Customer reviews
3.02 out of 5stars
(43 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/10/2020
Great purchase
To find this freezer and at this price during a pandemic was a blessing! I've only had it a week but it's perfect and holds a lot of food. It's quite, shipping was super fast and set up was simple. It does have the 3 prong plug . I needed an extension cord because of my outlets not being close enough. Idk maybe someone else is wondering.
MrsOliver
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/08/2021
Read reviews before purchasing, wish I had.
Not only was it damaged, just as other reviews stated, it was clearly damaged at the warehouse before shipment. There was no bottom of the box, it was duck taped at the bottom to the styrofoam. Now I have to wait for a return pickup, shipment, processing and then further processing to go purchase one somewhere else.. when I NEEDED the freezer TODAY.
Amber
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser01/02/2023damaged itemi dint know who packages and ships these items but this is the second deep freezer i had to deal with being damaged (all in one week). the first one was returned because the lid was all busted,now this one (second freezer) has a huge deep dent on the side deep enough that you can feel it on the inside and all scratched up so anyone wanting to purchase these kinds of items online beware there may be severe damages .Candace
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2.00 out of 5 stars reviewVerified Purchaser12/31/2022Damanged and dented, no damage to packingPoor quality control... despite zero packaging damage the freezer has a large dent on side. still seems to function ok, and internals seem ok... but disappointing... lucky it is just for garage use, otherwise would be returning it. Would be 1 star if non functional.Paul
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1.00 out of 5 stars reviewVerified Purchaser12/04/2022Very dissatisfied customer!!My freezer arrived with two big dents in it. Customer service would not adjust the price but instead they wanted us to return it. That is such a hassle to try to repack a big freezer! Especially if you are elderly like my husband and myself. My advice to you, do not purchase!! Very disappointed with WalmartBRENDA
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1.00 out of 5 stars reviewVerified Purchaser11/27/2022SmhIt came with a dent where you lift the door then it's another dent/hole at the bottom the box wasn't damaged so they put it in there like I would have returned it but I can't lift it by myself coming downstairs so I'm making lemonade outta lemons other the cosmetic it's decentMarlo
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5.00 out of 5 stars reviewVerified Purchaser10/28/20225cu ft. Small FreezerI Just Recieved My 5 cu ft. freezer and it was well wrapped with styform so it was NOT damaged.! The Fedex Driver Was Kind and Very Professional He Place it on the inside for Me Because I am an Elderly Lady. I Immediately unwrapped It and plugged it into my safety Plug? its quite, Its Just The Right Size For My Small Apartment. Now Im going to The Store to fill it Up.!! I am Happy I Made This Purchase.Lewis
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2.00 out of 5 stars reviewVerified Purchaser10/03/2022Item recieved Damagedi recieved my freezer and the box was left on the front porch with no notification. Probably because it was clear that it had been punctured with a forklift blade. the freezer inside had also been damaged pictured. i called walmart and my only option was a return not exchange at my cost for shipping. Not an option... i see Walmarts customer service is still great. i need the freezer.. Glad I paid full price for something damaged...Tazmann
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4.00 out of 5 stars reviewVerified Purchaser10/03/2022It's CoolNeeded a freezer, it was on sale so *BING* I bought it. Shipped fast, arrived when it said it would be here. FedEx was cool, bought it in the house for me no prob. It arrived damaged though with 3 dents in it as pictured. Plugged it in, it works so yeah. Would give 5 stars if not for the damage but hey, got a freezer.Kee
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5.00 out of 5 stars reviewVerified Purchaser10/02/2022Good deliveryI was worried about ordering this because of all the reviews stating the shipment caused the freezer to be damaged in transit. I'm happy to say I received mine with no damage. It was packaged with styrofoam all around it in a box. No dents or scratches. Just turned the freezer on so I'll see how that goes. But so far, so good.Freezer
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5.00 out of 5 stars reviewVerified Purchaser09/19/2022Great product, not so great delivery.The product is a nice smaller size for apartments and is easily moved around, as expected. It came in a pretty bulky box, which made it difficult to get up the stairs. If the freezer had been delivered to my door, as I requested, it would have been a better experience.leticia
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3.00 out of 5 stars reviewVerified Purchaser09/16/2022Good freezer bad power lightIts a convenient size for freezer overflow. Chills down quickly. It's hard to tell if it's working as the power indicator light doesn't work on it which is inconvenient in a garage setting where you like to just be reassured by looking at it that your food was good.Richard
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1.00 out of 5 stars reviewVerified Purchaser07/25/2022terrible packaging and shippingMay want to find another shipping company other then FedEx or add more "protection" to your products... The box was pretty much hanging on by a itty bitty piece and looks like it's been pushed and kicked around during shipping. Unless it's on sale because these are damaged freezers???!!!Sara
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5.00 out of 5 stars reviewVerified Purchaser07/24/2022Very nice productThe freezer was delivered with no damage to it, perfect condition it works very well. It is silent so you don't know that it's there, I would recommend this productWholepie
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1.00 out of 5 stars reviewVerified Purchaser07/17/2022Arrived damagedI have one already and was happy with the performance of the first so I purchased another for work. I ordered both via online for delivery and the first one showed up fine. This one showed up with a corner crushed in that tells me it was dropped, but the packaging was fine which means it probably happened at the warehouse. Why send it anyways? The 1 star is for processing and handling.Raceni
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5.00 out of 5 stars reviewVerified Purchaser07/14/2022Tammy
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3.00 out of 5 stars reviewVerified Purchaser07/12/2022Toni
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5.00 out of 5 stars reviewVerified Purchaser07/11/2022so happy I took a chance!After reading reviews about item showing up damaged, I was a little hesitant to make thw purchase but I'm really glad I did! It shipped and was at my house within 24 hours and was in perfect condition! It's been plugged in for two hours and seems to be running great so far. Great price, too!kaela
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2.00 out of 5 stars reviewVerified Purchaser07/10/2022a big hole in my freezer!!I am so discouraged by the lack of caring whenthings are bei g shipped! My freezer arrived with not a dent but an actual quarter sized hole in it. the packaging Styrofoam was kammed inside the hole. i really cant wait to send it back. but really sick of getting damaged products!!!lmadjutant
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3.00 out of 5 stars reviewVerified Purchaser07/09/2022Verdict is still outIt came with a dent/slash in the back of the unit. I just rcvd it...can't tell you how it works yet, but I'm very unhappy with that slash /dent in the back. I love the size of it and overall look.Robin
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5.00 out of 5 stars reviewVerified Purchaser07/07/2022Best Little Upright Freezer In Town!The freezer arrived in perfect condition. Delivery was extremely fast! The item was so reasonably priced and it didn't cost more for the black finish. Wasn't sure if 5 cubic feet would be sufficient but it's more than enough room for our needs. We're a family of two but this freezer has enough room to stock up for a family of 4 or even more. It just depends on how much product you want to store. We are so happy with it. Wish we would have purchased it sooner.LadyD
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1.00 out of 5 stars reviewVerified Purchaser07/06/2022DISAPPOINTEDJust opened box. No damages on outside of box or inside packaging. took plastic off and there is a huge dent on front and on the side. it was packaged like this. This is awful!clytee