Back to Roku Ultra | Streaming Device 4K/HDR/Dolby Vision, Roku Voice Remote with Headphone Jack, Premium HDMI® Cable

Customer reviews

3.77 out of 5stars
(22 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/29/2021
Happy Senior!
Solidly made. Easy setup. Im not tech savvy by any means but this was EASY! The voice remote is intuitive. Screens are easy to navigate. Everything works seamless together. The only thing I would ask for is to make the remote less slippery and have some buttons backlit to see at night. Those are just a wish list.
Lynn

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
04/23/2021
Roku Ultra 2020 has a problem- don't purchase
purchased a ROKU Ultra 2020 in Feb - worked fine for a while - now have a Roku 020 error screen every 20 min or so - My TV is 6 month old 86 inch LQ TV - so latest greatest - so far Roku support has refused to replace it. Would not recommend purchase of this Roku Ultra device. Have had great success with other Roku products but not this one.
Gary
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    03/01/2022
    Do not buy this! The remote eats batteries weekly or more. When watching tv under another format such as antenna the roku channel still plays through the remote earplug even though i am not using the Roku. It is a defect on the manufacturers part the the earplug continues to play Roku even when watching else. They made promises to send new remote. Then made some suggestions. To date, no remote came and their suggestions do not work. DO NOT BUY!
    DEBORAH
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/04/2022
    excellent
    We like the way it works ..the only issue we have is that our smart TV has a Roku app and now we have to use 2 remotes. The reason we bought the Roku Ultra is that it has the wifi capability for my husband who is hard of hearing to use headsets to watch TV. That helps me because he used to turn the tv up extremely loud in order to hear it...now I can enjoy silence again.
    MimiSue
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/31/2022
    NOPE
    It didn't work from the beginning Sony tv reboots for no reason after powering it on Computers are glitchy multiple other problems I replaced my router thinking that might be it I searched for answers and help everywhere I soft reset my TV I soft reset the Roku rebooted and factory reset the new Orbi router twice and factory reset all but the computers. Disconnected the ROKU and everything works fine.....but there is no warranty after 30 days through Walmart The protection plan I purchased through Walmart wouldn't cover it because of the manufacturer's warranty of a year but for replacement or repair only with ROKU and they won't take my call or let me file a claim online I only get error messages. If I ever purchase another ROKU it will be through Best Buy or a company that stands behind their warranty
    Rebecca
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/15/2022
    ?? ROKU ULTRA STREAMING DEVICE...Mixed feelings
    Would of given it a 5 but i dont understand what is going on with my Roku. I was streaming free movies off my RedBox App and everytime it would get to where a commercial was to be it would stop playing. I would have to back out of it. Then hit play movie and it would resume where it left off. Is that normal my other Units dont do that?
    MaryJE
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/15/2021
    Great ROKU streaming device that was on sale!
    This is our third ROKU streaming device in the last 11 years. We decided to splurge and get the top of the line of ROKU and to make it better it was on sale! Our other ROKU worked fine but the remote had died and there was no reviving it. We HAVE to have a ROKU remote with headphones. Years ago, I think they all had headphones but now only two or three devices have them. Anyway...this has all the features we wanted and then some.
    maxx2200
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/31/2021
    Best yet! Cheaper than a new tv.
    So much faster than my "old" Roku 3920R that I only got about a year ago. The remote is bigger, heavier and more solid too. The earbuds work great when plugged in to the remote. The remote also controls the volume of the TV (even when watching antenna TV and not using the ROKU) and the power button shuts down the TV too! No over-heating problem like I had with the 3920R and ESPECIALLY the older purple Roku Stick 3500X. I had to put a small fan on that one or it would not stay connected to the WIFI.
    twitterisfortwits
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/29/2021
    2nd thoughts
    We purchased this because we had the impression that you can pretty much watch anything you want on it but you can't you cannot watch YouTube you cannot watch most channels without paying you can get news free but it's actually the news that's already been on the air so it's not real current news I would not make this decision again but it's up to you.
    spendtoomuchmomma
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/29/2021
    Happy Senior!
    Solidly made. Easy setup. Im not tech savvy by any means but this was EASY! The voice remote is intuitive. Screens are easy to navigate. Everything works seamless together. The only thing I would ask for is to make the remote less slippery and have some buttons backlit to see at night. Those are just a wish list.
    Lynn
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/24/2021
    Happy with the Roku Ultra 2020
    Very easy to set up and use. Although trying to select letters and numbers for passwords or usernames is a little cumbersome. The speed of response is faster than other devices we've used for the same purpose. I would recommend this device to my friends.
    CountryMum
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/23/2021
    Roku Ultra 2020 has a problem- don't purchase
    purchased a ROKU Ultra 2020 in Feb - worked fine for a while - now have a Roku 020 error screen every 20 min or so - My TV is 6 month old 86 inch LQ TV - so latest greatest - so far Roku support has refused to replace it. Would not recommend purchase of this Roku Ultra device. Have had great success with other Roku products but not this one.
    Gary
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/12/2021
    BUY A ROKU AND SHOP AT WALMART!
    ROKU is the ONLY WAY to watch TV! Small user friendly voice remote and outstanding interface make watching Television anew!! Great FREE programming! Everyone needs a ROKU! Way to go WALMART - delivered in one day (Sunday)! Give Amazon that much needed competition!
