Back to Echelon 50" Reflect Touch Smart Fitness Mirror, at-Home Personal Trainer includes 30-day Free Echelon App Trial

Customer reviews

3.68 out of 5stars
(50 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
02/06/2020
Hey all! I just wanted to drop a comment to say that originally I was an upset customer as I was having difficulty with my Reflect 50 Touchscreen and had reached out to customer service to find out that they had minimal support for my device (they are a growing company so please please be patient with them). Within 24 hours of reaching out via other avenues (FB messenger/FB comments) I was ecstatic to see the overwhelming amount of support and feedback I was receiving from the Echelon Support Staff. Each one of them took the time to return an e-mail/fb comment and made sure my needs were and continue to be met. John with the app development team has been phenomenal and I couldnt be more pleased with the customer support care I receive along with such a great product. I am a stay at home, full time working mother of 3 kiddos, and I often do not get out of the house so I use my mirror at least 2-3 times/day and I love it! It has changed my life immensely and I am so glad I purchased this mirror! I even hired a personal trainer prior to knowing the Echelon Reflect existed and have found that many of their workouts are just as intense if not more intense than hers and I love it! I 100% recommend buying this product! You will not regret it and you don't have to worry about the hassle of going to gym! Win Win!
Amanda

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
02/10/2020
So far I am disappointed in the class selection and the music with each workout is awful. I'm regretting purchasing it.
Jennifer
14 reviews
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  • 4.00 out of 5 stars review
    Verified Purchaser
    05/19/2023
    It's great. Like having a
    It's great. Like having a personal trainer in your home. I love the variety of work outs. Recommend making friends in the community for accountability and a work out buddy
    Susan R.
  • 2.00 out of 5 stars review
    Verified Purchaser
    04/21/2023
    It don't have any features
    It don't have any features on it no personal trainer no difference sounds affect the same 10min work out
    JAMES B.
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/05/2023
    I really enjoy it, the
    I really enjoy it, the On Demand classes allow me the flexibility to train when I can and they are really motivational. I even went ahead and purchased the echelon bike and have lost about 31 lbs in two months. I'm hooked.
    Kenneth B.
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/18/2023
    Great product. Easy to use.
    Great product. Easy to use. Tons of workouts. Looks slick on the wall. Perfect addition to my home gym.
    Mike R.
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/17/2020
    The brightness needs major improvement, Otherwise it's great.
    Michelle
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/04/2020
    I love my Reflect. I wish there was more content for someone older like myself. I love the low impact cardio class. Tai chi would be nice too.
    Marina
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/03/2020
    I have been using the Reflect for over 7 months now and I really enjoy it. Having access to multiple types and lengths of workouts is great! Also new workouts are added each week!
    David
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/03/2020
    I was hoping that there would be more dance classes offered on the Zumba platform. The variety of workouts are not as diverse as I anticipated.
    Shemeka
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/31/2020
    I LOVE LOVE LOVE my Reflect and I use it almost every day! I used to hate working out and purchased a NordicTrack s22i bike which I never use :-P but there is something different about the Reflect that really motivates me to get off my butt! The live classes are a lot of fun to do. At first, I told myself that I would never try the live classes but I am really glad that I did. You can almost feel the energy like you would if you were actually in class together. I also love the on-demand Barre classes with Mari! She is an excellent and very motivating trainer. If you are like me and never found the motivation to go to the gym, do yourself a favor and give the Reflect a chance!
    Misty
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/31/2020
    I LOVE LOVE LOVE my Reflect and I use it almost every day! I used to hate working out and purchased a NordicTrack s22i bike which I never use :-P but there is something different about the Reflect that really motivates me to get off my butt! The live classes are a lot of fun to do. At first, I told myself that I would never try the live classes but I am really glad that I did. You can almost feel the energy like you would if you were actually in class together. I also love the on-demand Barre classes with Mari! She is an excellent and very motivating trainer. If you are like me and never found the motivation to go to the gym, do yourself a favor and give the Reflect a chance!
    Misty
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/20/2020
    Only good if you are already fit! Those who are disabled or limited ability have little on your platform to be able to attain the health you advertise to be supporting! Needs a lot more diversity of fitness levels.
    Donna
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/23/2020
    I LOOOOVE my Reflect. I've always lacked motivation to get up and go to the gym. It's so much easier and convenient to do from home. It's like having a personal trainer at my disposal whenever I feel like working out, on my schedule. I get excited when I see new classes available and look forward to even more new content.
    Christina
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/23/2020
    I've really enjoyed (and benefited) from the Reflect Touchscreen! There's tons of great workouts and I'm always engaged while using it to try and stay in shape!
    Arti
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/05/2020
    I do really love it but I do have a complaint. I wish that you'd number or identify the workouts in some way other than ú40 minute strength trainingú but they're all the same thing. The picture of the trainer is the same. Nothing makes it easy to keep track of what I've used and like doing. There are dozens of the same labeled workout but with obviously different content. How can I tell the difference? Will this be fixed at some point?
    Tara
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/05/2020
    I do really love it but I do have a complaint. I wish that you'd number or identify the workouts in some way other than ú40 minute strength trainingú but they're all the same thing. The picture of the trainer is the same. Nothing makes it easy to keep track of what I've used and like doing. There are dozens of the same labeled workout but with obviously different content. How can I tell the difference? Will this be fixed at some point?
    Tara
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/30/2020
    Absolutely love this! Touchscreen very convenient!
    David
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/20/2020
    I'm using resistance bands for strength right now. Would love workouts using the bands. Would be really helpful right now. Also would like other options on Yoga and Meditation. Perhaps more úcelebrities‚. Thank you!
    Lisa
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/13/2020
    The workouts are really good. I'm enjoying it. I only wish I could do the spinning work outs as well. I wish my heart rate monitoring would work with my apple watch.
    Robin
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/31/2020
    When it works, it's amazing! it's extremely hard to connect it to WiFi and maintain the signal. I have not been able to get the HR monitor to work either. When it works, I do love the workouts and the selection!
    Laura
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/29/2020
    My family is enjoying the convenience of the machine and embrace the overall idea. In fact our daughter has asked for one for her dorm room for high school graduation. Pros: Overall good product, convenience, ease of use, flexibility Ways to improve: classes are a little unmotivational. Music is kind of non existent or doesn't match class. Can improve filtering ability of classes like add abs as a class section vs having some abs in all groupings. Some classes are in wrong areas- need to tighten up and refine class types. Some connectivity issues which are frustrating. We'd buy again and will as it's a great idea for a dorm room full of girls. Like the product and look forward to you continuing to refine.
    elizabeth