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3.18 out of 5stars
(45 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
01/13/2023
Worth every penny…
Compared to Onn and Hisense no match at all. Easy setup with phone. This was the best upgrade from pervious purchase. Also the sound bar adds that theater experience…
Nidra

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/13/2020
Walmart delivered Broken TV
I got the package sooner than I expected and the package is not damaged. But the TV has crack in the left-bottom coroner. It don't look like the issue is with deliver and I am guessing the TV was cracked or broken before the package. I am not very happy for wasting my time and energy on the process.
ammanuel
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    05/19/2023
    No Alexa App :(
    So I got this TV during the holiday time and I thought it came with the Alexa app(it doesn't) you can't even download it either. Guess, I should've done better research but you can however setup Alexa to turn the TV on/off but not control the apps/channels. Oh yea %26 The pictures periodically show with color distortion. FYI if this an issue for someone interested in buying. If anyone knows how to setup alexa to control channels. Feel free to comment lol thanks!
    Kenya
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/26/2023
    Lovely TV good delivery
    like the speed of order and well boxed no damages and kept me informed. Did not like the easy checkout on my order as skipped over offering me to buy insurance on my TV and when I called on same day to have it added onto order was informed could not be done. Love the TV good colors and clear picture. I did not realize not Roku was my error as thought being a smart tv would not need 2 remotes to stream but can get channels alright so happy except some shows have lower volume and I have set it on loud settings already.
    Priscilla
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/16/2023
    I received the tv, the box was slightly damaged however when I opened the box, set up the TV it had a deep scratch in the middle of on the screen and several small scratches on the top left corner.
    Shana
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/27/2023
    Line running up and down the length of the TV
    Got this bad boy three days ago. When unboxing I noticed, there was a line going across the film protecting the TV screen. But once I pulled the film off, there did not appear to be any damage. Fast forward to three days later … now I’m seeing this black line, running up and down the entire length of the TV. Needless to say, I’m very upset. Other than this issue everything else about the TV is great. Including the built-in speakers they’re excellent and the picture seems to be very clear otherwise. I fear that this is just going to get worse and snowball. if I’m able to update this later, I will.
    YoMomma
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/05/2023
    Broken out of the box
    Does not light up except in the middle spot but even then it is very hard to see anything. So it's complete junk. Was very carefully with this tv as we were aware how large it was. Very carefully and when carrying it up to the apartment and even when taking it out of the box. Followed instructions on how to properly handle the tv and it still is still not working at all. I am very very disappointed by this. It was delivered with a 3rd party delivery service. It was no major mailing company like USPS, UPS or FedEx. It was like Uber but for delivery. It was a very strange delivery process and I wouldn't be surprised if it got damaged by some random person delivering huge packages that wasn't properly trained. That or they just sold me an already broken TV. I had concerns once we laid the tv down and saw a bunch of dust all over the back of the TV. Brand new items should not be covered in dust. Over all not happy at all!
    Jennifer
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/05/2023
    Broken out of the box
    Does not light up except in the middle spot but even then it is very hard to see anything. So it’s complete junk. Was very carefully with this tv as we were aware how large it was. Very carefully and when carrying it up to the apartment and even when taking it out of the box. Followed instructions on how to properly handle the tv and it still is still not working at all. I am very very disappointed by this. It was delivered with a 3rd party delivery service. It was no major mailing company like USPS, UPS or FedEx. It was like Uber but for delivery. It was a very strange delivery process and I wouldn’t be surprised if it got damaged by some random person delivering huge packages that wasn’t properly trained. That or they just sold me an already broken TV. I had concerns once we laid the tv down and saw a bunch of dust all over the back of the TV. Brand new items should not be covered in dust. Over all not happy at all!
    Jennifer
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/03/2023
    Happy customer.
    I ordered online and had shipped to my home. Box arrived intact with no sign of damaged. Tv was packaged perfectly for a fragile item. Color is great I have no complaints. The sound increases to 100. I do feel the speakers are on the low side. Playing music and certain shows you would think that on 100 it would be blaring. I'm thinking of buying a sound bar to achieve a better sound system. I love the Samsung brand. This is my second tv by the supplier both bought at Walmart. My curved Samsung I had for 3 years broke due to human damage but worked excellent before it was broken. This 65” was its replacement and I'm happy yet again.
    Brittany
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/03/2023
    Happy customer.
