger because we had a perfectly functional Black and Decker basic one. BUT after 5 trusted years, our original coffee maker bit the dust, which meant I could finally pounce on this BEUAT! I got a little nervous before purchasing because some of the reviews were complaining that it was nonfunctional, or that the steam caused dripping from the handle, but I decided to try it anyway because I was obsessed with the aesthetic and wanted it to work! After a couple of days of owning this, I can honestly say we have had SUCH a positive experience so far. Our coffee DOES taste better (I think the addition of the charcoal filter helps!) and the programming has been simple and straightforward if you use the manual. Also, there have been no issues with steam or leaks on the handle. If anything changes in the weeks or months to come, I will update my review, but for now, we are just thrilled with it's simple elegance and delicious brews. In case you have concerns with a leaky handle, maybe position the handle centered JUST like in the photo. That's what we've been doing and we have had no issues! 5 stars!
    Bailey
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/08/2023
    Only had this a couple months washed only by hand and the bottom of the glass already cracked. I wish I could get a replacement but can't find just the pot…
    Albany
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/05/2023
    Leaky handle mess every brew
    Regardless of how “dry” it is as customer service has recommended to other purchasers - the handle leaks water all over the counter every single brew no matter what we do. There must be an open seam that the water enters so I’m assuming mold will be an issue at some point. The handle looks like junk. It’s wild that an above average coffee maker’s pot is so faulty.
    Ashley
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/05/2023
    Leaky handle mess every brew
    Regardless of how “dry” it is as customer service has recommended to other purchasers - the handle leaks water all over the counter every single brew no matter what we do. There must be an open seam that the water enters so I'm assuming mold will be an issue at some point. The handle looks like junk. It's wild that an above average coffee maker's pot is so faulty.
    Ashley
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/24/2023
    The truth!
    ? OMG this coffe maker is exactly this BEAUTIFUL. Sleek, sexy, the colors, I got Black Sesame, are a coffee maker Ive never seen before. The sleek handle its jewelery to complete the fit. The coffee Whoa,. who needs to order outside you just became your own Barista!
    Edith
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/12/2023
    Junk
    I’ve had this coffeemaker only a few months - have only used it a handful of times and the spring button thingie broke with a simple hand washing. Impossible to figure out how to fix it as well. I’ve had many coffeemakers in my life and have never had this happen with even the cheapest one. Extremely disappointed and too late to return it. Don’t bother wasting your money.
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/12/2023
    Junk
    I've had this coffeemaker only a few months - have only used it a handful of times and the spring button thingie broke with a simple hand washing. Impossible to figure out how to fix it as well. I've had many coffeemakers in my life and have never had this happen with even the cheapest one. Extremely disappointed and too late to return it. Don't bother wasting your money.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/10/2023
    Why don't you have this already?!?!
    I'm an avid coffee drinker. My wife is a designer. So how do we feel about the coffee maker? It could cause a divorce. Let me explain: When asked what my wife thinks about it: With the beautiful? I love it. It's elegant. It's a statement piece. My coffee tastes better. It's so pretty. Aesthetically it is gorgeous. A great price for the quality and value received. (Just typing as my wife talks about it) Pretty easy to set up, but definitely follow the instruction manual. Easy care and clean. We love the reusable coffee filter. The added water filter improved the quality of the coffee. The gourmet brew is an amazing setting. The size makes us happy. But we drink 2 different types of coffee, so now we fight over who gets to use it. Probably going to get a second to save our marriage.
    Chris
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/13/2023
    Not worth the hype.
    Looks pretty but thats it. 1) Display is barely visible in daytime (see image) 2) No water level markings on the outside (must open it to see how much water is in.) 3) Cumbersome and non-intuitive programming with no confirmation. (I woke up many mornings to no coffee) Im going back to my old Mr. Coffee
    ASUST100OWNER
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/30/2022
    Love it!
    I received product reimbursement in exchange for my honest review. I really love this coffee machine. It is very easy to use and operate. Moreover, it is very customizable, as you can change the brew strength to your liking. I also really love the fact that it has a special cleaning cycle, which makes cleaning it so easy! Overall this is such a great coffeemaker and I highly recommend it!
    Andrew
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/28/2022
    Large and in charge
    I received product reimbursement in exchange for my honest review. I really liked the way this pot looks with the gold handle and muted blue. It is a tad bulky for my liking though, but I guess that's to be expected for a 14 cup coffee maker. This is definitely for the 3 cups of coffee drinker or for large families or groups. I also like the modern touch display.
    robyn
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/24/2022
    Sleek design
    I received product reimbursement in exchange for my honest review. Love this beautiful 14 cup coffee maker. Has a very sleek design that will look great in my kitchen. The large pot is great for entertaining but it's nice that you are also able to make smaller pots for any occasion. Love the feature that allows you to brew now or schedule up to 24 hours in the future. The digital display makes this coffee maker look very high end. Great purchase for the price.
    Denise