Back to Dyson V11 Torque Drive Cord-Free Vacuum

Customer reviews

4.59 out of 5stars
(17 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
08/21/2020
Easy to maneuver
I love my vacuum. I have two cats so I vacume my entire apartment every day. This vacume is light weight and has great suction so it makes it easy. I have reduced the amount of dust/pet hair in my house. It's easy to maintain and empty the dust bin. Also we bought the stand and it's perfect to hold a the attachments and keeps the vacume always fully charged. Love love love.
Adamaria

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/04/2020
Fancy product, bad service
When I first got this vacuum, I was very happy about it. It is easy to handle and light weight. However, after I used it for five months, problems seemed started. Finally, it stopped working over a month ago. I contacted the support and first they promised to send a replacement part. Then they promised to send me a replacement machine instead after I described the problems. After that, that was it. No reply after I sent my follow up requests five times. That is it. No more Dyson. It is the first time and last time I will buy Dyson. I promise.
billch999
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    03/21/2023
    AMAZING
    This is for sure one of my favorite purchases ever! Absolutely love it!
    BKasp
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/14/2023
    Love my Dyson
    Great suction, easy to empty. Only draw back was it is pretty deep on the wall mount and I had a hard time finding the right place to mount it.
    Glenda
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/23/2023
    Very powerful
    Absolutely love this one. I had an earlier version and loved it. This newer version has three power levels. Cleans cars easily.
    Kim
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/21/2023
    Easier than the Hoover
    It's light. Easy to maneuver. Fills up fast, and you really have to dump it.
    Jim
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/24/2021
    Love my Dyson
    This vacuum is the “work horse” of stick vacs. Great battery life which will clean 2,000 sf easily! Love the fact that it adjusts automatically between carpet, rugs and hardwoods. Emptying the canister is simple. It is a large canister and heavier than some stick vacs so if you need light weight, go with the V8. The floor stand is well worth the money, especially if you are not in a permanent home. My favorite accessory is the small motorized head which knocks out carpeted stairs with ease!
    Unknown
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/26/2021
    Great vacuum especially if you have dogs. 1 issue
    The sealed rubber grommet at the top of the wand stick is coming dislodged, torn and makes it difficult for the wand to snap in the vacuum. This is strictly a frustration problem with no remedy offered to correct. Do I buy a new wand, go without the seal or is there a new grommet to install? See photo
    Gpparks
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/26/2021
    The best ever Dyson V11 Outsize Origin
    I made this recent Dyson investment, and I could not be any more pleased. It is so liberating to walk around hands-free without the concern of how far the cord will extend etc. It is significantly more time and energy efficient and it allows me to reach every corner of our home. This is a win-win.
    Souppie
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/06/2021
    As close to perfect as possible
    I've had this vacuum for about a month and I just love it. It's light enough to vacuum my 3 bedroom apartment with tiring my arm. It was easy to install on the wall and the battery life is good for my apartment. And...it's cute
    EmeliaJ
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/10/2021
    Even my teenage son wants to vacuum with it!
    I got this a little over a month ago and it is so much better than the V8! The battery lasts so much longer! I can vacuum my whole house on one charge! It cleans my carpets so well! I have an area rug that gets cat hair all over it and this vacuum just cleans it right up! I love that it has the little clip to hold a couple of attachments. I have stopped using my corded vacuum and just been using this one! It's been great!
    Virginia Mom
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/25/2021
    Not what I expected
    I've had this vaccuum for a few months now and mostly I'm just irritated that I spent so much money and the performance is much less than my lesser priced vaccuum I had before. The attachments literally don't pick up anything. I put it on boost and it still barely picks up anything. Its impossible to use on the couch it just shoots all the crumbs everywhere. On my hardwood and carpets, it shoots stuff out the sides and barely picks ups more than dust without getting clogged. Not sure what the hype and expense is for. I use this everyday because I have a dog and a bunch of little kids. I need something that does the job the first time. The good things are convenience and battery life.
    Heather
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/19/2021
    In love!
    My first Dyson and I would never use any other vacuum! I have always had central vac and could not stand carting that 50 ft hose around. Now I have a cordless experience and it is fabulous. This Dyson vacuums the hair from our two Golden Retrievers with ease. The design is perfect. The ease of cleaning the vacuum efficient and so easy. It is not heavy and I actually love the trigger handle because I don't waste battery power: I move the vacuum to different locations without power and then it always instantly ready to vacuum with a flick of the trigger. In a multi floor house, I would have one on every floor. I absolutely love this design and this Dyson. Our Goldens think it is pretty cool to watch too!
