Customer reviews
4.2 out of 5stars
(15 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
12/31/2017
Overall very good, worth it at under $150
A bit difficult to put together by oneself, as one of the metal connectors on the back was awkwardly angled. There's not a whole lot of lumbar support, and the tilt even when fully relaxed is pretty stiff (can't move back super easily), but I personally am quite pleased. That being said, I don't think it would be very good for someone with a larger frame, as the chair itself is fairly narrow and is on the smaller side.
Evie
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
04/18/2018
Poor Quality It Broke
The chair lasted about a month. The little pod that is welded that holds the wheel in the base broke. I called their customer service line which is true innovations. They sent me a new base which was cool but I couldn't get the piece that raises it up and down out of the old base. I watched YouTube videos, used WD40 and it still won't budge. I called customer service back and told them what happened. The guy says he sending me some videos to watch on how to get the piece out. The videos are the same methods I tried. Don't buy this chair.
Ace
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser03/20/2022Yes, I would buy this product againChair is very comfortable. It was easy to put together.Hayneedle User
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4.00 out of 5 stars reviewVerified Purchaser09/09/2021Easy to assemble, came early.Lots of reviews said it was difficult to assemble with even two people. I am in my mid-sixties and slender but I had it out of the box and put together in less than a half hour by myself. Perhaps some chairs don't line up as well. This is a nice chair. I wanted a chair that had less an "office look". My only concern in getting the ivory color is maybe I should spray a protective on the fabric to make sure it stays clean. That doesn't seem to be part of the cloth finish. My order came two days early and I am quite happy so far.Judith
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5.00 out of 5 stars reviewVerified Purchaser04/14/2021Great valueComfortable. Great for lower desks. Happy with purchase after a long search.Cynde
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5.00 out of 5 stars reviewVerified Purchaser01/24/2021PERFECT AND COMFORTABLEI am 5ft so I needed a desk chair that has great height and very cushioning. This chair took about 20 mins to put together and is very easy to utilize. I love that it can recline and swim swiftly. I can sit in the chair and game or do work for hours without back pain. And I constantly have back pain but this chair is very comfortable and supportive. Great buy! It is also very sturdy! The lilac color is even more beautiful in person!Nadia
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5.00 out of 5 stars reviewVerified Purchaser09/01/2020Sharon
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5.00 out of 5 stars reviewVerified Purchaser08/16/2020Kiley
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4.00 out of 5 stars reviewVerified Purchaser05/10/2020Feminine and comfortableLOVE my chair. I needed a comfortable chair where i could sit for at least 8 hours a day since I'm working from home now. So far it seems very comfortable but only time will tell. I was looking for something not too "office" looking but also comfortable and this was perfect. Only thing is the color is NOTHING like that on the picture. I ordered the Graphite, which looks black on the picture but in reality it is more of a dark grey. I was originally looking for a dark grey chair but they were sold out and i gambled on this color... Lucky for me it worked out!Carmen
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1.00 out of 5 stars reviewVerified Purchaser04/18/2018Poor Quality It BrokeThe chair lasted about a month. The little pod that is welded that holds the wheel in the base broke. I called their customer service line which is true innovations. They sent me a new base which was cool but I couldn't get the piece that raises it up and down out of the old base. I watched YouTube videos, used WD40 and it still won't budge. I called customer service back and told them what happened. The guy says he sending me some videos to watch on how to get the piece out. The videos are the same methods I tried. Don't buy this chair.Sonja
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1.00 out of 5 stars reviewVerified Purchaser04/18/2018Poor Quality It BrokeThe chair lasted about a month. The little pod that is welded that holds the wheel in the base broke. I called their customer service line which is true innovations. They sent me a new base which was cool but I couldn't get the piece that raises it up and down out of the old base. I watched YouTube videos, used WD40 and it still won't budge. I called customer service back and told them what happened. The guy says he sending me some videos to watch on how to get the piece out. The videos are the same methods I tried. Don't buy this chair.Ace
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5.00 out of 5 stars reviewVerified Purchaser03/29/2018Beautiful chairI got this chair in a rose color and it was the perfect accent piece for my bedroom. Can be used as a desk chair or a stationary chairRobin
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5.00 out of 5 stars reviewVerified Purchaser03/29/2018Beautiful chairI got this chair in a rose color and it was the perfect accent piece for my bedroom. Can be used as a desk chair or a stationary chairMREED
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5.00 out of 5 stars reviewVerified Purchaser12/31/2017Overall very good, worth it at under $150A bit difficult to put together by oneself, as one of the metal connectors on the back was awkwardly angled. There's not a whole lot of lumbar support, and the tilt even when fully relaxed is pretty stiff (can't move back super easily), but I personally am quite pleased. That being said, I don't think it would be very good for someone with a larger frame, as the chair itself is fairly narrow and is on the smaller side.Lee
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5.00 out of 5 stars reviewVerified Purchaser12/31/2017Overall very good, worth it at under $150A bit difficult to put together by oneself, as one of the metal connectors on the back was awkwardly angled. There's not a whole lot of lumbar support, and the tilt even when fully relaxed is pretty stiff (can't move back super easily), but I personally am quite pleased. That being said, I don't think it would be very good for someone with a larger frame, as the chair itself is fairly narrow and is on the smaller side.Evie
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4.00 out of 5 stars reviewVerified Purchaser11/11/2017Great ChairI love this chair --got light gray to pair with rustic looking desk--I assembled without wheels and loved that it had the option without wheels also great that the seat swivels so easy to get in and out of chair and love the height adjustment too. --it is comfortable and stylish. Like other reviews have said --It was super challenging to assemble with 2 people I had to use all my body weight to hold down the chair to get the bolt to fit properly even my husband was sweating up a storm as we were both trying to assemble it. The whole process made us laugh too because it was super challenging--BUT AT THE END WE GOT IT>>>CERTAINLY WAS A WORK Out---but I really do love the chair and happy with it--in spite of the difficult assembly.Rose
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4.00 out of 5 stars reviewVerified Purchaser11/11/2017Great ChairI love this chair --got light gray to pair with rustic looking desk--I assembled without wheels and loved that it had the option without wheels also great that the seat swivels so easy to get in and out of chair and love the height adjustment too. --it is comfortable and stylish. Like other reviews have said --It was super challenging to assemble with 2 people I had to use all my body weight to hold down the chair to get the bolt to fit properly even my husband was sweating up a storm as we were both trying to assemble it. The whole process made us laugh too because it was super challenging--BUT AT THE END WE GOT IT>>>CERTAINLY WAS A WORK Out---but I really do love the chair and happy with it--in spite of the difficult assembly.Nancy