Customer reviews
4.06 out of 5stars
(16 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
02/12/2020
LOVE IT!!!!
I received Zinus Suzanne Metal and Wood Platform Bed with Headboard. I am absolutely in love with this bed frame. Honestly the Zinus brand never disappoints. I appreciate that the style can either be rustic or sleek and modern. The actual assembly was very fast and the instructions were easy to understand. I appreciate that the tools are included. This platform and headboard are very well made and I love how sturdy it is. I definitely recommend.
TFA
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
12/13/2020
jessica
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser10/08/202210/10 recommend Awesome features, unbeatable priceLooks great, solid built, no play/creaking etc, comes with a ratcheting allen key which Id never seen before (awesome!) velcro strips for the slats is awesome idea (I flipped the bed up on its side to move through a door and didn't even have to take off the slats). Price is unbeatable 10/10 would recommend.thomas
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3.00 out of 5 stars reviewVerified Purchaser11/14/2021It's fineI love the frame it self, not completely solid, but for 2 smaller people and a dog it works fine. Very low to the ground.Kelly1234
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5.00 out of 5 stars reviewVerified Purchaser07/20/2021ZERO COMPLAINTS. BRAVO ZULU WalmartI am VERY IMPRESSED at the sturdiness and overall quality look and value of this purchase. Took me about 1 hour to fully assemble. ZERO COMPLAINTS. BRAVO ZULU Walmart here.GENESIS1825
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1.00 out of 5 stars reviewVerified Purchaser07/20/2021Love it!This item came with damage. The metal part had a big dent even though the box was in good shape. Called Walmart and reported it but all they offered was a refund and to return it.susan
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5.00 out of 5 stars reviewVerified Purchaser07/04/2021Great choiceGreat choice. It all comes in a smartly packed flat box, it is very easy to assemble (I did it myself, with no additional help from other individuals), I like the design, seems durable and Esaú to maintainUnknown
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4.00 out of 5 stars reviewVerified Purchaser06/22/2021Almost PerfectI like almost everything about the Zinus Suzanne 37" platform bed frame. Two of us put together using the easy instructions easily. The wood color matched the pictures online which I was glad to see. The metal frame was the perfect size and weight for a bed. The were only two things that we found dissappointing: The weight of the packaging. It was too heavy fo a 66 y/o woman to lift alone, and my daughter couldn't either. The delivery was left laying flat at the front door. It was so heavy that we couldn't lift it or roll it to get it in the house. The second disappointment was the height of the frame base. I've had a platform bed before but its base was much taller. I did consider the measurements when ordering the frame and changed my mattress purchase from a 10" to a 12" to accommodate it but it's still too low. It is a comfortable chair height with the 12" mattress but it looks like a juvenile bed. Although I didn't want it too high for my grandkids it is the guestroom bed for adults. A taller mattress is required for this frame. I'm just a little disappointed about that. The base could be 4" HIGHER.Twanna
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1.00 out of 5 stars reviewVerified Purchaser04/16/2021The wrong hardware kits insideUsing 2 hours to assemble it, but failed, finally find out the hardware kits inside is wrong! Is anyone can send me the correct one? Missing the long 4 bolts, some extra.Owen
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5.00 out of 5 stars reviewVerified Purchaser03/04/2021LOVE THIS BED!!!!Gorgeous bed and very sturdy. Exactly as pictured. Zinus beds are so well made that my last 3 beds I've purchased are Zinus beds. Amazing quality and great price. So happy with my purchase.hfontenot
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5.00 out of 5 stars reviewVerified Purchaser01/22/2021Super easy to assembleWe were expecting to spend over an hour to put this bed together but after laying all the pieces out (see picture), it was a breeze. Each piece has labels with numbers on them, you just need to screw them in and that was it. Since it's metal, it's really stable. The legs has plastic cushions so it won't damage your floor if you need to push the bed in place. It's perfect for our queen memory foam mattress.Henry
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1.00 out of 5 stars reviewVerified Purchaser12/13/2020jessica
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5.00 out of 5 stars reviewVerified Purchaser10/16/2020Suzanne bedframeThis frame is easy to assemble. I love the stick-Velcro that keeps the mattress in place. This frame is simple and low to the ground.MoCa
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5.00 out of 5 stars reviewVerified Purchaser03/01/2020Great!What a great bed. Let me first say that the style of the bed is low to the floor similar to an IKEA bed. I did not deduct a star from the review because that is solely a personal preference. Now that all of that is out of the way..this is a great bed! Beautiful design! Construction was easy...just use the tool included and match the numbers up. I do suggest you get someone to help as this is a pretty heavy duty frame. The wooden slats stick to the frame with velcro ensuring they don't slip. There is also a few pieces of tape on top of the slats that ensure the mattress stays in place. If the height is an issue, get a box spring and a thicker mattress.l8dluck
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5.00 out of 5 stars reviewVerified Purchaser02/17/2020Great Platform BedI received this Zinus Suzanne Metal and Wood Platform Bed with Headboard, Multiple Sizes and Colors from the Walmart Spark Reviewer Program to use and review. This is a very well built Bed . It is made strong and should last for many years. I put it together by myself in less than an hour. It came well packed in one box. The directions are easy to follow. It uses a number system for easy assembly. Just attach where the numbers match up. It comes with tools needed. The ratchet included really is convenient to make this a quick job. All needed Hardware is included. It even has a center support in the frame to provide full support. The foundation wood slats come with preatatched velcro that goes with the preatatched velcro on the metal frame. They are not going to slide out of place. Two of the wood foundation slats have sticky tape to help keep the mattress in place. This bed looks nice with a modern/industrial look. Mine is great and I do recommend this Zinus Suzanne Metal and Wood Platform Bed with Headboard. Thank you for reading this review.RogerThat
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5.00 out of 5 stars reviewVerified Purchaser02/12/2020LOVE IT!!!!I received Zinus Suzanne Metal and Wood Platform Bed with Headboard. I am absolutely in love with this bed frame. Honestly the Zinus brand never disappoints. I appreciate that the style can either be rustic or sleek and modern. The actual assembly was very fast and the instructions were easy to understand. I appreciate that the tools are included. This platform and headboard are very well made and I love how sturdy it is. I definitely recommend.TFA
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5.00 out of 5 stars reviewVerified Purchaser02/09/2020Beautiful bedframe.I received this product for free from the Wal-Mart spark review program. I absolutely love this headboard and frame. It is definitely a upgrade from what we originally had. I must warn you the bix was very heavy. This set was very well made and very durable. It took maybe an hour to put together. My queen size bed fit on it perfect. The frame is metal but the head board is real wood. The balance boards velcro in and they also have no slip strips for the mattress since there is no sides to the frame. The design is very stylish and modern. I love the wood look. I must warn you that this set is not made for 2 mattresses. This is a single mattress bed otherwise you won't be able to see your headboard. Overall I love this frame and would highly recommend it!Joy
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5.00 out of 5 stars reviewVerified Purchaser02/07/2020Very Nice and Neat Frame.The item is perfect - quality for price. I checked the price and it costed 1/4 of my original bed cost which I purchased 10 years ago. It requires self assembly. The tool and the spare are well organized. Each piece of the item / part is labeled. The instruction sheet has clear pictured instructions. It took me about 30 mins (with my wife working together) to assemble them. The quality is the greateat. No scratch on the metal frame and the wood board noted. See the finished product - nice and neat. The packing is also worth menitioned. The box is doubly packed and protected by high density foam. But the size is minimized so it is a Green product / shipment. Waste is minimized.Kin