Back to NapQueen Victoria 10" Medium Firm, Hybrid of Cooling Gel Infused Memory Foam and Pocket Spring Mattress, Queen Size

Customer reviews

3.71 out of 5stars
(34 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
11/10/2022
Good quality!
Good quality hybrid mattress! Has a medium firm feel and provides great support. Didn't need to wait for 24 hrs to rise to 12" as it does so very quickly.
Richard

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
07/13/2022
WTHeck!!!
Well I'm not sure how the mattress actually sleep since it just arrived today, but the box was all ripped up and even missing part of it on one end, the mattress appears to still wrapped in plastic, but we will see as I open it. May be returning it. I will update once I actually sleep on one.
Christy
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    03/30/2023
    So comfortable
    They don't call it nap queen fa nothing almost everytime I sit on the bed I'm sleep?. It soothe my body and my little ones. If you have jumpers its not jumping worthy but I can say it will knock you straight out.
    Trinitee
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/28/2023
    Ordered second time.
    Ordered twice! Both time are good. I prefer the 10” queen ordered one year ago than the new 12” king. But since now it has discounts, it is still a great choice.
    Mimo
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/10/2023
    Great mattress
    Omg you just melt in this bed… but it’s still firm. Only slept in it one night but my back and shoulders feel so much better than they have in a while. Hopefully this it will stay like this for years.
    Mom24Boys
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/01/2023
    Softy memory foam
    I'm giving this review after using it for 1 week. It was really cool memory foam you will really get some good sleep. We just decorated it a bit and it looks awesome.
    Damodaran
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/04/2022
    Queen Mattress
    The mattress top is very plush which I like. it is a softer mattress, less on the firm side so its great if you like softer. I bought it a few months ago and it has still held its hieght. It came vaccume sealed and it did rise up as soon as I opened it, but I did give it a few days to make sure it rose fully. I measured it after ro be sure. The only thing is that the mattress I recieved wasn't the same as the Queen one in the picture. The boarder around looks a bit cheaper but hasnt torn at all. overall I have slept well.
    Melissa
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/02/2022
    Glad I purchased a Nap Queen
    This mattress is worth the price. I found it easy to set up. It did not take very long before it was fully inflated. Found the corner wasn't coming up has fast at the rest of the mattress. Very Happy With Mattress. The only problem I had was with Fedex it arrived and was put on the truck then delayed, it came not in a box but plastic wrap, not sure what happened at the Fedex Facility.
    Terry
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/01/2022
    Returning, not supportive enough for us adults.
    (full size) Mattress arrived quickly, no damage, Box was in good shape. No odor, looked brand new . Mattress seemed to shape up into the size within minutes. I waited about 2 days before laying on mattress. Im 5’8- 185lbs. While laying on the mattress, it felt “okay” but just not supportive enough so we’re sending it back. My husband is 6ft 300lbs and it didn’t support him good. I think it’d be okay for my 5 yr old- but I worried it may tend to sink down if an adult laid on it for long. Around the edges, it does give, a lot. laying down and not moving it seems okay. I noticed when I laid down and got up that it sinks down too much. I’d probably keep the bed if it were only my 5 year old using it, but we have others that will be coming for visits
    megan
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/21/2022
    Very plush
    I purchased this for my teenager due to her outgrowing her twin bed. She loved the feel and I loved the price! unpacking it was super easy. It is softer than I expected but she is fine with the plush feel. The reinforced edges are exactly what I wanted.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/10/2022
    Good quality!
    Good quality hybrid mattress! Has a medium firm feel and provides great support. Didn't need to wait for 24 hrs to rise to 12" as it does so very quickly.
    Richard
  • 2.00 out of 5 stars review
    Verified Purchaser
    10/18/2022
    Not what I was expecting. Need a replacement.
    The mattress I received didn’t blow up to how it was supposed to and now caves in on the sides to where my daughter falls off of the bed. I have tried to get a replacement but nothing has happened. I made sure to actually give it 48 hours to expand and this happened. I will try and call again but I need a replacement as soon as possible because my daughter shouldn’t have to be falling off of her bed almost every night.
    Amanda
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/18/2022
    Worth the price!
    Delivery was quick and no instructions were needed. Just cut open the plastic (preferably while it’s on the frame) and the bed immediately starts to expand. The bed is firm. After some days/weeks the memory foam feature will kick in. Affordable and does the job!
    QuenPier
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/11/2022
    looks like a total different mattress on the top
    just received the mattress I ordered the nap Queen Victoria 12 looks totally different from the picture on the site soon as it sits for 48 hours I will be trying it out for comfort
    Karen
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/05/2022
    Horrible experience
    Terrible. It never inflated at the one end. And the pick up and reorder and delivery was terrible too. The pick up of the first wrong delivered mattress was a nightmare. Never again
    Kozlath
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/30/2022
    Ten inches, not twelve
    This mattress arrived very quickly and I was happy about that. It also came with a huge grease strain on the box. I didn't deduct stars for that because the mattress was protected by plastic and I didn't find any stains on it. However, this mattress is NOT 12 inches, it's 10. I hate false advertising b/c it's dishonest and it inconveniences customers. This mattress has been comfortable so far, so I'll give it 3 stars.
    Ella
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/20/2022
    DIRTY WET AND STAINED!!!!!!!!
    I opened the box and it wasn't until I opened the mattress so it can expand did I see the stains and feel the wet spot on it. It is soft feels comfortable but who wants to lay on a dirty mattress.
    SyreeNicole
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/13/2022
    WTHeck!!!
    Well I'm not sure how the mattress actually sleep since it just arrived today, but the box was all ripped up and even missing part of it on one end, the mattress appears to still wrapped in plastic, but we will see as I open it. May be returning it. I will update once I actually sleep on one.
    Christy
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/10/2022
    Very comfortable mattress
    Very happy with the King mattress! Came rolled in a long, narrow box, fit in our SUV since we had to bring it to a rental condo. Very heavy, but were able to get help bringing it inside. Very comfortable, puffed up to max size very quickly! My renters should be very pleased!
    helene
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/19/2022
    LOVE it!
    We got this king bc our queen was just too snug for me and my husband. We were always plopping on each other and waking up exhausted with backaches. This king is comfortable and so spacious! I can sleep with my maternity pillow IN PEACE!
    King
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/03/2022
    Just got it today it shipped quick the fedex guy was very nice and brought it up my steps for me when I opened it it sprung open and started inflating seems like a decent mattress until I saw the bottom just spent 300 for a damaged mattress. I should've known when I saw how the box was messed up. There was a hole in the side of the box the top and bottom was nasty the bottom of the mattress had a hole in it and some random stain that smelt the whole thing smelt like mildew it's a shame it seems like a great mattress. Luckily Walmart so far has been very helpful with getting me a new one and helping me with the return process of this one hopefully when I get my new one there's nothing on the bottom. I had high hopes for this I just pray the next one has no damage or stains.
    Cammy
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/01/2021
    Horrible experience
    Received dirty disgusting bed, one entire side of bed with brown and dirty, I had ordered many beds for my rental business, but I've never seen anything like this before, it's unacceptable.
    Lolatheshopper