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/05/2021
    Why did I wait so long...
    I had been holding off on buying a cordless vacuum for a few years now as I seriously doubted their ability to rival the power and usage time of a corded vacuum. However, since I took the plunge about two months ago and bought this shining machine from heaven, our (still awesome) 8-year-old corded Dyson hasn't left its closet. We vacuum a lot. We have three small-ish children, and I can't stand dirty floors. Before our familial cordless revolution, this meant after every spill/meal we had to drag a heavy vacuum out, unwrap, plug in (possibly in multiple locations), vacuum, unplug, wrap up, return heavy vacuum to closet. All this meant we were more likely to opt out of cleaning up due to the pure hassle. But no more! Now it as simple as: lift off charger, vacuum LITERALLY ANYWHERE YOU WANT, return to charger, job done. This has led to an all-around MUCH cleaner house; we even use this for dusting the ceiling and walls because it is SO convenient. But you might be thinking that I forgot about my reservations due to loss of power in a cordless vacuum, but no! I have not once found this vacuum to lack the power I needed for a specific task; it automatically adjusts itself to different floor types as you go, leaving not a speck of spilled flour, nor a crumb of toast on the floor once it is finished, on carpet or hardwood. This also means the battery lasts far longer than we have ever needed it to. When the vacuum is removed from the charger and the trigger is pulled, it gives a running estimate of how long your vacuum session can be sustained as you go based on the type of floor and what power setting you have it on. The power settings are Eco, Auto/Med, and Boost. Eco is great for vacuuming lighter weight floor mats as it isn't so powerful as to try to suck up the mat itself (the suction adjustment on the cleaner head can also help fine tune for such mats). Auto/Med is great for just about everything else, it can easily go directly from the carpeted office, to the tile entryway, to the hardwood dining room, and it quickly adjusts itself appropriately. Boost is very handy for vacuuming a single medium sized room (maybe more depending on how you vacuum) very thoroughly, or for quick jobs in the car (also GREAT for those with kids). I have only had to use the Boost power setting a few times so far, and the countdown usually tells me I have about 12 minutes runtime when I begin. I have not yet run out of power on any job, and only drained it down to about 20% once on a particularly intense automotive cleanup. Obviously, this is not meant to last a full interior detail of a car while on Boost, but that's why we still have the corded vacuum for those occasional deep-cleaning-for-hours jobs, but in all other cases, this gem takes the cake! The included tools are sturdy and useful as well, we use the crevasse, stiff brush, and the mini motorized head most frequently. The only shortcoming is the lack of a flexible hose, but that can be easily remedied for a reasonable price as it is sold separately. Also, you may find it useful to purchase expansion pieces for storing the tools, the charger and vacuum only come with space to store four tools, and the Torque Drive we received included five and we added the hose as well, making six. Overall, we could not be happier with the purchase! Yes, it was expensive, but man! It is worth every penny!
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/04/2021
    Longevity
    Have a DC07 & still going strong,just bulky! This V11 torque drive hasn't let me down once. I can vacuum a 1100 square foot condo in 15 minutes & still have 50% power left. Awesome suction & canister is easier than ever to empty!
    MHamm
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/03/2021
    Great cordless vacuum
    Easy to use , less noise when used or a quiet machine that transition easily carpet to floor, emptying dirt on container seamlessly ...happy with this new purchase thus far.
    Seamless
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/21/2020
    Easy to maneuver
    I love my vacuum. I have two cats so I vacume my entire apartment every day. This vacume is light weight and has great suction so it makes it easy. I have reduced the amount of dust/pet hair in my house. It's easy to maintain and empty the dust bin. Also we bought the stand and it's perfect to hold a the attachments and keeps the vacume always fully charged. Love love love.
    Adamaria
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/10/2020
    Stain V11
    I bought this vacuum about a month ago and started using it right away. This vacuum is easy to use and attachments are great. There is no dirt anywhere on the brushes or hair and it is so easy to empty. I am so happy I purchased this vacuum. Also this vacuum is ideal if u have pets. Below I sent a photo of how clean the rollers are. It cleans itself. Love it, love it.
    Roseann
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/04/2020
    Fancy product, bad service
    When I first got this vacuum, I was very happy about it. It is easy to handle and light weight. However, after I used it for five months, problems seemed started. Finally, it stopped working over a month ago. I contacted the support and first they promised to send a replacement part. Then they promised to send me a replacement machine instead after I described the problems. After that, that was it. No reply after I sent my follow up requests five times. That is it. No more Dyson. It is the first time and last time I will buy Dyson. I promise.
    billch999