    scott
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/06/2021
    I recommend this product.
    I have a cheaper Roku Express and we really like it and we wanted another one for our second TV. I estimate I save about $600 to 800 a year getting rid of DirecTV and switching to YoutubeTV and Roku. We bought the Express because it was really cheap and we didn't know if we would like it. I would recommend anyone wanting to buy a Roku to spend the extra money and get the Ultra instead of a cheaper one. We have had our Roku Express for over a year so my review of Roku is made with a lot of experience using it.
    GaryA
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/18/2020
    Elderly compatibility is excellent, easy to use
    I love everything about it. Its small so it takes you little room. It was ez pz to set up, less than 5 min. It takes longer to read instructions than setting it up. No wires except one to plug into tv. Very simple to use for elderly people. Great variety of movies n TV shows. Love the oldies movies. Cartoons to westerns! A huge variety of free popular channels that are on satellite tv too. Some I didnt even know about. Peacock, a new one, too. Adding HBOMAX was a HUGE plus. A friend who has been using Roku for several years, loves it and highly recommended the Utlra. We love it. The price was a very good price, $49.00 Black Friday price so I bought me the ultra and my daughter and grandson the Premiere each for $24.00! Seriously, it costs that much just to rent or buy a movie online! So whats to lose! Im still exploring the whole Roku experience. I have only had it about 2 weeks. We live in an rural area where we have to have satellite to get local channels and so this just adds to our selections of what to watch. I am 66, technology savvy most of the time but my husband, who is 71, is not. Since he had his stroke, he is even more challenged. So I had to have something that he could watch and not be complicated to use. It works perfect. I want to thank you again for adding HBOMAX. it will add so much more enjoyment to our stay at home lifestyle. The only thing I would like is to be able to watch it on more than one TV like DTV.
    outback84069
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/18/2020
    Really, Really good media player
    I have used a Roku player for several years, and decided to upgrade to the Ultra Roku player. It works great. Very easy to use, and doesn't forget my logins or passwords when the power goes out. Great video streaming on 4K TV. Picture quality is excellent.
    Owls
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/15/2020
    Great Device
    Bought this Roku because the smaller version kept buffering and dropping out. Tgis was supposed to have better wifi range and it definitely seems to do the trick. As with other rokus, the biggest flaw is you can't turn it off. It will go to Screensaver mode, but stays on and gets super hot. The remote has a poor location for volume controls as it is on the side of the remote, causing you to mute or change volume when you are trying to grip the remote. A strange design flaw. Otherwise I love it and it serves its purpose.
    eddie
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/06/2020
    A Great RoKu Upgrade
    The Rolu Ultra 2020 is a great upgrade if your looking for a Roku. I upgraded from the Roku 3 and this is a big upgrade. The apps are way snappier and load so much quicker with no long pauses while the player downloads app content. The quality seems good too, as the pictures all look better in my opinion. The remote is a nice step up from the base roku. I do wish the voice commands worked better but it sure beats typing the majority of the time.
    carnini
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/27/2020
    Roku is a good but pushy company
    I ordered this and sent it back the next day. Walmart was excellent about the return. I would recommend this product. Particularly because it has a headphone jack for private listening and not all TVs do these days. It also has a plug in for direct ethernet connection. To me, wireless streaming connectivity is always going wonky and you constantly have to reset it. With direct wired that is almost never an issue. BUT it still performs wireless if you want. I bought this to replace an aging Amazon Fire TV unit. What put me off was that ROKU was very pushy about using their company and their technology up front. It was a real hassle to transfer some of my accounts from Amazon Fire TV to Roku. So I rapidly fatigued of doing so and hooked my Fire TV box back up and sent the Roku back. But that does not mean I would not recommend this product. It worked. It was bright and engaging. And it worked lightning fast. And the remote was very intuitive. The phone ap also worked excellently. My problem with it was I was simply too lazy and set in my ways to get used to a new and improved unit.
    RogerB
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/19/2020
    Wish I'd Gone Roku Long Ago!
    Streaming video was a bit intimidating for me to consider as previously I've had TV service via cable or satellite for many years. But when I considered the escalating costs of my most current satellite service, I decided to cancel that service and try a streaming device. With a little trepidation, I began researching online and decided on a Roku Ultra after weighing many good reviews from professionals as well as customers. I am very happy with my choice. After initial cost of the device itself, the cost of TV viewing will be much more cost effective, or even nil, according to my choice of channels. And for anyone who might be hesitant because, like me, they have no one to help with the set up, you can do it. I received my second Roku Ultra today and had it set up in less than 15 minutes.
    kaylinky
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/01/2020
    If your tv does not have a hdcp 2.2 hdmi port this box will not work properly with your tv I bought my tv in 2018 it is a 4ktv 60hertz and was very disappointed the key word is 2020 if your tv is more than 2years it probably want work properly Walmart should make clear in the add
    granville
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/27/2020
    Audio issues, don't waste your money/time!
    Walmart did a great job delivering the package as promised within 2 days! The audio is intermittent on the Roku. Tried factory reset but didn't help. Tried contacting Roku support but there's no number, just online form. Very disappointed in the product.
    Sonal