Back to Kent 20 In. Torpedo Ebike Black and Pink, Electric Bicycle

Customer reviews

2.58 out of 5stars
(26 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/19/2021
Overall decent first e-bike
I have been waiting for over a year to find a suitable e-bike for my tall 7 year old. This one fits the bill nicely. PROS Pedal assist only no throttle. This means they are still moving to get some cardio in. Removable battery seems to get the stated 15 miles on low assist Brakes are good and came well adjusted. CONS Heavy at 40 pounds loose the suspension fork and make the frame from aluminum. There is no reason this would be this heavy other than cheap materials. Gears. Comes with the lowest tier shimano components available. My kid will never use these and it is capable as a single speed. They should have saved the cost and weight and used it for lighter materials. Overall I would still recommend this to someone with a kid who has low muscle strength or just wants to take family bike rides farther. This is coming from someone who has 5 various ebikes In the family and many-many pedal bikes.
james

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/01/2022
Battery blasted!!! Don't buy
Battery blasted and our whole garage was messed… Don't risk your life Don't buy !!! Beware
Buyer
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    05/21/2023
    Battery died in less than an year
    Stay away form this bike, Battery died in less than an year. I contacted the customer service for Kent and they suggested to buys a new battery worth $200 from their website. This is rediculas. I would expect the company to cover replacement for a faulty battery.
    Piyush
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/21/2023
    DO NOT BUY!! The battery exploded and caught my apartment on fire and I lost everything! The bike company wants to send me a replacement bike! Please do not buy this bike. It's very dangerous!! Now my kids and I are out of a place to live and have to start over. The toxicity from the battery is extremely dangerous so they had to get rid of everything we own from the smoke and sut damage.
    Misty
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/09/2023
    Battery died after FIVE months. reached out to KENT to get a replacement. Almost a month has passed now and still they refuse to provide a replacement. Will update if this changes but I doubt that. I would stay clear from all their product
    Aboubker
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/09/2022
    don't buy stopped working after 3 months
    I purchased this bike 3 months ago and now it stopped working I can't take the manufacturer and they are refusing to refund me the money this bike is nothing worth it's a piece of junk and it will stop working after 3 to 4 months
    savemoney
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/15/2022
    Terrifying.
    THE BATTERY WENT UP IN FLAMES IN MY HOUSE! I bought this bike at a great price when it was on sale and bought 4 for multiple family members. Yesterday night the battery went up in flames! exploded in my house! The most terrifying thing is if I wasn't awake, I would have never noticed and only God knows what would have happened to my house. I threw the bike outside right away and take the fire out as well
    Sean
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/01/2022
    Battery blasted!!! Don't buy
    Battery blasted and our whole garage was messed… Don't risk your life Don't buy !!! Beware
    Buyer
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/25/2022
    Junk
    This has not been used ONCE because the chain will not go on. It had not been used manually or with a battery. Also, we filled the tires twice, and they emptied. We thought we were doing something wrong, so we waited til friends were over to check it out. Then, when we went to return it, the return period had ended!!!
    TaraP
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/21/2022
    It's a perfect e-bike for kids except battery
    It is a good entry-level e-bike for kids with good price. Power assistance is really powerful at large level, faster than the maximum speed I can reach manually. The battery is a problem. The first bike I ordered had dead battery when delivered. The replacement battery is difficult to get and the manufacturer sells at $200 as parts, which exceeds the price of the entire bike I purchased. The second one I ordered has working battery and I keep that one.
    RhettOU
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/06/2022
    Zoom
    This is a great little bike. I can't really make any complaints, the ebike features are super simple for my kids to control and it doesn't feel unsafe either. My only complaint is the weight. The bike can get a bit tough to handle when they are stopping and getting off and it's pretty heavy on the bike rack. It's also a heavy bike to ride but the motor makes up for that mostly once you are on the move. Overall my kid loves it and we are pleased with this purchase.
    Jwi11
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/23/2022
    Good value, bad shipping.
    Great value at ~$150, kids enjoy it. Be prepared to tinker with it, as others have reported the shipping oftentimes damages the product. In my case: The derailleur attachment was bent and require some gentle straightening. I used an adjustable wrench to do it. Don't unscrew the derailleur while fixing it, but do remove the chain from it. The battery holder bots/threads were damaged. I had to re-cut the M5 threads and use new, better quality, bolts.
    Nicolae
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/17/2022
    Love this bike especially considering how much other bikes are that have motors. Only problem i had was riding in 1st gear, the chain got stuck in between. thought i was going to break it getting it unstuck. other than that its great!
    michael
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/15/2022
    nice shipping walmart
    nice shipping walmart, at least if i have to return it , will be easy. i will assemble it today and make sure everything works. if it does i will update my review
    Shamez
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/10/2022
    You get what you pay for.
    Bike came with a couple cross threaded screws for handlebar assembly and didn't have bike pedals. Also had dent and scratches. Walmart.com did take care of problem though.
    E
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/01/2022
    Fair Price with Good Quaility
    It is fair for the price. It is not perfect, you have to do some adjustments but it is really go for kids.
    Sky
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/30/2022
    3 out of 4 bolts that hold the handlebar in the stem (one of the few parts that needs final assembly at home) were cross-threaded from the factory, ruining the stem and making assembly impossible.
    abe
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/09/2022
    Exceptional eBike for a 6.5 years old boy.
    This bike is bigger for my 6.5 years old boy with an inseam of 20.75 inches. He and the bike both weigh about 40 lbs. However, he handles it well. At medium power level, this 180 watts motor is more than enough to propel him on a 15-degree grade driveway, roads, and rough backyard terrain without any issues. Due to his age, we have never tried the high-power setting. With my 170 lbs weight, I've been able to ride it uphill on 15 degrees graded driveway without any issues. The lithium battery charges well; we never had to stop biking due to running out of charge. The 2.15 inches wide tires seem to have reasonable traction for the road and backyard. These are probably the biggest tires suitable for the rim size. I would like to fit larger fat tires on it; however, I have not come to any practical solution in my limited research.
    Knight
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/02/2022
    Cheap bike
    The front brakes fell apart...the chain would not stay on...not made well
    Shaun
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/05/2021
    awesome bike
    This Ebike is very nice for its price because the seat can be adjusted high enough for adults. The peddle assist is remarkable powerful even for an adult. You will need to assemble and fine tune this ebike for thihgs like peddles, handlebars, front wheel and seat. you will need to adjust Cable tension on the brake's and derailer. Some accessories that i recommend are Bell seal sealing inner tubes and Bell bicycle lights.
    Damien
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/02/2021
    Do buy this
    It was missing parts and stuff I wouldn't recommend
    jonathan
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/29/2021
    i dont know about /his bike but aren't all electric bikes supposed to be ridden by 16 and older? i was shocked to see this bike made for kids but i guess i was wrong
    Jacquelyn