Customer reviews
3.45 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/29/2020
LOVE!
Aside from the negative reviews, this is a POSITIVE one! I was nervous about getting it delivered considering I had read that someone of the pieces were either missing or damaged upon arrival.
Everything was in the box, half put together, so I was eager to finish it. All materials were accounted for and the ride is better than I had imagined. I LOVE IT!
Kaitlin
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/28/2022
Hunk o junk!
Purchased and had delivered. Box was a little damaged but nothing concerning. When I opened the box the bike was half assembled ( rear tire and fender attached to frame). There was a big section of paint missing on the back rack, kind of like it was rubbed off while wet.
My worry started when the petals were wedged between the spokes. Nothing seemed bent but when I got everything out of the box the fender rubbed horribly on the back tire. I figured after everything was together it could be adjusted. My next big concern was when the front tire didn’t slide into notches on the frame easily as if something was out of alignment. Got everything together, could BARELY adjust fenders to not rub on tired. Pumped tires, and tried to spin the wheel, it looked totally warped! Both front and back tires scrub. Pictures do not really
Someone said a bike shop may be able to adjust but I think I’m just going to take it back. Sadly had to give my daughter a broken bike for her birthday
JJ253
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser05/15/2023Someone told me, ~"The FRAME looks ~SPOT WELDED!"~Sooo the 3 stars are for the bike just loooking like a beautiful bike. I was putting this bike together the rest of the way, and began looking at the joints. Every and I mean EVERY JOINT on this thing has some type of bubble like stuff around it. It doesnt look smoothly welded, it doesnt look seamless. I had someone look at it and they said, - THE FRAME IS BAD!!! It looks like it was spot welded and painted and that if I hit a bad bump it might just pop loose and fall to the ground. I tried looking at other Nel Losso aka "Luxury" bikes on the apps(Walmart, YouTube %26 other stores) and none looked like that. W H A T H A P P E N E D!!! SERIOUSLY WAL-MART what happened?!! I was getting this bike early to ride in the CicLAvia but now I could be hospitalized if I ride it. Im going to have someone bring me to Wal-Mart so that I can do an in-person exchange or do an in-person refund. Can I ever order something from you, Wal-Mart, and it looks like the picture, not used or fake? You can have someone bring a good new bike the same TYPE as I have and THEN take this one away. Oh, the tires, the basket and the pedals look good but I cant ride them on their own. The seat is questionable with the staples underneath on the unfinished seat cover. PicturesEvelina
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1.00 out of 5 stars reviewVerified Purchaser05/14/2023Can't just return its so ridiculous!Took 2 weeks to get here not bad except it came damaged and so it took several emails and phone calls to Walmart bc in the description of details of where the bike came from there weren't enough numbers in the phone number and they don't answer emails so several hours on the phone! Just to find out you can't just return and exchange it has to go through the return process and wait again!barbara
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1.00 out of 5 stars reviewVerified Purchaser05/12/2023Poorly made bikeSuch a beautiful bike but it was very poorly made. The front fender doesn't fit. The bike frame itself is not aligned properly causing the front tire to not be aligned. Mine had dents in the back fender and the tire seems to be popping out of the rim. Very disappointed in this product.Mariah
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5.00 out of 5 stars reviewVerified Purchaser04/24/2023Queen's Bicycle Race plays in the distance...I present to you my valiant steed, Sunnie Mae! I travel to and from work three days a week on my bike (10 miles one direction) and have yet to encounter any problems with the ride. On my route I go from sidewalk to road to dirt and this beach cruiser handles it all. The handle bars are raised for a comfortable riding position. The seat is wide, which I definitely prefer. The basket and cup/phone/key holder come with the bike.Mari
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1.00 out of 5 stars reviewVerified Purchaser04/23/2023HORRIBLE PACKAGING - DAMAGED BIKEI hope to come back to increase this rating, but not holding out much hope. The product arrived quickly. However, the box was left on the porch with a very large chunk of the box missing and someone tried to "repair it" by slapping one piece of clear shipping tape over the gaping hole! Surprisingly all pieces remained in the box, but the front wheel is severely warped and requires a call to Huffy to try to get a replacement part. Searching their website, the bike's model number doesn't event exist, so I'm not expecting much. Very frustrated that FedEx left a package in this condition but even more frustrated that items weren't better protected within the box. Maybe if the parts were protectively wrapped and the packaging included sturdy protection inside, the parts wouldn't be damaged. Fingers crossed it's not an incredibly difficult process to get a replacement tire.Stephanie
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2.00 out of 5 stars reviewVerified Purchaser04/17/2023Heather
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5.00 out of 5 stars reviewVerified Purchaser03/23/2023Overall I know that I’m going to enjoy my new bikeI love the color and the size of the seat it’s comfortable. But couldn’t ride it immediately because it was missing the seat lever components. Nuts washers etc see picture below didn’t have the parts to screw on the end of it to keep the seat from movingLove
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5.00 out of 5 stars reviewVerified Purchaser03/20/2023I love this bike!I’ve always wanted a Beach Cruiser and especially in my favorite color. Found this beauty at my local Walmart and had to buy it! It was the last one in stock too! The different shades of blue are so pretty. I got a lot of compliments on the color and the retro style, while riding my bike around. Front basket is very sturdy and holds a lot of stuff. Rear rack is handy and seems sturdy too. Brakes are a little weak, but that’s probably because it’s a cruiser and not a mountain bike. The seat is super comfy while riding. Overall, I haven’t had any problems with it and I’ve been riding it for weeks! I’m 5’5 and weigh about 135 lbs. I definitely recommend this bike!Tia
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1.00 out of 5 stars reviewVerified Purchaser10/14/2022rusty bikeBike arrived put together and completely rusted over, paint peeling off and the paper on the wheels yellowed and falling apart. looked like it had been outside for a year. walmart was very quick with my refund though.Kimberly
