Back to GOTRAX SRX PRO 8.5" Bluetooth Hoverboard - UL 2272 Certified Off Road Hover Board

Customer reviews

3.08 out of 5stars
(13 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
12/26/2021
Fun and nice looking
My family has only had the hoverboard a few days but we are obsessed! It's fun to ride, was easy to figure out. We love the lights and Bluetooth too. We are definitely enjoying it.
Nenaben

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
07/13/2021
Ran then quit!
I purchesd this for my sons birthday. I made sure it was charged before he opened his gifts. He rode it all of 15 mins and it shut mid ride and won't turn back on. I have emailed the company and if the rectify the situation I will update my review. It is very well built, heavy duty, and packaged well. Not sure if it's a wiring issue or what. Not happy it only lasted 15 mins with what it costs.
Yummy
14 reviews
Filter by:
Sort by:
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/02/2022
    Broken. Wont turn off after 1 hour of lite use.
    We had just opened it today and its already broken after 1 hour of use in the house. It will not shut up and constantly beeping. Cant pick it up without it spinning uncomfortably. It will hurt you. Its very heavy.
    Samita
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/30/2021
    Kids are thrilled.
    Kids are enjoying however they do not want to function toward the higher weight limit that my son falls well into. Also to new to tell the durability of them for my preteen grandkids.
    CDP61
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/26/2021
    Fun and nice looking
    My family has only had the hoverboard a few days but we are obsessed! It's fun to ride, was easy to figure out. We love the lights and Bluetooth too. We are definitely enjoying it.
    Nenaben
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/11/2021
    Terrible battery and customer service
    This is a great product. The only problem is it worked for about 3 months before it stopped charging. When I contacted the manufacturer they originally said I could return it and provided me with some information to do so. When I emailed them back with a couple of questions they stopped responding. I then called to talk to someone and they were not receiving calls due to the pandemic. I proceeded to email a couple more times with no response. Thank goodness I purchased the extended warranty.
    josh
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/31/2021
    Easy to ride with plenty of cool features
    As a beginner to this I found this pretty amazing. Was pretty easy to learn and I was scarred of not being able to keep my balance but the board dis most of the work for me. Took me a while to reach higher speeds but once I got comfortable it got easier. The light are cool and having a speaker incorporated it is even cooler. The wide tires did help with control and riding even in the backyard on the grass and wasn't a rough ride as i was expecting. Battery last enough for a ride even with the music on. it takes a while to charge due the large battery but i usually leave it overnight and have it ready for the day. It does feel heavy and well built. My younger cousins love it more than I do
    elena
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/13/2021
    Ran then quit!
    I purchesd this for my sons birthday. I made sure it was charged before he opened his gifts. He rode it all of 15 mins and it shut mid ride and won't turn back on. I have emailed the company and if the rectify the situation I will update my review. It is very well built, heavy duty, and packaged well. Not sure if it's a wiring issue or what. Not happy it only lasted 15 mins with what it costs.
    Yummy
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/12/2021
    Fun and Smooth!
    Got this hover board for my niece and she's liking it. It moves as fast as she wants it to and she's an amateur. It lights up as well. It was easy to use and glides smoothly. She said that she has to retain her balance. It's a good gadget for balancing and fun to use. She uses it to go to the neighborhood park quickly.
    Dana
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/14/2021
    Disappointed with this product. The left side of the hoverboard started beeping and the light turned red the second day my daughter used it. Tried recalibrating at least 6 times, no help. Luckily we were able to return it to Walmart and ordered a Jenson one instead.
    Jeff
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/04/2021
    Great hoverboard for young rider
    My granddaughter was able to ride after about 15 minutes. Worked fine on grass, gravel and sidewalks Blue tooth connection worked like a charm
    bemmons
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/09/2021
    Awesome
    Love it ! Got for 5th Birthday gr. daughter but I also got an attachment seat and MAN that's Cool ! That way she can use the seat until she learns to bal. on board alone. she loves it.
    Madgrandma
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/01/2020
    Won't shut off, not child safe, great otherwise
    I don't usually leave reviews but want others to beware before spending $150. This hoverboard worked great for about two months until it wouldn't shut off. I had to take the cover off and disconnect the power wires to get it to shut off. When I did there were two small screws that fell out of the side where the battery is so not sure what those are supposed to be for. I have tried recalibrating it 10 plus times since that seems to be their only solution and still have the same problem. Tried finding replacement parts and the only thing I can find is a battery. Definitively seems like something is out of sync since it wants to take off as soon as you turn it on, and probably the reason it won't shut off. Hoverboard works great if your willing to disassemble it every time you turn it on but not really safe for kids.
    Lacey
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/06/2020
    Frayed wire in wrong place, lasted four months
    Quit working after four months. Frayed wire not with the other wires, but right under the top where it would get a lot of wear.
    Christian
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/21/2020
    Exceptional device. Reasonably priced.
    You cannot beat the quality and dependability of this hoverboard at any price. I purchased this for my 7 year old daughter and she absolutely flies around on this thing! I had to get one of my own to beat her of course. After several purchases from various manufacturers I have decided to get one like hers. Easy to operate. Never required any calibration. Stable platform. It just works as you expect it to.
    robodoc9301