    I ordered online and had shipped to my home. Box arrived intact with no sign of damaged. Tv was packaged perfectly for a fragile item. Color is great I have no complaints. The sound increases to 100. I do feel the speakers are on the low side. Playing music and certain shows you would think that on 100 it would be blaring. I’m thinking of buying a sound bar to achieve a better sound system. I love the Samsung brand. This is my second tv by the supplier both bought at Walmart. My curved Samsung I had for 3 years broke due to human damage but worked excellent before it was broken. This 65” was its replacement and I’m happy yet again.
    Brittany
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/13/2023
    Worth every penny…
    Compared to Onn and Hisense no match at all. Easy setup with phone. This was the best upgrade from pervious purchase. Also the sound bar adds that theater experience…
    Nidra
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/04/2023
    lasted 11 days
    I received this TV for Christmas and it wasnt bad for 11 days. I turned it on the 11th day and a separation/line 3/4 of the way up on the screen. From that point down there is a clear quality issue... The TV was not that bad. brightness in HDR was definitely bad but playing xbox games looked really good. If you choose this TV, definitely purchase extended insurance. I may have received a bad one.
    Todd
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/02/2022
    Apt Dwellers: Don't Buy TV for Delivery
    Walmart left my tv in the lobby of my apartment building. Fed Ex said they don't need bring up to apartment. I had to lug to elevator and down hallway. After I opened, there was crack on screen. Had to repack and schedule return pickup.
    SY
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/20/2022
    Nice Samsung with perfect picture quality
    I love the flat screen and bought it at a reasonable price. Samsung is my favorite brand. I just wish I could locate regular channels. I have the air antenna but only 4 regular channels come in.
    Gee
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/21/2022
    RUN AWAY
    Nightmare! white blurred spots. Samsung sent out techs to replace display. only they broke the back cover, shorted out the circuit board, and replaced the display with one that looked worse. 2nd warranty ticket, tech comes out, orders replacement parts, and before the chance to repair it, Samsung canceled the ticket and only offered a refund. Refund requires that I make an appointment to have TV picked up, then they will issue me refund that will take 7-10 days. HUGE inconvenience to me (let alone the hours I have spent on the phone). And, leaving me without a TV until the refund comes! Run! thats all I can say. I will NEVER own another Samsung product ever again.
    Scott
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/20/2021
    awesome tv while it works
    5 months in and a green dot appeared on the screen accompanied by a line going all the way across and now samsung won't accept my online receipt as proof of purchase, and no nothing hit it either the screen is pristine not a single mark on it it literally popped up while i was watching it
    Rick
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/17/2021
    Cracked Screen
    Ordered the tv for an early Christmas present, pulled it out of the box and the bottom of the screen is cracked!
    CLR
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/01/2021
    Great upsizing tv for the price , picture quality excellent EXCELLENT-for the price . Easy setup , purchased Omni adjustable wall mount along with tv , that worked perfect as well. So far very happy camper here.
    Joey
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/22/2021
    TV is fine, software is not.
    bought the tv almost one year ago to the day (nov 30th, 2020). the tv is now stuck and say it needs updated by a usb drive. i've tried over and over to put the current firmware onto a usb drive and to get it to repair or reboot and apply it. no luck and samsung support hasn't been able to help so far. pretty annoying that a firmware update that should be taking place in the background somehow is corrupt? can't even change inputs to roku or a game system.
    Kyle
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/16/2021
    Excellent goods, excellent service! Keep it up!
    I think the TV has a excellent value of price and quality for specifications presented. Picture, sound - everything is at a high level. The TV is easy to install and configure. My first impression: I am happy I bought it. Extremely recomend it. I would also like to note a good service of delivery, arranged directly from merchant. Item was delivered in excellent condition with step by step notifications. Five Stars for everything, guys. Keep it up!
    Henry
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/10/2021
    HDMI imputs came DAMAGED.
    Pro's: 65" - Thim - Light weight Con's: -HDMI imputs do not work -Does Not stay connected to Wifi -Takes long to turn on/Load -Impossible set up Exchanging. If the next one is a Dub, then I'll return all together. Mind you we picked it up, now have to drop it back off and do this all over again.
    EnvyIzGranted
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/07/2021
    Great sale on this TV on November 2021
    The picture is great! If I have any dislikes later on I will up date
    Leslie