Back to Arctic King 5 Cu ft Chest Freezer, Garage Ready, Black

Customer reviews

3.02 out of 5stars
(43 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/10/2020
Great purchase
To find this freezer and at this price during a pandemic was a blessing! I've only had it a week but it's perfect and holds a lot of food. It's quite, shipping was super fast and set up was simple. It does have the 3 prong plug . I needed an extension cord because of my outlets not being close enough. Idk maybe someone else is wondering.
MrsOliver

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/08/2021
Read reviews before purchasing, wish I had.
Not only was it damaged, just as other reviews stated, it was clearly damaged at the warehouse before shipment. There was no bottom of the box, it was duck taped at the bottom to the styrofoam. Now I have to wait for a return pickup, shipment, processing and then further processing to go purchase one somewhere else.. when I NEEDED the freezer TODAY.
Amber
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    01/02/2023
    damaged item
    i dint know who packages and ships these items but this is the second deep freezer i had to deal with being damaged (all in one week). the first one was returned because the lid was all busted,now this one (second freezer) has a huge deep dent on the side deep enough that you can feel it on the inside and all scratched up so anyone wanting to purchase these kinds of items online beware there may be severe damages .
    Candace
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/31/2022
    Damanged and dented, no damage to packing
    Poor quality control... despite zero packaging damage the freezer has a large dent on side. still seems to function ok, and internals seem ok... but disappointing... lucky it is just for garage use, otherwise would be returning it. Would be 1 star if non functional.
    Paul
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/04/2022
    Very dissatisfied customer!!
    My freezer arrived with two big dents in it. Customer service would not adjust the price but instead they wanted us to return it. That is such a hassle to try to repack a big freezer! Especially if you are elderly like my husband and myself. My advice to you, do not purchase!! Very disappointed with Walmart
    BRENDA
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/27/2022
    Smh
    It came with a dent where you lift the door then it's another dent/hole at the bottom the box wasn't damaged so they put it in there like I would have returned it but I can't lift it by myself coming downstairs so I'm making lemonade outta lemons other the cosmetic it's decent
    Marlo
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/28/2022
    5cu ft. Small Freezer
    I Just Recieved My 5 cu ft. freezer and it was well wrapped with styform so it was NOT damaged.! The Fedex Driver Was Kind and Very Professional He Place it on the inside for Me Because I am an Elderly Lady. I Immediately unwrapped It and plugged it into my safety Plug? its quite, Its Just The Right Size For My Small Apartment. Now Im going to The Store to fill it Up.!! I am Happy I Made This Purchase.
    Lewis
  • 2.00 out of 5 stars review
    Verified Purchaser
    10/03/2022
    Item recieved Damaged
    i recieved my freezer and the box was left on the front porch with no notification. Probably because it was clear that it had been punctured with a forklift blade. the freezer inside had also been damaged pictured. i called walmart and my only option was a return not exchange at my cost for shipping. Not an option... i see Walmarts customer service is still great. i need the freezer.. Glad I paid full price for something damaged...
    Tazmann
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/03/2022
    It's Cool
    Needed a freezer, it was on sale so *BING* I bought it. Shipped fast, arrived when it said it would be here. FedEx was cool, bought it in the house for me no prob. It arrived damaged though with 3 dents in it as pictured. Plugged it in, it works so yeah. Would give 5 stars if not for the damage but hey, got a freezer.
    Kee
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/02/2022
    Good delivery
    I was worried about ordering this because of all the reviews stating the shipment caused the freezer to be damaged in transit. I'm happy to say I received mine with no damage. It was packaged with styrofoam all around it in a box. No dents or scratches. Just turned the freezer on so I'll see how that goes. But so far, so good.
    Freezer
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/19/2022
    Great product, not so great delivery.
    The product is a nice smaller size for apartments and is easily moved around, as expected. It came in a pretty bulky box, which made it difficult to get up the stairs. If the freezer had been delivered to my door, as I requested, it would have been a better experience.
    leticia
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/16/2022
    Good freezer bad power light
    Its a convenient size for freezer overflow. Chills down quickly. It's hard to tell if it's working as the power indicator light doesn't work on it which is inconvenient in a garage setting where you like to just be reassured by looking at it that your food was good.
    Richard
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/25/2022
    terrible packaging and shipping
    May want to find another shipping company other then FedEx or add more "protection" to your products... The box was pretty much hanging on by a itty bitty piece and looks like it's been pushed and kicked around during shipping. Unless it's on sale because these are damaged freezers???!!!
    Sara
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/24/2022
    Very nice product
    The freezer was delivered with no damage to it, perfect condition it works very well. It is silent so you don't know that it's there, I would recommend this product
    Wholepie
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/17/2022
    Arrived damaged
    I have one already and was happy with the performance of the first so I purchased another for work. I ordered both via online for delivery and the first one showed up fine. This one showed up with a corner crushed in that tells me it was dropped, but the packaging was fine which means it probably happened at the warehouse. Why send it anyways? The 1 star is for processing and handling.
    Raceni
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/14/2022
    The price was right and my new deep freezer is wonderful. It was bought, shipped, delivered and in use in three days. Arctic is a good brand too. ❤️
    Tammy
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/12/2022
    arrived and lid would not close at first... plugged up and not sure if it was because of the heat... after it cooled off the lid went all the way down... but i just noticed a dent on the back right hand side... ticked about that.. i expected more from Wal-Mart. we spend good money and packaging could be better to protect our investment .. the price was good... but that doesn't mean that we should get junk
    Toni
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/11/2022
    so happy I took a chance!
    After reading reviews about item showing up damaged, I was a little hesitant to make thw purchase but I'm really glad I did! It shipped and was at my house within 24 hours and was in perfect condition! It's been plugged in for two hours and seems to be running great so far. Great price, too!
    kaela
  • 2.00 out of 5 stars review
    Verified Purchaser
    07/10/2022
    a big hole in my freezer!!
    I am so discouraged by the lack of caring whenthings are bei g shipped! My freezer arrived with not a dent but an actual quarter sized hole in it. the packaging Styrofoam was kammed inside the hole. i really cant wait to send it back. but really sick of getting damaged products!!!
    lmadjutant
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/09/2022
    Verdict is still out
    It came with a dent/slash in the back of the unit. I just rcvd it...can't tell you how it works yet, but I'm very unhappy with that slash /dent in the back. I love the size of it and overall look.
    Robin
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/07/2022
    Best Little Upright Freezer In Town!
    The freezer arrived in perfect condition. Delivery was extremely fast! The item was so reasonably priced and it didn't cost more for the black finish. Wasn't sure if 5 cubic feet would be sufficient but it's more than enough room for our needs. We're a family of two but this freezer has enough room to stock up for a family of 4 or even more. It just depends on how much product you want to store. We are so happy with it. Wish we would have purchased it sooner.
    LadyD
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/06/2022
    DISAPPOINTED
    Just opened box. No damages on outside of box or inside packaging. took plastic off and there is a huge dent on front and on the side. it was packaged like this. This is awful!
    clytee