Customer reviews
4.06 out of 5stars
(17 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
06/22/2022
Good Buy!
First and foremost I want to commend Customer Service for a job GREAT done!! When I found out I was missing a piece I immediately called Customer Service. They said the part may take some weeks to get here but they assured me they would send it when it shipped in. Throughout the waiting process they answered my delivery questions promptly and professionally. It did take a few weeks but an email came in with the tracking number and now all is well.
The patio set works perfectly for me. Not too crazy about the 2 decorative throw pillows so I made new covers for them and it worked out nicely. Comfortable, easy to clean, I recommend this patio set.
Unknown
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/30/2020
Cherie
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser08/02/2022So Happy with We Purchased this Patio Set!I LOVE my SEGMART Outdoor Patio Deck Sectional Sofa Set. Early every morning I let the cat out and take my coffee outside to sit on my SEGMART sofa. The cushions are firm and very comfortable. The set is gray, not beige, but I like how the color looks with our other outdoor furniture. When it “rained” several days ago, the water just rolled off the pillows. I like how I can arrange the furniture in different configurations. I'm not a handyman so my neighbor put the set together for me. I'm so happy with this set. I'm really glad we purchased it!Suzanne
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5.00 out of 5 stars reviewVerified Purchaser07/06/2022We love it.We love it. It was only missing one screw and that's not enough to lower my review, the set is still very sturdy. It fits our deck nicely and now we can lounge out back there and really enjoy our new house. Seats are a little low but we're all shorties in this family lol so no biggie. Throw pillows are lacking significant puff but those can easily be replaced down the line. Assembly was easy once you got the hang of it, remember not to tighten any of the screws until you have the piece assembled.Unknown
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5.00 out of 5 stars reviewVerified Purchaser07/06/2022Best priceBest price I could find anywhere for a set this large and I could not have asked for better packaging, shipping or directions! The wicker and cushions all appear to be high quality and I expect them to last a long time. All pieces fit together properly, holes all aligned, etc. Having a table that can alternately be a cushioned ottoman is a big plus! Highly recommend!Carr
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5.00 out of 5 stars reviewVerified Purchaser07/04/2022very sturdyThis item was very sturdy and really nice looking. I saw saw a few reviews that said it was hard to assemble. I disagree Like most products, you have to have a little patience. I will admit that the included tool could be better. If you take the time to get a hex key on a socket, you could assemble in 15 min probably. Also, you should only start and snug the bolts at first and go back and tighten at the end to give the product room to shift. This allows all the bolts to line up with ease. All the bolts are the same size, which enhances the ease of assembly and all panels are clearly labeled. I would recommend this patio set to everyone.angelica
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5.00 out of 5 stars reviewVerified Purchaser06/27/2022This is a great set for our deck and patioThis is a great set for our deck and patio. I'm really surprised at how good the quality is for such a low price. It is about a third of the price we paid for a similar set last year at the same quality and comfort. Assembly took about an hour, mainly because there are just a lot of screws for each piece. But the instructions were easy to follow and everything fit really well. The package also came really well put together and all the parts were intact and protected.Kayla
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5.00 out of 5 stars reviewVerified Purchaser06/22/2022Easy to assemble and sturdy furnitureI was pleased with this purchase. The item came in 4 boxes and easy to follow instructions. It took me about 40 mins to assemble all the pieces together and ready to sit and relax. The furniture is quiet sturdy as well and the pillows are soft. I would recommend this set to anyone looking to get an outdoor patio set. This fit perfectly under my new 12x12 gazebo that I just built.Unknown
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5.00 out of 5 stars reviewVerified Purchaser06/22/2022Good Buy!First and foremost I want to commend Customer Service for a job GREAT done!! When I found out I was missing a piece I immediately called Customer Service. They said the part may take some weeks to get here but they assured me they would send it when it shipped in. Throughout the waiting process they answered my delivery questions promptly and professionally. It did take a few weeks but an email came in with the tracking number and now all is well. The patio set works perfectly for me. Not too crazy about the 2 decorative throw pillows so I made new covers for them and it worked out nicely. Comfortable, easy to clean, I recommend this patio set.Unknown
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1.00 out of 5 stars reviewVerified Purchaser06/09/2021trent
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5.00 out of 5 stars reviewVerified Purchaser12/09/2020The cushions are very thickThe cushions are very thick, and the armrests of the sofa look relatively thick, and the overall coordination. It looks more business atmosphere. The texture of the coffee table is good!N-Kanakaole
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5.00 out of 5 stars reviewVerified Purchaser12/01/2020Comfortable and stableThe rattan sofa is very good, comfortable and stable. It is too comfortable to sit on and chat and drink tea. At first, I didn't have much hope for the online shopping. I didn't expect this online shopping to be super successful. The customer service is very responsible and strictly controls the quality. , Come here to buy it next time.Davila
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5.00 out of 5 stars reviewVerified Purchaser12/01/2020It's so beautifulIt's so beautiful, and it surprises me a lot. Thank you for your enthusiastic customer service. She patiently answers all questions.Michaelle
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3.00 out of 5 stars reviewVerified Purchaser09/22/2020Read the fine print before you spend time on thisThis set will take you about 8 hours to put together. Some of the seats do not set up level, so keep that in mind when putting together. The seats do not attach to each other so they will slide around when you sit on them. The back cushions serve no purpose - you will need to purchase other cushions for back support. **This item is through a third-party Walmart vendor. The company will try to refuse a return of this item!erin
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2.00 out of 5 stars reviewVerified Purchaser09/12/2020Shop AroundThe bank of the couch is very low and uncomfortable. The construction was very poor and multiple peaces broke. The look is very nice.Jamie
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1.00 out of 5 stars reviewVerified Purchaser08/30/2020Cherie
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3.00 out of 5 stars reviewVerified Purchaser08/08/2020good value, FRUSTRATING ASSEMBLYI would have given this a higher rating but the effort it takes to put this all together almost made us box it all back up and return it. In total, we spent nearly 5 hours on assembly because the slots didn't line up to get the screws through, the areas you must get your hands in to place some of the screws are very, very small, and the whole thing relies on an allen wrench for assembly. If you don't have the allen wrench drill bits to attach to an electric drill (we did not at the time), be prepared for lots of frustration.bargainmom77
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4.00 out of 5 stars reviewVerified Purchaser07/15/2020Nice sectional for the price but had some issues.This was a great outdoor sectional for the price. However, when we took the pieces out of the box to put it together the chemical smell was overwhelming. Apparently wood and wicker furniture are packaged with a formaldehyde preservative. It was overwhelming. Since its outdoors it took about 10 days to dissipate. The back pillows are a little thin so when you lean back on the couch you can feel the hardness of the wicker. We purchased some extra throw pillows for this purpose. The assembly had a mild amount of difficulty. My husband used a power screw gun with allen key adapter, which made it significantly easier to put together.Marlo
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5.00 out of 5 stars reviewVerified Purchaser05/02/2020Richard