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1.00 out of 5 stars reviewVerified Purchaser08/28/2022Hunk o junk!Purchased and had delivered. Box was a little damaged but nothing concerning. When I opened the box the bike was half assembled ( rear tire and fender attached to frame). There was a big section of paint missing on the back rack, kind of like it was rubbed off while wet. My worry started when the petals were wedged between the spokes. Nothing seemed bent but when I got everything out of the box the fender rubbed horribly on the back tire. I figured after everything was together it could be adjusted. My next big concern was when the front tire didn’t slide into notches on the frame easily as if something was out of alignment. Got everything together, could BARELY adjust fenders to not rub on tired. Pumped tires, and tried to spin the wheel, it looked totally warped! Both front and back tires scrub. Pictures do not really Someone said a bike shop may be able to adjust but I think I’m just going to take it back. Sadly had to give my daughter a broken bike for her birthdayJJ253
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1.00 out of 5 stars reviewVerified Purchaser09/28/2021Substantial DAMAGE /cheapBought this bike online and took forever to arrive-delivery date changed three times!! When it finally got here I found several scratches on the frame of the bike. Putting it together two import nuts/screws were missing (I had to jimmy-rig it) and the basket was crushed and had a huge dent in it.joycline
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5.00 out of 5 stars reviewVerified Purchaser04/29/2020LOVE!Aside from the negative reviews, this is a POSITIVE one! I was nervous about getting it delivered considering I had read that someone of the pieces were either missing or damaged upon arrival. Everything was in the box, half put together, so I was eager to finish it. All materials were accounted for and the ride is better than I had imagined. I LOVE IT!Kaitlin
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5.00 out of 5 stars reviewVerified Purchaser04/05/2020Love this bike!This bike is super cute and actually not so hard to put together. The most difficult part was tightening the seat mount so that it wouldn't slide down, it was only physically difficult though. Just had to put some strength to get the clamp to close. I don't have a lot of arm strength and I was still able to do it with some determination. There is a video by Huffy on YouTube with step-by-step on how to assemble this specific bike, which helped since the instructions that come in the box are pretty generic. Overall, I love this bike! Especially for the price! Love that it has accessories included so I don't have to purchase separately. Rides well, coasting brakes work well, no issues so far and I've taken it out every day. Mine did not come with any dents like I saw on other reviews. I'll also add that I live in a place with lots of inclines and hills and this bike holds up just fine, obviously just have to put more effort into pedaling uphill since it's a single-speed cruiser made for flat ground.Addie
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5.00 out of 5 stars reviewVerified Purchaser05/04/2018Very pleasedLove my bike! It's pretty basic in its functionality, and that's just what I was looking for, not really having bikedsince I was a kid. It looks amazing, and I had very little difficulty putting it together myself. Delivery was even sooner than quoted!Bethany Z
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5.00 out of 5 stars reviewVerified Purchaser03/06/2017OMG its so cuteThe blue is perfect. Its a retro shade that goes great with the retro style. I ordered online & picked up in store just in case something was missing. It took a week for them to put it together which was frustrating but as soon as I saw it I was over it... I ride it daily nowBrandyS
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4.00 out of 5 stars reviewVerified Purchaser08/29/2016Perfect for Cruising to the BeachThe bike arrived at Walmart & was assembled there. A piece in the expandable rack was missing upon arrival & the frame had a minor scratch. I was given the option to exchange or take a 15% discount. I went with the discount. Color scheme is a great combination ! Already received several compliments. Only complaint is the seat. Due to the stitching, it is somewhat uncomfortable to ride on in shorts or beach cover up. But love the bike overall !Beachgrl
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5.00 out of 5 stars reviewVerified Purchaser06/13/2016What A Classic BeautyThe color is even more beautiful than the picture and the ride is so smooth. I love all the details right down to the basket and cup holder. When I wheeled it through Walmart after they assembled it for free you should have seen the people look and smile. I highly recommend this bike to all who love a great bike ride with comfort and a lot of quality behind the Huffy name!Patty
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4.00 out of 5 stars reviewVerified Purchaser10/08/2014Great bike!Building this bicycle was terribly difficult--more so than I had expected! I had the bike shipped to my home so that I could assemble it and from the moment i saw the beat up box I was delivered I knew something was off. When I opened the package it became obvious my bike had been a returned one and I had not been made aware of this. There were light scuff marks on the bike and some of the pieces. The packaging materials were all clearly not from the original manufacture and get this-- it even came with an extra cup holder. I was pessimistic but began building and no pieces were missing surprisingly!! Fender wouldn't align itself when done correctly and I had to maneuver a bit to get it right. I'm 5 feet tall and this bike is a little high for me, with that being said I have no trouble riding it. Basket bent from leaning the bike on the bike rack--i bent it back into place so no worries! Great bike, love the color, the white wheels and the cup holder!!xtangerine14
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5.00 out of 5 stars reviewVerified Purchaser06/29/2014Beautiful BikeThe color is gorgeous, I love the big tires with the cream colored sidewalls, the basket on the front is very nice, the rack on back extends to 19 inches and the seat is super comfy. I had it shipped to the store and they assembled it for me for free. I got compliments as I was wheeling it through the store. The photo is with my dog in the basket, I think I need a bigger basket! lol!Cherokeerox
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5.00 out of 5 stars reviewVerified Purchaser03/30/2014Love this bike!This is a great price for this bike! I searched all over and I love the color and the seat is really comfortable! It was a little difficult putting together so I had my husband do it:) super comfy ride! I have lower back problems and this bike doesn't put pressure on my lower back.Ethansmom444